Black Country Metal Works Reviews

Name: Black Country Metal Works
Rating: 4.86

4.9 Rating 354 Reviews

96 %

of reviewers recommend Black Country Metal Works

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Metrics

4.9

Based on 354 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Black Country Metal Works 5 star review on 12th June 2024

Jane Rollinson

Black Country Metal Works 5 star review on 17th March 2024

Peter

Black Country Metal Works 5 star review on 15th March 2024

Dougie Lamont

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“On time delivery, cast iron weather vane. The vane design and its build quality justifies endorsing. DIY installation strait forward.”

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Posted 4 years ago

“Excellent quality fire guard, exactly as described. Very happy with the service”

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Posted 4 years ago

“Excellent quality fire guard, exactly as described. Very happy with the service”

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Posted 4 years ago

“I am absolutely delighted with my new wrought iron handle. I have placed it on the left hand wall at the foot of the stairs as my handrail stops short of the last two steps and I needed a small handle as a grab to steady myself when I reach the bottom. It does the job just fine and I am really pleased. It was well made and arrived in bubble wrap together with its screws in good time. I will shop again if I need anything else, with Black Country Metal. A good company and very reasonably priced. Thank you.”

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Posted 4 years ago

“Excellent service, thank you. The two coal scuttles are of good quality and very fairly priced. are”

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Posted 4 years ago

“Good value product , very fast delivery and excellent communication”

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Posted 4 years ago

“Good quality items . Swift delivery . Would highly recommend”

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Posted 4 years ago

“I ordered the brass Pine Cone door knocker, which arrived within a couple of days. Unfortunately the rods supplied to fix the knocker were plastic and a bit flimsy. I contacted Black County Metal Works about this and they immediately sorted it out for me by sending replacement rods and bolts that were brass and much stronger! The knocker looks lovely. Thank you for sorting! :)”

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Posted 4 years ago

“Item just as described, good quality and easy to install. Quick efficient delivery. Good value.”

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Posted 4 years ago

“Excellent product and excellent service”

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Posted 4 years ago

“Arrived quickly and really well packaged. The coal bucket is excellent quality and beautiful too, thank you so much!”

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Posted 4 years ago

“Excellent quality. Super fast delivery. Wouldn’t hesitate to recommend.”

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Posted 4 years ago

“Delivery was quick and we’re delighted with the companion set and fire guard we ordered. Thank you. :-)”

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Posted 4 years ago

“Visited the Ironworks, as we had seen the coat hooks we liked on-line, but do like speaking to a person! Ordered them as they were out of stock. They arrived 2 days later & can honestly say love them. As yet hall not quite finished so hooks not in place yet. Thanks to the lovely staff”

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Posted 4 years ago

“I received my order so quickly. It was a 10 downing street clock and was very securely packaged. I'm really pleased with everything, from ordering to receiving. And the clock is beautiful. Thank you.”

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Posted 4 years ago

“Years ago, I bought a clock from Black Country Metalworks and absolutely loved it. Unfortunately, I broke the face of the clock (yes it took some doing, we were working on the house!) It still worked but they are such good value I decided to order another. To my disappointment there were none in stock. I returned a couple of times without any luck, so filled in a 'contact me when in stock' form. A few months later, they emailed me and I bought another clock. It is a lovely design and keeps excellent time. I am so pleased. Wonderful company, I have now been looking at the Weather vanes. They have some gorgeous designs.”

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Posted 4 years ago

“A lovely quality urn necklace.I received excellent service,very helpful & quick.I would recommend Black country metal works to anyone.Thankyou very much for your help.5*”

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Posted 4 years ago

“Ordered a companion set for the fireside. Exactly as described and fast delivery.”

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Posted 4 years ago

“I purchased an Art Deco door knocker. It is beautiful, well made and arrived quickly. I would recommend Black Country metal works as what I received was a top quality item.”

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Posted 4 years ago

“Great customer service (online chat and over the phone), very quick delivery and a great quality product to boot. Can't wait to see my partner's face when I give her this for her birthday!”

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Posted 4 years ago

Black Country Metal Works is rated 4.9 based on 354 reviews