Black Country Metal Works Reviews

Name: Black Country Metal Works
Rating: 4.87

4.9 Rating 379 Reviews

97 %

of reviewers recommend Black Country Metal Works

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Metrics

4.9

Based on 379 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Black Country Metal Works 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am thrilled so far with my heavy duty cream heart trivet! Some of the trivets with other companies are too small for a stove kettle to sit on, this is perfect and it is beautiful! I phoned customer service to place the order as l wanted to know if it had rubber feet (it does! ) and if the paint is heat resistant (it is.) The trivet arrived within 48 hours and it is everything that l had hoped for!”

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Posted 5 years ago

“they always have personal, weird, special stuff for sale, as well as staples like shelf brackets. My order arrived NEXT DAY!”

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Posted 5 years ago

“Very happy with my product”

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Posted 5 years ago

“Received quickly and exactly as described.”

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Posted 5 years ago

“This company have supplied us with a fabulous Starfish door knocker in chrome plate. We are extremely happy with the quality and service and had it couriered to Marbella where we live. Once we have it fitted we will send photos. David, the sales manager was extremely helpful. Thank you to everyone, we love it !”

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Posted 5 years ago

“Very impressed by the quality of the product- a metal foot scraper - prompt next day delivery”

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Posted 5 years ago

“I was very pleased with my stair rods from Black Country Metal Works. The fitter said they were good quality and easy to fit and they look really good. I would highly recommend.”

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Posted 5 years ago

“Got a gaw drop skull door knocker, good quality product delivered next day.”

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Posted 5 years ago

“We ordered a wine rack at a very reasonable price which came on time and looks lovely in our new kitchen. It is perfectly made and looks very modern. Thank you so much for an excellent service”

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Posted 5 years ago

“Fantastic service and absolutely beautiful product bought for my sister's birthday. She loved it too.”

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Posted 5 years ago

“Item ordered was for my bbq area and has been a topic of conversation.”

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Posted 5 years ago

“Quality British Made imaginative products, for a fair price and delivered earlier than expected. Would I buy again? Certainly.”

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Posted 5 years ago

“Great Seller. Highly recommended fast delivery, well Packed. Beautiful Peacock chairs, and good value for money, Thank you :)”

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Posted 5 years ago

“Goods were amazing! Well made, good prices and delivery went well. Thank you!”

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Posted 5 years ago

“Beautifully made shepherd crooks with lovely ceramic knobs at the ends. I use mine for hanging a solar lantern and hanging bird feeders from. The photos do not do these hooks justice!”

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Posted 5 years ago

“Very happy with our purchase as the quality of the metalwork is very high. Good value for money and great service all round, thank you!!”

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Posted 5 years ago

“Great product (solid brass WC hinges), exactly as shown and described. Arrived quickly, would recommend.”

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Posted 5 years ago

“Great service, for example being kept up to date when the item was despatched through to delivery. The item was well packaged and probably better than I expected. I would definitely buy from the company again.”

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Posted 5 years ago

“A very good service, with excellent products. I am really happy with the lamppost.”

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Posted 5 years ago

“I like the door locks very much and the prices were good even paying international shipping. The shipping was amazingly fast, too.”

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Posted 5 years ago

Black Country Metal Works is rated 4.9 based on 379 reviews