Black Country Metal Works Reviews

Name: Black Country Metal Works
Rating: 4.86

4.9 Rating 354 Reviews

96 %

of reviewers recommend Black Country Metal Works

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Metrics

4.9

Based on 354 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Black Country Metal Works 5 star review on 12th June 2024

Jane Rollinson

Black Country Metal Works 5 star review on 17th March 2024

Peter

Black Country Metal Works 5 star review on 15th March 2024

Dougie Lamont

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt service and very pleased with product purchased.Highly recommended.”

Helpful Report

Posted 5 years ago

“Was pleasently surprised with the metal mushroom garden orinment. I bought one, of the medium size mushrooms and wish I had actually bought the set. Would by again from this company.”

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Posted 5 years ago

“Excellent service, I purchased a heart shape door knocker, beautifully designed quality product.”

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Posted 5 years ago

“I bought the Lam An Peace Gong for my daughter’s birthday. I knew she’d been looking one to go in the garden for some time and this is perfect whilst making a great birthday present. It looks really attractive in situ and different. I think it is good value and the order was easy to place and arrived on time. Thank you”

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Posted 5 years ago

“Absolutely brilliant people a well run business , and do anything to help and there spindles are beautiful very impressed with this company Thankyou so much Kathy xx”

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Posted 5 years ago

“Fantastic service. Wine rack arrived the day after I placed the order. We’ve already put it up and it looks great. Good quality. Would definitely order from again.”

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Posted 5 years ago

“Looked everywhere for a door stop like this and they where expensive found it here for nearly £10 less than other places,it came before the estimated delivery time,will definitely look here first in future x”

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Posted 5 years ago

“Excellent services and really quick. Door Knocker is beautifully crafted and will make our front door look a million dollars. Thank you”

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Posted 5 years ago

“So pleased with my order. Thank you very much.”

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Posted 5 years ago

“Very pleased with the Victorian style air brick with mesh this is the second one I have ordered well worth the money very quick delivery have recommended them to my neighbors”

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Posted 5 years ago

“Beautiful jug, great delivery”

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Posted 5 years ago

“Lovely product. Very happy with it.”

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Posted 5 years ago

“Fantastic company Excellent customer service I have been searching for a long time for great products like theirs And they all well priced”

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Posted 5 years ago

“I recently received a "Broform Terrace" side table. It's so unusual I haven't seen a table like this anywhere else. It's cute, useful and well made. I'm looking forward to sitting out in the garden with a glass of wine perched on it, come the summer 😊👍🏻. I also love the wall art I had from Black Country, it looks fantastic in my kitchen. Much appreciated.”

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Posted 5 years ago

“Thank you for my order. It arrived very promptly this morning. It’s just as we expected and is of very good quality. Thanks once again for your excellent service. Regards, Pauline.”

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Posted 5 years ago

“Having moved into our new house two weeks ago with no letter box, post being left in rain, I contacted Black Country Metal Works and spoke to David with our choice of post box explaining our situation, David said he would mark it as Urgent, we were informed by email every step of the way and our post box arrived a day ahead of schedule just four days later! Thank you BCMW for you efficiency, our postbox looks great and our mail is dry.”

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Posted 5 years ago

“Mary poppins weathervane was a Christmas present from my partner. She is stunning, beautifully made and looks perfect sitting on top of the garage. I highly recommend black country metal works to anyone. This wont be only purchase. Always proud to support handmade products.”

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Posted 5 years ago

“I have received my fire screen and it looks amazing. It didn’t cost very much but it looks really expensive. I didn’t have to wait long for it either. I will definitely be buying more from this company.”

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Posted 5 years ago

“Brought a doormat and boot scraper as presents for family - ordered late on Monday and delivered by Wednesday to Northern Ireland - very happy with quality and speed of delivery was excellent”

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Posted 5 years ago

“We love our companion set. We’ve been looking for a while and this hasn’t disappointed. Looks amazing alongside our log burner and reasonably priced. Ordering, delivery, packaging you just can’t fault. Will definitely recommend and will be using again 😀”

Helpful Report

Posted 5 years ago

Black Country Metal Works is rated 4.9 based on 354 reviews