Black Country Metal Works Reviews

Name: Black Country Metal Works
Rating: 4.87

4.9 Rating 379 Reviews

97 %

of reviewers recommend Black Country Metal Works

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Metrics

4.9

Based on 379 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Black Country Metal Works 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“To the Black Country Team. We are awarding you a 'Golden Paw' award for services to elderly (demented) Shiba Inu! On behalf of Arthur And Ila I want to extend an ENORMOUS 'thank you'. It's perfect and he's safe, meaning he can no longer blunder into the fire or knock the guard over, injuring himself. For my part, it's a huge relief and I also think it's really stylish as well. Thank you, thank you, thank you! Chrissy Brooks”

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Posted 1 year ago

“Took delivery of the Poppy Firescreen. Absolutely delighted with it. What a great company this is and great British workmanship too. Will definitely use again and recommend.”

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Posted 1 year ago

“The quality of the weathervane was unbelievable”

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Posted 1 year ago

“My order of a coal hod arrived ahead of expected delivery date. The parcel was very well wrapped and i am very happy with the product its exactly as described and very good quality. i was kept informed of delivery and it arrived at stated time. All in all a very good customer experience. Thank you for your service Regards Keith Munro”

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Posted 1 year ago

“With the help of Joanne, I was able to order an amazing custom weathervane for a friend in the UK. I live in the USA, but Joanne made the bank transfer easy. Overall a great experience from design to delivery. I don’t have a picture of it installed it yet but when I do I’ll get it posted.”

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Posted 1 year ago

“Lovely hooks! Perfect for our daughter’s bedroom.”

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Posted 1 year ago

“Just received Mary Poppins weathervane as a gift, and she is fabulous - thanks to the crafts persons involved in her production. Delighted with the product and service. Mary now spins proudly in our garden. Thanks BCMW.”

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Posted 1 year ago

“I just wanted to say how thrilled we are after purchasing the 'Oxford' for my Mam; it looks absolutely great and is of fabulous quality. Perfect! Thanks so much”

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Posted 1 year ago

“This is to express my warm thanks on receipt before Christmas of the pair of cranes and the armillary sphere. They have been met with widespread admiration.”

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Posted 1 year ago

“thank you so much for my order. The Gurkha Rifles brackets are amazing, stunning and such great quality and on top of that they came super quick. The whole process from start to finish was a dream. I will definitely be ordering again, it was my pleasure ordering from you.”

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Posted 1 year ago

“I purchased an anchor weather vein as a special birthday present for my brother who was in the Navy. He is very happy with it. He has already installed it on his gazebo.”

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Posted 1 year ago

“We are so impressed, the process has run like clockwork, we love the companion set, you arranged it speedily when I asked for it to be delivered ASAP, it was delivered when APC said it would be and the delivery driver courteous. Definitely recommend your company to others! And excited for the next product to be sent.”

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Posted 1 year ago

“I just want to say thank you to Black Country Metal Works. I am so impressed with their service. Questions were answered quickly, delivery was next day and right on time. Plus I am really happy with my fireguard. Exactly as described and great quality. Perfect! Thank you for a really great buying experience.”

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Posted 1 year ago

“Wow what can I say, fantastically quick delivery! Only ordered yesterday and delivered today! Brilliant service. Thank you so much, my daughter is delighted with her new companion set. We will definitely be ordering from you again!”

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Posted 1 year ago

“Excellent service. Items were well made and very reasonably priced. Would expect to pay twice as much in the shops. Well packaged and fast delivery. Would highly recommend.”

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Posted 1 year ago

“Just purchased weather vane and four hanging basket brackets for Christmas and wedding pressies, so easy to order and on line chat to support. Delivery was vey swift and absolutely amazed with the top notch quality, it takes a lot to impress me. This will be my go to place in the future. Many thanks.”

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Posted 1 year ago

“Fantastic customer service, very quick delivery, superb quality piece for the money.”

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Posted 1 year ago

“Fabulous service the mugs were ordered Sunday evening and arrived Wednesday afternoon! I am so pleased with them, lovely quality and good value for money. I would not hesitate in purchasing other goods from Black Country Metal Works.”

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Posted 1 year ago

“6 Ceramic lilac daisies with stakes for putting into pots. They are lovely, very delicate. Delivered in good time and very well packed, so no breakages.”

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Posted 1 year ago

“My order arrived within 2days very impressive, lovely workmanship, looks stunning on my door. What was also wonderful for me was I was able to place my order by phone and actually speak to someone Thank you all so much.”

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Posted 1 year ago

Black Country Metal Works is rated 4.9 based on 379 reviews