Black Country Metal Works Reviews

Name: Black Country Metal Works
Rating: 4.87

4.9 Rating 379 Reviews

97 %

of reviewers recommend Black Country Metal Works

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Metrics

4.9

Based on 379 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Black Country Metal Works 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing service, first class. Black Country kept in constant touch, regular updates, said next day delivery and it arrived, being in N.Ireland wasn't a problem like everywhere else and delivery was free. So grateful. Thank you guys”

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Posted 2 years ago

“Great service and Claire was brilliant. And product ordered was amazing.”

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Posted 2 years ago

“A beautiful quality hanging basket, 100% exceeded my expectations, I highly recommend the company.”

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Posted 2 years ago

“I purchased a Golfer Hanging Iron Basket Bracket as a birthday present for a friend who is a keen golfer. He was delighted with this unique gift, and couldn’t believe that it was made just for him. Thank you for this wonderful product. Perfect for any gardening & golf-loving fan! ⭐️⭐️⭐️⭐️⭐️”

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Posted 2 years ago

“A very nice pan and brush set, goes lovely with my newly installed wood burner. Many thanks.”

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Posted 2 years ago

“Stunning and well worth every penny”

Black Country Metal Works 5 star review on 9th May 2022

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Posted 2 years ago

“I bought a small fireside coal bucket from Black Country Metal Works and it couldn't be more perfect. It's beautifully made, looks lovely and was such good value for money.”

Black Country Metal Works 5 star review on 21st April 2022

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Posted 3 years ago

“I bought a metal octopus.When I received it I was shocked to find it to be a lot better than expected.i would recommend this company to everyone wanting metal wall art”

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Posted 3 years ago

“Hi, I would like to thank everyone for the prompt action in replacing the damaged part on our weathervane. The part arrived by return of post in excellent condition. We will recommend you to friends and family as conscientious caring company.”

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Posted 3 years ago

“Bought a guitar weather vane. Really pleased with it. It was nice to talk to someone who knew what they were talking about when I ordered it. Thanks Joanna and the guys at Black Country. It is well made, heavy duty and solid. Not like the ones you get from garden centres and EBay that are flimsy. Can see it lasting for years. Had a question about assembling it, and someone got back to me and explained exactly what I needed to do, which was helpful.”

Black Country Metal Works 5 star review on 25th January 2022

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Posted 3 years ago

“Thank you, Ben and Rhiannon! Lovely quality, and great communication with the seller; a genuine pleasure to deal with this company. I received the companion set in super quick time. Absolutely delighted with my purchase, would definitely recommend, and will be buying more of their lovely products.”

Black Country Metal Works 5 star review on 24th January 2022

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Posted 3 years ago

“Thank you Ben for the prompt arrival of the Black Iron Shovel and Brush Set. Its perfect, robust and stylish. Looks great beside our log burner”

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Posted 3 years ago

“Thank you for our post box which arrived much earlier than expected. It is brilliant, very high quality. We are looking forward to getting it mounted on the wall. Thank you. Marilyn and Mark”

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Posted 3 years ago

“Great company with excellent customer service. Matthew went the extra mile to get my order issues resolved. Would recommend.”

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Posted 3 years ago

“I was so very pleased with my black heart hook from Black Country Metal Works, it looks so attractive and is such good quality and value for money. I would recommend buying from them and i certainly will be doing so again. Linda Davies Mid Glamorgan.”

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Posted 3 years ago

“Just received a hanging basket bracket , stunning workmanship and fabulous delivery”

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Posted 3 years ago

“Recently purchased a weather vane, prompt delivery good quality, helpful assistance given at all times, Thank you Black Country. Carol & John Cumbria.”

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Posted 3 years ago

“Ordered a Scottish flag metal weathervane. This arrived well packaged and within a good time frame. The weather vane is superb and great value for money. My husband loves it and cannot believe I found the website. I am so glad I did. I would not hesitate to recommend this company. Great quality and great value for money. If I could give 10 stars I would. I will be ordering more from this company”

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Posted 3 years ago

“I recently purchased a log basket and Robin from Black Country Metal Works. They arrived well packaged and promptly and we are delighted by the look, quality and craftsmanship of both items. Would definitely purchase from them again.”

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Posted 3 years ago

“Joanne Jones designed a weathervane for my hubby, the design was taken from a photo of our black lab. Joanne did such a lovely job, it really looked like our dog. the weathervane was very well made too, i would thoroughly recommend them.”

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Posted 3 years ago

Black Country Metal Works is rated 4.9 based on 379 reviews