“This is the worst cake delivering company. Dont fall into prey.
Ordered cake and flowers but they delivered a mug and also on the next day of occassion.Really pathetic experience.”
“This is a fraud online cake delivery apps, do-not buy anybody. I am ordered two times, they are not delivery at the day , after showing we can’t delivery at your location . then why debited money from my account . After they are giving a gift voucher. Now they are blocked my number .”
“Just received my order, pathetic flower arrangement and quality. I scheduled my delivery time till 3pm and received it at 8:30 pm.
Complete waste of money”
“Terrible service, late delivery, wilted flowers, not what I had ordered. Pls don’t order from this company. When I raised a complaint they said that their quality team said the quality of the flowers was good! Apparently the quality team has abysmally low standards”
“Refund my money BV23143691
Thousand times I have emailed and just for show off u ppl have website chat. Disable those things you good for nothing . It’s a fake email saying order was delivered,but nothing was received. Please don’t fool people around by frauding.
You people just reply automated messages which a no penny values , if you ever have guts then refund my amount
Don’t keep lying by saying the order was delivered. It’s absolute rubbish
Just refund my money
Order number: BV 23143691
Amount paid: ₹ 1500
Just refund my money you good for nothing people”
“Can't give rating below 1 star, requesting reviews to make some minus rating provisions for such fraud institutions.
ordered cake and waiting for delivery and waiting and waiting and waiting and waiting and waiting, no-one picks the call, no response to email, no cake delivery, this is second day of order but still waiting for delivery.
made almost 23 calls till now and still keep on calling, every time I was on call almost 9-10 min waiting for the executive to pick up and talk, but no one picks, just answering machine "please hold."
It was my mistake; I was in hurry so I chose these guys before reading the review.
I could have slapped these guys many times if they had been in front of me.
all, please do stay away from these guys, I think I lost my money, if there is no response then we will be helpless.
anyone who has some supporting document to raise the consumer court complaint, I am going to.
please reply here so that I can add your complaints as well with my application and will try to get compensation for each one of you.”
“Scam website. Ordered and laid for flowers and was sent an email confirmation even though nothing was delivered. No response through customer service. DO NOT USE THIS COMPANY”
“I ordered & paid for flowers+teddy+chocolates from Bloomsvilla for 24/March/2023 and they delivered only flowers & teddy. On contacting them they gave a flimsy excuses of delivering the chocolate through their courier partners which never happened till this date. They are unreachable on phone ; the online support is unresponsive and their customer service tries to give wrong reasoning with no help. Overall i feel cheated ordering with Bloomsvilla”
“Ordered a flower for my wifes birthday .not delivered .Ruined my entire plan .zero customer response . Dont ever fall for this trap.Its a scam .Dont know about my money paid also”
“Dont order anything from Bloomsvilla!! They only delivered the cake, however along with it I had ordered a custom gift which never got delivered and now they are not responding.”
“Poor customer service .. ordered flowers to be delivered on 9th and till today not been delivered and I get lame excuses. This site is not worth it . I’m totally disappointed.. wanted to send flowers to a loved one who is celebrating milestone birthday and this site totally ruined everything.”
“This was received for the product ordered on 1st feb 2023-We've update for your complaint 28480 for order #BV23131455.
Complaint Type: False Update
Message: WHERE IS THE PRODUCT
Update: Thank you for contacting us. You have placed an order for a customized/personalized product which will be delivered via courier in 10-12 days after placing the order. This information is clearly mentioned in the shipping instructions of the product page on our website. Your personalized order is already processed and shipped. You will receive the courier details and tracking URL shortly. For further updates, you can visit our order tracking page on our website. No return or refund is possible in case of personalized orders as they were already shipped on the same-day. We highly appreciate your patience and co-operation in this matter.
Thanks,
Bloomsvilla Support
its 3 march today the product never reached”
“We had placed order for 14 feb 2023 and BV23144193 and nothing has been delivered they have updated as delivered. Neitheri they are contactable by phone or email. Neither are they refunding our money”
“FAKE FRAUDSTERS CHEATERS BLOOMSVILLA
I have a serious concern about Bloomsvilla.I have ordered flowers on 14th Feb 2023 for my wife and mother from Bloomsvilla. As per the commitment shown on your website it was to be delivered on the same day. I was shown that the order was delivered maximum by 8:00 pm whereas the delivery attempt was made on 15h Feb 2023. At about 3:00 pm I got a call from their delivery partner confirming the address of delivery on which I refused to take it as the purpose went in vain.
The flowers were ordered in the context of Valentine's Day and if you couldn't deliver it the same day, the false and fake promise shouldn't have been made. I also paid the surcharge of Rs. 250 to deliver it on the same day, yet no delivery attempt was made.
When asked for the refund, they are just not accepting their mistake and neither have I been provided any service. I tried reaching out to their customer care but there was no response for the same. On pressuring them to respond properly, they sent the below response,
Sorry for the inconvenience, Delivery date and time, if promised, cannot be guaranteed in case of special circumstances like extreme weather conditions, riots, strikes, elections, bandhs, pandemics, and during rush hour days like Rose Day, Valentine's Day, Women's Day, Mothers Day, Rakhi, Diwali, Christmas, New year Eve, etc., the order cancellation would not be possible in such circumstances.
They charged me Rs. 250 as well as a surcharge to deliver the item(s) on the same day. Yet no attempt was made.”
“Do not send things through this site!!
My spouse did not getting anything that I ordered online (she even asked her neighbors) and it's been 8 days, but no response from the company customer service about this issue!”
