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Black Country Metal Works Reviews

4.9 Rating 354 Reviews

96 %

of reviewers recommend Black Country Metal Works

Company Reviews

4.9

Based on 354 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Black Country Metal Works 5 star review on 12th June 2024

Black Country Metal Works 5 star review on 17th March 2024

Black Country Metal Works 5 star review on 15th March 2024

Black Country Metal Works 5 star review on 24th April 2023

Black Country Metal Works 5 star review on 5th September 2022

Black Country Metal Works 5 star review on 5th September 2022

Black Country Metal Works 5 star review on 2nd August 2022

35

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service - I ordered an in stock Weathervane for my wife's birthday , and whilst i was aware of expected delivery of 10 days , i thought i would take the risk . Having followed up a few days later just to see if earlier delivery was possible i was contacted as promised by Joanne who looked into this for me and after an hour contacted me again as also promised to confirm she got the Weathervane shipped advised it should be with me next day True to her word its now been delivered by APC - the Weathervane remains wrapped up till tomorrow , but expect its just as described and looking forward to seeing it - Thank you Black Country Metal Works and notably Joanne Jones from Graphic Design and Marketing for arranging a speedy turnaround.”

Posted 3 years ago

“Excellent customer service especially from Joanne Jones, very accommodating and helpful with our bespoke design. It arrived within the timescale provided and was an excellent quality product. Cannot recommend enough. Thank you so much.”

Posted 3 years ago

“My hanging basket bracket arrived today. It was so well packaged and arrived perfect. The quality of it was excellent, better than I had thought it would be. I absolutely love it and am looking for my next one for the back garden. Thank you so much! Would highly recommend”

Posted 3 years ago

“Lovely product I can really recommend this company I am sure I will use them again! So, so pleased with my hanging basket brackets!”

Posted 3 years ago

“Hi Lindsay The order arrived this morning and the recipient was absolutely delighted with his rather belated Christmas gift! Thank you for all your help. Best regards Wendy”

Posted 3 years ago

“I have ordered a variety of items from this company and they have all been high quality and beautiful. I just love my most recent order of a bird feeder and some garden wall art; they look wonderful. Highly recommend”

Posted 3 years ago

“Very impressed with the quality and service Black Country Metal Works have provided us with, it is so much appreciated, particularly in these very challenging times. Recommend this company most highly.”

Posted 3 years ago

“I looked everywhere for some bookends and these were perfect. They arrived safely packaged and I absolutely love them. Perfect size and look beautiful. Customer service were prompt in answering any queries I had. Would definitely recommend Black Country Metal Works.”

Black Country Metal Works 5 star review on 6th May 2021

Posted 3 years ago

“Most definitely recommend this company . Quick proficient service. totally delighted with Sun Dial .”

Black Country Metal Works 5 star review on 5th May 2021

Posted 3 years ago

“I recently moved to a new house in Bucks, the house itself has an interesting past which was one of the reasons we bought it. My wife and I wanted a sign made for the front of the house that reflected its history and after a short ring round we came across Black Country, more importantly a lady called Joanne Jones. After a lengthy discussion on the phone describing the vision my wife and I had for the property and of course sending ove a few pictures from a hundred years ago Joanne got to work. Now I have been in the design business for decades and to date have never parted with money till I have seen a proof or a drawing or three. But there was something about Joanne’s professionalism and knowledge convinced me to take a leap of faith and pay the fee and see what happens. I’m so glad I did!....... The house sign not only gives the name and square we live on but also incorporates a picture of the house CNC’d directly into the metal, the finish is breathtaking! If you are looking for a one off bespoke creation for your home or business, then give Joanne Jones a call at Black Country Metal Works, you won’t be disappointed.”

Posted 3 years ago

“We wanted a weather vane that had a dragon in flight as the main feature with two small children looking up at it. We sent a photograph of our two grandchildren (aged 6 and 3). Joanne created one for us that is beautiful and stunning in it's design. I cannot praise her help and skills enough.”

Posted 3 years ago

“A had a bespoke metal Jack Russell made by Black Country Metals.The end result was amazing .The sculpture was made from a photo I sent to Joanne Jones who made the design and made the end result possible”

Posted 3 years ago

“Absolutely amazing service from Joanne at Black Country Metalworks. We ordered a custom weather vane and are delighted with it. Thank you Joanne, we will definitely recommend.”

Posted 3 years ago

“Had a bespoke Puffin hanging basket bracket made. Joanne was so helpful- sent two mock ups and ensured a seamless service from initial enquiry to delivery. Beautiful end result !”

Posted 3 years ago

“Recommended 100%. From drawing office , speaking with Joanne , to receipt of finished metalworks excellent service throughout and all within the timescale quoted AND during Covid 19. A Commemoration of Parents and myself, proud RAF Service.”

Posted 3 years ago

“I purchased the forge traditional iron coal tongs and also the forge “Kynaston Avenue” swivel hook white iron, which is loaded with the dogs various jackets and leads and our running kit!! Both were finished to an excellent high quality and beautifully made. Ben was excellent to deal with and professional and friendly. I would highly recommend this team and their excellent products A****”

Posted 3 years ago

“I am so impressed with the bespoke BBQ grill I asked Black Country Metal Works do do for me. Joanne Jones, Graphic Design & Marketing, was extremely helpful and got exactly what I wanted done. The service was very quick from getting the design approved to delivery. I would 100% recommend this company. This is a surprise birthday present for my husband and I know that he will be over the moon with this gift. Thank you Joanne.”

Black Country Metal Works 5 star review on 25th March 2021

Black Country Metal Works 5 star review on 25th March 2021

Posted 3 years ago

“We are delighted with our Celestrial Armillary Sphere. It is a beautiful work of art and would enhance anyones garden. Thank You Black Country Metal works this will give us hours of pleasure.”

Posted 3 years ago

“The item axactly what was shown on the net. The price was good and the service was exceptional 👌 My wife cannot wait for me to put the hedgehog door knocker on the door”

Posted 3 years ago

“Fast delivery, looks really great next to the wood burner would highly recommend”

Posted 3 years ago

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Black Country Metal Works is rated 4.9 based on 354 reviews