Black Country Metal Works Reviews

Name: Black Country Metal Works
Rating: 4.87

4.9 Rating 379 Reviews

97 %

of reviewers recommend Black Country Metal Works

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Metrics

4.9

Based on 379 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Black Country Metal Works 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased the forge traditional iron coal tongs and also the forge “Kynaston Avenue” swivel hook white iron, which is loaded with the dogs various jackets and leads and our running kit!! Both were finished to an excellent high quality and beautifully made. Ben was excellent to deal with and professional and friendly. I would highly recommend this team and their excellent products A****”

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Posted 4 years ago

“I am so impressed with the bespoke BBQ grill I asked Black Country Metal Works do do for me. Joanne Jones, Graphic Design & Marketing, was extremely helpful and got exactly what I wanted done. The service was very quick from getting the design approved to delivery. I would 100% recommend this company. This is a surprise birthday present for my husband and I know that he will be over the moon with this gift. Thank you Joanne.”

Black Country Metal Works 5 star review on 25th March 2021

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Posted 4 years ago

“We are delighted with our Celestrial Armillary Sphere. It is a beautiful work of art and would enhance anyones garden. Thank You Black Country Metal works this will give us hours of pleasure.”

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Posted 4 years ago

“The item axactly what was shown on the net. The price was good and the service was exceptional 👌 My wife cannot wait for me to put the hedgehog door knocker on the door”

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Posted 4 years ago

“Fast delivery, looks really great next to the wood burner would highly recommend”

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Posted 4 years ago

“I purchased the Mary poppins hanging basket bracket it is absolutely beautiful and my mum loves it. I will definitely be purchasing more from this company.”

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Posted 4 years ago

“Having done some on-line research and then spoken to Black Country Metal Works, I knew I'd chosen a great company to design and make my new house sign. Joanne Jones, their designer, was engaging, excited and full of ideas. When I received my commission it was beyond expectations and is fabulous. Thank you Team Black Country Metal Works.”

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Posted 4 years ago

“Thank you to Joanne Jones for her invaluable help and suggestions with the design of the bespoke weathervane. It was a surprise gift for my husband's 70th birthday and he is delighted with it.”

Black Country Metal Works 5 star review on 18th February 2021

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Posted 4 years ago

“Have ordered several items, always great quality, reasonable priced with a speedy delivery. Fantastic bespoke items - never disappointed!!”

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Posted 4 years ago

“So delighted with my purchases of a brass sundial and cricket batsman hanging bracket. Awaiting my second backet which is a cricket bowler hanging bracket. Products and service are first class and would buy from you again.”

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Posted 4 years ago

“Simply superb - a quality product, custom designed and done quickly. I can't recommend enough.”

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Posted 4 years ago

“Thanks Joanne Jones for designing our bespoke labrador and oak tree weather vane, now installed and looking good. Great service from design to delivery.”

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Posted 4 years ago

“So pleased with the hanging basket bracket, depicting a carpenter sawing, to represent my husband. A real talking point with the neighbours. Special thanks to Joanne Jones, who made it to my specifications.”

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Posted 4 years ago

“I got in contact with Black Country metalworks regarding a bespoke weathervane after a bit of searching. Joanne Jones understand perfectly what we wanted and designed the most perfect unique gift for my parents. Joanne was professional and so helpful and despite her being super busy at Christmas was able to come up with the best present. Thank you Jo!”

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Posted 4 years ago

“I can’t speak highly enough of this company and in particular Joanne Jones who helped me throughout my design and purchase of a custom designed weathervane. Efficient, friendly and very helpful at all stages. Very pleased with the quality of the product and would definitely recommend. Can’t wait for better weather so we can fit our weathervane.”

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Posted 4 years ago

“Thank you very much for my Post Box, received and now in position, despite the snow! I’m really pleased with the workmanship, looks and colour. It matches my door beautifully. Service excellent too. I’ve now ordered an external corner light from you. Take care, Sandra Bedfordshire”

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Posted 4 years ago

“Delighted with the bespoke paraglider weathervane I had made for my partner for his 40th birthday. Joanne Jones in particular was extremely helpful - and patient (!) with me! Nothing was too much trouble and the product is really lovely, very good quality.”

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Posted 4 years ago

“Delighted with my purchases, the sundial and cricket bowler bracket and the batsman are of brilliant quality, The delivery is of a high standard, and the staff go out of their way to provide a first class service. A big Thank you to Joanne for her help with the Bowler.”

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Posted 4 years ago

“I purchased a golf chrome door stop from this company. I was absolutely delighted with it.l chose this as a gift for a member of our golf club who is leaving the area.l am having it engraved and look forward to seeing the end result.I can thoroughly recommend Black Country metal works they were brilliant from beginning to end.Fantastic”

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Posted 4 years ago

“I ordered a bespoke weathervane through Joanne Jones who was extremely helpful and informative. She explained that although she would do her very best to get it made and out to me for xmas it all depended on the current climate. In the unforeseen circumstances that it wouldn’t be ready she gave me options of a printed picture which I could place into a card. Luckily for me all was well and I received an email to say it was with the courier and the next day it was delivered to me. I was over the moon with the end result, it was just as I had imagined it to be. I was also impressed with how fast it was delivered and very well packed. I shall definitely recommend them to others and would definitely use them again myself. Fabulous!”

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Posted 4 years ago

Black Country Metal Works is rated 4.9 based on 379 reviews