Black Country Metal Works Reviews

Name: Black Country Metal Works
Rating: 4.87

4.9 Rating 379 Reviews

97 %

of reviewers recommend Black Country Metal Works

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Metrics

4.9

Based on 379 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Black Country Metal Works 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything we bought was perfect! The quality is superb and beautiful to look at. All our family and friends are asking where we bought it as none of the gardening stores around here have anything like it.The packers also did a marvellous job!”

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Posted 7 months ago

“Thank you so much for my beautiful bee door knocker it looks lovely on the door of our thatched cottage in Devon.Such good quality and arrived well before expected.kind regards Helen in Devon 🐝🐝🙋‍♀️”

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Posted 8 months ago

“Hi my speedway riders arrived very quickly and the hanging baskets were made very well. This is a quick note to say thanks you and I would recommend your business to all of my friends at Oxford Speedway.”

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Posted 9 months ago

“Green Mailbox ordered, Expedient delivery ,Good sturdy product Great colour ,matches front door perfectly !😊”

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Posted 9 months ago

“Such a lovely company to deal with. I was delighted to find exactly what I wanted with them, ordered and received quickly, well packed and a gorgeous product: Flower design bracket 8" x 8.5" - Natural finish. They are now up and sporting a shelf with a treasured stone globe. Would definitely recommend. Thank you”

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Posted 9 months ago

“Thank you so much for my order which I received yesterday and which I was delighted with. The speed and efficiency with which you processed my order was much appreciated and something which is sadly lacking so often these days. I would not hesitate to recommend your company in the future. Well done.”

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Posted 10 months ago

“I just love seeing my bracket on my wall and I’ve had lots of compliments.x”

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Posted 10 months ago

“Just to let you know my order has been delivered and I am so happy with the item , it is adorable , Thank you so much for such great service Great company to deal with. Regards Diana”

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Posted 11 months ago

“Fantastic quality iron pots, lovely traditional design, superb build quality and arrived next morning - highly recommended AAA+ Thank you so much.”

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Posted 11 months ago

“Prompt and safe delivery to two very pleased customers!. Will use again!”

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Posted 11 months ago

“It was very easy to browse the site and order my products.They were very quick and officiant .I would highly recommend them.”

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Posted 11 months ago

“Thank you for the great customer service I LOVE THIS ITEM!!!!! Its beautiful, I’m so happy I called you up rather than online ordering. It means so much to speak to a person rather than dealing with computers. Great product, great service, Well done”

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Posted 11 months ago

“DELIGHTED with Cat & Bird kitchen roll holder, the Boot Brush and Jack also the Green Wall Bell, exceptional good prices, these are for presents for family members and I am confident they will be appreciated. packaged very well, and delivered on time . THANK YOU TO THE BLACK COUNTRY METAL WORKS TEAM.”

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Posted 1 year ago

“Delighted with the speed and service from my order yesterday. The item has exceeded my expectations. Well made and good quality. Thank you Sue Goddard”

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Posted 1 year ago

“Bought two sets of fire tools and was shocked that you thought it was useable for an open fire . Its better suited for a dolls house. Very disappointed . Just look at the state of the brush!!”

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Posted 1 year ago

“Found the company on line whilst looking for a lantern top for my Victorian lamppost Purchased a lantern which I felt was good value, easy to order and delivered quickly. I absolutely love it, it’s all connected and just waiting for some warmer weather to get the lamppost painted. Thank you for a lovely looking piece, I’m sure it will bring us many years of pleasure. Unfortunately it won’t let us add photos”

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Posted 1 year ago

“I found the British Iron Works Centre after an internet search, I can definitely recommend them if you are looking for something different or special. It was so refreshing to be able to call them and get such a quick and positive response. I was immediately passed to Joanne Jones, who works in their graphic design and marketing team. I gave Joanne a brief outline of my requirements, within 48 hours I had received a profile of my bespoke design for approval and in only 10 working days I received delivery. To say I was taken aback by such an exceptional service is an understatement, the service from Black Country Metal Works and the skill of their team, really is second to none! The service was exceptional and my custom design is so well made and beautifully finished, I’m thrilled with my purchase and the whole experience.”

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Posted 1 year ago

“Hi, the fire guard is great thanks. Very well and robustly manufactured with a good finish.”

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Posted 1 year ago

“Fireguard stylish , strong , delivery free and next day . Gives me peace of mind as it keeps my grandkids safe from wood burner .love it ❤️”

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Posted 1 year ago

“Very fast and efficient service. The lovely cups I order arrived perfectly and look lovely.”

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Posted 1 year ago

Black Country Metal Works is rated 4.9 based on 379 reviews