Black Country Metal Works Reviews

Name: Black Country Metal Works
Rating: 4.87

4.9 Rating 379 Reviews

97 %

of reviewers recommend Black Country Metal Works

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Metrics

4.9

Based on 379 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Black Country Metal Works 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My previous review was done in haste Lindsay their customer service manager got in touch with me and. Arranged a new pointer to be sent has there was a issue with previous one Since then all is fine The customer service after sales is second to none and I can now submit my review with confidence in this company Thanks Lindsay you are a Star⭐️”

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Posted 4 years ago

“I contacted Joanne at Black Country and explained that l wanted some metal figures to use as wall art.She was very helpful and was able to supply exactly what l wanted at a very reasonable price and delivery was well within the expected time. l would certainly recommend their products and service.”

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Posted 4 years ago

“I am absolutely delighted with my house sign, I knew it would be good but it was way better than expected. Joanne kept me informed of progress and even got it to me a few days early as I was going away. I would have no hesitation in using Black Country Metal again and would highly recommend them.”

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Posted 4 years ago

“Very pleased with this purchase, a fine piece of craftsmanship at an amazing price, can't praise this enough. Highly recommend. Thank you.”

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Posted 4 years ago

“Very pleased with this purchase, a fine piece of craftsmanship at an amazing price, can't praise this enough. Highly recommend. Thank you.”

Black Country Metal Works 5 star review on 7th August 2020

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Posted 4 years ago

“Joanne Jones designed a one off red kite for me and she done a fantastic job, no one else has one either, nothing like having the 1st one, thank you Joanne, the service from Black Country metal works was flawless so well deserved 5 stars💙”

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Posted 4 years ago

“The whole process has been a joy. Joanne Jones has been most helpful in doing a design for my husband. We wanted to make it a surprise and she has been so efficient. I would fully recommend them, a delight to work with.”

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Posted 4 years ago

“Hi What a wonderful company ,very happy with my weather vain easy fixing . Great job thank you Roy Hirons.”

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Posted 4 years ago

“I just love my McFarstone Lodge Mantel Clock. Great price for such a big clock and good quality. Arrived quickly, very well packed. I couldnt be happier!”

Black Country Metal Works 5 star review on 18th May 2020

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Posted 4 years ago

“My special order weathervane is geat quality and exactly what I wanted. Al”

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Posted 4 years ago

“Recently ordered and received the most beautiful seahorse door knocker for our seaside home. Quality amazing, beautifully designed and fast delivery. Highly recommended.”

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Posted 4 years ago

“I recently purchased a rim lock from Black Country Metal Works online. It arrived swiftly via a courier service. The lock is of very high quality and looks nice on one of the Victorian doors I have just stripped and oiled. Unfortunately this door is unable to take an internal lock now due to it having been changed many times over the past 142 years since the house was built. I cannot fault the service provided and highly recommend purchasing from this company, with particular thanks to Matthew JB.”

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Posted 4 years ago

“Ordered fireguard. Prompt delivery and quality product.”

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Posted 5 years ago

“lovely letterbox :-) prompt delivery :-)”

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Posted 5 years ago

“Excellent service, quick delivery. Ordered bee door knocker which was half the price of other online stockists. The quality was the same and I love it!!”

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Posted 5 years ago

“Great customer service, my order had been lost by the carrier but Black Country quickly sent a replacement. The item was extremely well packed and of great quality. I would highly recommend.”

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Posted 5 years ago

“We ordered a tractor weather vane for a birthday present, it is super, so well made, the person we bought it for was so thrilled, he hasn't put it up yet as he is just altering his garden. I was so pleased with it i have ordered one as a surprise present for my husband”

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Posted 5 years ago

“Very pleased with the appearance of our new postbox. Excellent value for money and delivery was next day as promised.”

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Posted 5 years ago

“I recently purchased a pine cone door knocker in brass and couldn’t be happier. This is a very well made and beautiful item which was bought as a gift for my daughter in law. I’m so happy with this that I am definitely going to buy one for my own door”

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Posted 5 years ago

“So pleased to have found Black Country Works after despairing of ever finding a mail box that is stylish and fits in with our cottage. The price and delivery are outstanding and as we further refurbish our cottage I'm sure I will be ordering again. Many Thanks”

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Posted 5 years ago

Black Country Metal Works is rated 4.9 based on 379 reviews