Black Country Metal Works Reviews

Name: Black Country Metal Works
Rating: 4.87

4.9 Rating 379 Reviews

97 %

of reviewers recommend Black Country Metal Works

Company Reviews

Questions

Metrics

4.9

Based on 379 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Write Your review

Tell us how Black Country Metal Works made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Black Country Metal Works 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Years ago, I bought a clock from Black Country Metalworks and absolutely loved it. Unfortunately, I broke the face of the clock (yes it took some doing, we were working on the house!) It still worked but they are such good value I decided to order another. To my disappointment there were none in stock. I returned a couple of times without any luck, so filled in a 'contact me when in stock' form. A few months later, they emailed me and I bought another clock. It is a lovely design and keeps excellent time. I am so pleased. Wonderful company, I have now been looking at the Weather vanes. They have some gorgeous designs.”

Helpful Report

Posted 5 years ago

“A lovely quality urn necklace.I received excellent service,very helpful & quick.I would recommend Black country metal works to anyone.Thankyou very much for your help.5*”

Helpful Report

Posted 5 years ago

“Ordered a companion set for the fireside. Exactly as described and fast delivery.”

Helpful Report

Posted 5 years ago

“I purchased an Art Deco door knocker. It is beautiful, well made and arrived quickly. I would recommend Black Country metal works as what I received was a top quality item.”

Helpful Report

Posted 5 years ago

“Great customer service (online chat and over the phone), very quick delivery and a great quality product to boot. Can't wait to see my partner's face when I give her this for her birthday!”

Helpful Report

Posted 5 years ago

“I ordered a wrought iron post box mid afternoon on a Wednesday and had received it by early on Friday morning. The quality of the product is very good and compliments the period of the property perfectly. I would recommend BCMW with no hesitation.”

Helpful Report

Posted 5 years ago

“Thankyou for my lovely fairy houses. They all arrived well packed and have made my granddaughter fairy garden wonderful. Will use again x”

Helpful Report

Posted 5 years ago

“Amazing products.... Really happy with my purchase the customer service was amazing nothing was too much trouble Thank you so much will definitely be ordering more”

Helpful Report

Posted 5 years ago

“Craftsmanship at the highest level,couldn't recommended this company more highly excellent”

Helpful Report

Posted 5 years ago

“Ordered a cast iron beach ..... beautiful was well worth the wait..... got it in the sale..... but would have paid full price.... so heavy took 2 men both in the building trade..... both said definitely cast iron so heavy so happy with this product 😀”

Helpful Report

Posted 5 years ago

“Always a pleasure to deal with, great place that offers some lovely and unique items. Do huge amounts of work for charity and the community as well.”

Helpful Report

Posted 5 years ago

“Ordered the bee doorknocker in shiny chrome. It arrived promptly, well packaged and is a beautiful well made product. Wouldn't hesitate to use this company again.”

Helpful Report

Posted 5 years ago

“Bought an old English door knocker online and it is absolutely spot on. Don't know how it's done for the price, real bargain. Came by Royal Mail as advised. Our postal address can get confusing as we live on a farm but all was ok. Brilliant item and if anyone is looking for an old fashioned lion head door knocker then don't hesitate, you won't be disappointed.”

Helpful Report

Posted 5 years ago

“Easy website. Delivery was late but rang and they sorted very quickly”

Helpful Report

Posted 5 years ago

“Bought ornamental antique brass finished taps. Quick delivery and they are beautifully finished. We raised an issue with the company which was promptly and professionally dealt with - so great customer service as well. Thoroughly recommended.”

Helpful Report

Posted 5 years ago

“I bought a 3 in 1 boot scraper. Looks great, great price and fast delivery.”

Helpful Report

Posted 5 years ago

“When searching for some toilet seat brackets I came across , Black country metal works they had a wide selection at very good prices,I just couldn't decide on the ones I wanted,and the price was very good ,so i bought two different sets. When they arrived i was impressed at the quality for the price i paid and the delivery was fast, they arrived well packaged with a good selection if fixings and washers etc. Happy bunnies!”

Helpful Report

Posted 5 years ago

“Ordered a shiny chrome sun-dial as a present ...it will look very striking when the sun shines! Excellent service and speedy delivery, too.”

Helpful Report

Posted 5 years ago

“ORDERED A BOOT SCRAPER, ARRIVED QUICKLY, EXCELLENT ITEM AND VALUE FOR MONEY”

Helpful Report

Posted 5 years ago

“Fast, efficient service, polite customer service, perfectly wonderful product, all my visitors comment, wont hesitate to recommend, and definitely will order again.”

Helpful Report

Posted 5 years ago

Black Country Metal Works is rated 4.9 based on 379 reviews