Blauberg UK Reviews

Name: Blauberg UK
Rating: 4.53

4.5 Rating 228 Reviews

90 %

of reviewers recommend Blauberg UK

4.5

Based on 228 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01162160650

Email:

customerservice@blauberg.co.uk

Location:

Unit E, 99 Boston Rd,

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Blauberg UK 5 star review on 8th December 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just what I wanted to vent my portable aircon unit to the outside. The colour of the vents blends well with my brickwork and was easy to fit.”

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Posted 4 years ago

“Absolutely a pleasure to deal with, highly recommend. One item arrived slightly damaged but was replaced without any hesitation, fabulous, thank you.”

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Posted 4 years ago

“Excellent customer service supporting a product base of first class quality. Extremely impressed with the experience.”

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Posted 4 years ago

“They are most worst ever place i have purchased the fan from them they are still owe me money for sending the wrong item”

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Posted 4 years ago

Amir, so sorry this happened, Could re visit this with you? Drop us an email FAO Jackie to Customerservices@blauberg.co.uk speak soon :)

Posted 4 years ago

“Customer service a lot to desire hence the poor rating”

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Posted 4 years ago

Mouse, sorry you had a bad experience with us. We have responded in 2020 to some negative feedback by employing even more customer service members. Please drop us an email FAO Jackie to Customerservices@blauberg.co.uk speak soon :)

Posted 4 years ago

“It's quiet and is still working well after some time so am very happy. Would recommend them.”

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Posted 4 years ago

“Excellent products,superb technical advice, highly recommended”

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Posted 4 years ago

“Been installed about a month now, works well, with no issues. Some noise, but not too intrusive.”

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Posted 4 years ago

“Hello. Fan used in a Kitchen Rewire/Installation and looks really stylish and helps massively with the steam/condensation from Cooking etc. Would definitely buy again for future works. Thanks again.”

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Posted 4 years ago

“Very good MVHR product”

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Posted 4 years ago

“purchased a 150mm fan with PIR its been installed 6 months and works great every time, sometimes its very sensitive if only looking in the room. the NRV looks cheap but works fine which is surprising. will purchase another very soon.”

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Posted 4 years ago

“Hi I’m struggling to get the trade prices on my computer I can get the retail but not the trade prices I’ve asked about this problem but I couldn’t get it sorted. Many thanks Dave”

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Posted 4 years ago

Hi David, be great if we could re visit this with you... drop us an email FAO Jackie to Customerservices@blauberg.co.uk speak soon :)

Posted 4 years ago

“Helpful staff, had a problem with the website, called and soon sorted out, nice product.”

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Posted 4 years ago

“Good product, does everything expected.”

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Posted 4 years ago

“I found Blauberg most helpful for advice and purchase of air circulation unit and fittings. I installed the system myself with the help of their technical team real helpful Great company to deal with.”

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Posted 4 years ago

“Blauberg did a great design to support building control application. And provided great technical support,”

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Posted 4 years ago

“I had good experience with Blauberg good communication and delivery service”

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Posted 4 years ago

“Great service, with high quality products. Happy To use again on our basement conversions.”

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Posted 4 years ago

“good service, prompt delivery”

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Posted 4 years ago

“The UK Director is real bad, no customer service skills at all. If A buy a unit that does not work its not my fault, you should have sent a engineer but you don't have any. I had problems and he would not deal with them, I had to contact the head office in Germany. But UK should sort problems. Issue still not fixed a year later, Bad company, find another maufacturer uk based with uk engineers. Should be a score less than 1 star.”

Helpful Report

Posted 4 years ago

Good evening Paul, sorry to hear this. A lot has changed in our UK branch in 2020 and im very confident we can have this dealt with swiftly and promptly. Part of our theory with review requests is to find any issues that may have slipped through our 'old net' Please, please reach back out to us on Customerservices@blauberg.co.uk FAO Jackie. Many thanks

Posted 4 years ago

Blauberg UK is rated 4.5 based on 228 reviews