“Customer service following a fault, which was the responsibility of Openreach, was poor. The bot is useless. The online chat cannot take you to the te hi cal team. The communication from Vodafone is much less than expected. Very disappointed. All the agents were pleasant and as helpful as they could be in a system that is not fit for purpose.”
“WHEN I WAS LOOKING FOR A MOBILE THE HONOUR 20 LITE WAS SHOWING AT £15PM BUT I ALL READY GOT A BILL FOR £22 POUNDS WHICH THEY HAVE TRYING GOING INTO MY BANK WHEN I HAVE NOT BEEN PAID YET, WHICH I WILL BE CHARGED FOR ASWELL”
