Black Country Metal Works Reviews

Name: Black Country Metal Works
Rating: 4.87

4.9 Rating 379 Reviews

97 %

of reviewers recommend Black Country Metal Works

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4.9

Based on 379 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Black Country Metal Works 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently moved to a new house in Bucks, the house itself has an interesting past which was one of the reasons we bought it. My wife and I wanted a sign made for the front of the house that reflected its history and after a short ring round we came across Black Country, more importantly a lady called Joanne Jones. After a lengthy discussion on the phone describing the vision my wife and I had for the property and of course sending ove a few pictures from a hundred years ago Joanne got to work. Now I have been in the design business for decades and to date have never parted with money till I have seen a proof or a drawing or three. But there was something about Joanne’s professionalism and knowledge convinced me to take a leap of faith and pay the fee and see what happens. I’m so glad I did!....... The house sign not only gives the name and square we live on but also incorporates a picture of the house CNC’d directly into the metal, the finish is breathtaking! If you are looking for a one off bespoke creation for your home or business, then give Joanne Jones a call at Black Country Metal Works, you won’t be disappointed.”

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Posted 3 years ago

“We wanted a weather vane that had a dragon in flight as the main feature with two small children looking up at it. We sent a photograph of our two grandchildren (aged 6 and 3). Joanne created one for us that is beautiful and stunning in it's design. I cannot praise her help and skills enough.”

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Posted 3 years ago

“A had a bespoke metal Jack Russell made by Black Country Metals.The end result was amazing .The sculpture was made from a photo I sent to Joanne Jones who made the design and made the end result possible”

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Posted 4 years ago

“Absolutely amazing service from Joanne at Black Country Metalworks. We ordered a custom weather vane and are delighted with it. Thank you Joanne, we will definitely recommend.”

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Posted 4 years ago

“Had a bespoke Puffin hanging basket bracket made. Joanne was so helpful- sent two mock ups and ensured a seamless service from initial enquiry to delivery. Beautiful end result !”

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Posted 4 years ago

“Recommended 100%. From drawing office , speaking with Joanne , to receipt of finished metalworks excellent service throughout and all within the timescale quoted AND during Covid 19. A Commemoration of Parents and myself, proud RAF Service.”

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Posted 4 years ago

“I purchased the forge traditional iron coal tongs and also the forge “Kynaston Avenue” swivel hook white iron, which is loaded with the dogs various jackets and leads and our running kit!! Both were finished to an excellent high quality and beautifully made. Ben was excellent to deal with and professional and friendly. I would highly recommend this team and their excellent products A****”

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Posted 4 years ago

“I am so impressed with the bespoke BBQ grill I asked Black Country Metal Works do do for me. Joanne Jones, Graphic Design & Marketing, was extremely helpful and got exactly what I wanted done. The service was very quick from getting the design approved to delivery. I would 100% recommend this company. This is a surprise birthday present for my husband and I know that he will be over the moon with this gift. Thank you Joanne.”

Black Country Metal Works 5 star review on 25th March 2021

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Posted 4 years ago

“We are delighted with our Celestrial Armillary Sphere. It is a beautiful work of art and would enhance anyones garden. Thank You Black Country Metal works this will give us hours of pleasure.”

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Posted 4 years ago

“The item axactly what was shown on the net. The price was good and the service was exceptional 👌 My wife cannot wait for me to put the hedgehog door knocker on the door”

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Posted 4 years ago

“Fast delivery, looks really great next to the wood burner would highly recommend”

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Posted 4 years ago

“I purchased the Mary poppins hanging basket bracket it is absolutely beautiful and my mum loves it. I will definitely be purchasing more from this company.”

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Posted 4 years ago

“Having done some on-line research and then spoken to Black Country Metal Works, I knew I'd chosen a great company to design and make my new house sign. Joanne Jones, their designer, was engaging, excited and full of ideas. When I received my commission it was beyond expectations and is fabulous. Thank you Team Black Country Metal Works.”

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Posted 4 years ago

“Thank you to Joanne Jones for her invaluable help and suggestions with the design of the bespoke weathervane. It was a surprise gift for my husband's 70th birthday and he is delighted with it.”

Black Country Metal Works 5 star review on 18th February 2021

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Posted 4 years ago

“Have ordered several items, always great quality, reasonable priced with a speedy delivery. Fantastic bespoke items - never disappointed!!”

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Posted 4 years ago

“So delighted with my purchases of a brass sundial and cricket batsman hanging bracket. Awaiting my second backet which is a cricket bowler hanging bracket. Products and service are first class and would buy from you again.”

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Posted 4 years ago

“Simply superb - a quality product, custom designed and done quickly. I can't recommend enough.”

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Posted 4 years ago

“Thanks Joanne Jones for designing our bespoke labrador and oak tree weather vane, now installed and looking good. Great service from design to delivery.”

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Posted 4 years ago

“So pleased with the hanging basket bracket, depicting a carpenter sawing, to represent my husband. A real talking point with the neighbours. Special thanks to Joanne Jones, who made it to my specifications.”

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Posted 4 years ago

“I got in contact with Black Country metalworks regarding a bespoke weathervane after a bit of searching. Joanne Jones understand perfectly what we wanted and designed the most perfect unique gift for my parents. Joanne was professional and so helpful and despite her being super busy at Christmas was able to come up with the best present. Thank you Jo!”

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Posted 4 years ago

Black Country Metal Works is rated 4.9 based on 379 reviews