"The price quoted was reasonable and they sent me a money-back guarantee in writing. Unfortunately, they didn't understand that Initially, I wanted my project file repaired and updated. I did NOT ask them to build an app from scratch. We discussed them working on it AFTER the project file was repaired. After 4 weeks of limited Communication and unanswered emails, they surprised me with the beginnings of a new app. I told them clearly that I did NOT want a new app built and gave them a second chance to review my project file. They never reviewed my project file and instead surprised me with the beginnings of an app...again. I immediately canceled my project and asked for my promised refund. They continue to not honor their money-back guarantee to this day. A complaint has been filed with The California Attorney General has been notified."