Blooming Direct Reviews

Name: Blooming Direct
Address: Blooming Direct Keepers Rue des Cabarettes St. Martin, Jersey
Rating: 1.24

1.2 Rating 79 Reviews

5 %

of reviewers recommend Blooming Direct

1.2

Based on 79 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 18%
Accurate And Undamaged Orders	Greater than 69%
Customer Service
Communication Channels	Email, Telephone

About Blooming Direct:

We are a Jersey based Garden Centre & Florist selling Plants, Flowers, Herbs, Seeds, Garden tools and furniture, and Gardeners Therapy Beauty products. We offer very good value with low prices and FREE UK delivery on all products.

Visit Website

Phone:

0153 485 7160

Email:

customerservices@bloomingdirect.com

Location:

Blooming Direct Keepers Rue des Cabarettes St. Martin
Jersey
JE3 6HT

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Blooming Direct 1 star review on 26th June 2020

Alex

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“ordered plants on the 28th of March this year.They said it could take up to 15 days.Three weeks later,nothing had arrived.I sent them an email with no response.Waited in hope-----nothing!Sent another email asking for delivery of plants or a refund of my money----nothing!! I'm going to contact my bank to try to get my money back.The company's website is now closed.”

Helpful Report

Posted 4 years ago

“If I could give zero stars I would. Waited 3 weeks for delivery. Countless emails not replied to. Premium call line cost me £6 to be told wait another 2 weeks and see what happens. Appreciate covid19 is impacting but still appalling. Go elsewhere.”

Helpful Report

Posted 4 years ago

“Order two trees through wowcher, this was about 3 to 4 weeks ago, never arrived. Some direct to customer services who said Yodel couldn't find me. I gave my contact details to blooming direct who apparently shared with Yodel... no call no plants, requested a refund but no response, plants will be dead by now. NEVER AGAIN will I purchase through wowcher or Blooming Direct”

Helpful Report

Posted 4 years ago

“So far my order (via Wowcher) is 5 days late - still no response from Blooming Direct...”

Helpful Report

Posted 4 years ago

“DO NOT BUY......Absolutely a disgrace ordered form Wocher 12 plants when they arrived they were dry and almost dead, and to make it worse they were only 1 inch and would have fitted in an egg cup.”

Helpful Report

Posted 5 years ago

“Purchased 10 raspberry canes, guaranteed to bloom this summer season. Arrived eventually but all dead, despite following exact instructions. I refuse to pay costly 0844 telephone number charges so looked up normal phone number on web site -not working, customer services e mail on web site also seems faulty. Furious as we spent a lot of time and money buying fence posts and wires etc to tie in the canes that all looked pretty dead on arrival anyway. realise this can happen, but why can't the company be contacted on a normal telephone line?? Take warning.”

Helpful Report

Posted 5 years ago

“Apricot arrived and planted immediately never any sign of life, blooming direct supplied with pictures and agree tree completely dead but refuse to supply a further tree unless I pay an exorbitant postage charge under their lifetime guarantee. DO NOT BUY FROM THIS COMPANY. Phone calls at peak rate, rip off company”

Helpful Report

Posted 6 years ago

“Ordered goods on 8th May, phoned re delivery as bank holiday approached. Told they would be delivered on Saturday. Waited in. Nothing. Yodel's site said goods were in local depot from 2am Friday morning. Delivered on following Wednesday, no card through door, no ring of the doorbell. Just left box on drive. Took until 14 June to get refund. Now told that my phone calls cost £5 +, not included in my package of free calls. Disgusted with company. Will not use again or recommend them.”

Helpful Report

Posted 6 years ago

“Delivered on time , boxed neatly, awaiting plants to bloom which are for my wife who is disabled”

Helpful Report

Posted 6 years ago

“Had two Moroccan palm tree we had from wowcher ad and with in four week they are both dead what a waste of money never do this again, best of going to a local dealer and see what you are getting, seem to me they are sending out plants they cant sale”

Helpful Report

Posted 7 years ago

“Broken transport pots soil broken hence roots exposed. Called 0844 number (order line). Told me to reply nothing we can do. Went through to Manager. Told her she said I was nasty and should repot asap. Package was left on doorstep box open plants exposed. I'm not ready to repot till someone can help me. She terminated the call.”

Helpful Report

Posted 7 years ago

“I ordered bedding plants from Blooming Direct that were on offer through Wowcher. After redeeming my voucher, the plants should have been delivered within 7 working days. When they hadn't arrived after the time, I contacted them; it took 5 days to reply and then asked to confirm my name and address, even though I had given them my order no. After this it took another 2 days to say that they had run out of stock. A total of 15 days were taken before I was finally notified. I normally plant all my baskets by the end of May but now I have to start buying plants from elsewhere. Will never ever use this company again. Would have given 0* if I had the option; disgusting customer service.”

Helpful Report

Posted 7 years ago

“The Palm trees arrived they weren't large and it stated on my wowcher that the pots were ceramic they were two poxy plastic containers horrendous and definatley mis leading! NEVER AGAIN!!!!!!”

Helpful Report

Posted 7 years ago

“Absolutley disgraceful!!!! After waiting over a month for items that should have been with me within 7-10 days of ordering. I had to keep chasing them for my order. When it arrived 1 was almost dead and the packaging was totally battered and ripped. Would never reccommend this company to anyone!! Not a happy customer!!!”

Helpful Report

Posted 7 years ago

“Order thrown over high gate by Yodel, plants and labels dislodged. Plants received were not varieties advertised and ordered specifically. One of three plants in poor, unhealthy condition. Contacted Blooming direct. Told it would be rectified. New order arrived but still don't have what I actually ordered, just another set of the substituted plants. Very disappointed and won't use again or recommend.”

Helpful Report

Posted 7 years ago

“Ordered four patio roses Thru Wowcher one of which was dead contacted blooming direct to be informed it would be OCT 2017 before replacement would be sent out DIRE customer service”

Helpful Report

Posted 7 years ago

“Ordered 2 cherry trees from blooming direct though gogroopie. When they didn't arrive I contacted blooming direct, they said they had been delivered and to check my front porch, like I wouldn't notice 2 trees in a 3 foot porch! Needless to say after a couple more messages they just stopped replying! I will not be using these to companies again. Terrible customer service from both companies”

Helpful Report

Posted 7 years ago

“Ordered rose bushes through wowcher. Didn't arrive within 5-day period promised by Wowcher. Contacted Blooming Direct. Told me it should be 7-10 days delivery! Wowcher and blooming direct should get their act together. BD emailed me for my address but said nothing else. Phoned them today - they have taken my money but the bushes have not even left the nursery. Why did no-one have the courtesy to let me know this? Very poor service.”

Helpful Report

Posted 7 years ago

“Hugely Disappointed. Have bought from them in previous years and been satisfied, but this year has been terrible. They seem completely unable to estimate accurate dispatch times and stick to them. I get the impression that they are one of those companies that over-do the marketing and take as many orders as they can, without having to resources to fulfil them. Very frustrating and means that we simply will never order from them again.”

Helpful Report

Posted 10 years ago

Blooming Direct is rated 1.2 based on 79 reviews