“Be very careful while ordering with Bloomsvilla. What u order is not what u receive. I ordered Flower basket - My Cinderella for my friend on 30th July 2024 and was shocked to see what got delivered.
1. Online tracking doesn’t work
2. Number listed for support is always busy
3. No on time delivery
4. No one calls prior to delivery
When i shared the feed back & requested for refund email bounced.”
“CHEATERS AND LOOTERS BLOOMSVILLA
THEY TOOK PAYMENT AND EXTRA PAYMENT TOO FOR FLOWER DELIVERY ON 2ND AUGUST. I SPENT 6000RS. IT WAS FOR A FUNERAL
AFTER 100 CALLS ON THE PHONE THEY DELIVERED VERY VERY POOR QUALITY FLOWERS WORTH 1000 RS.
AND THE FLOWERS WERE DELIVERED NEXT DAY ON 3RD AUGUST AFTER THE BURIAL
THEY NOT ONLY CHEATED A LIVING PERSON BUT THEY CHEATED THE DEAD TOO
SHAME SHAME SHAME ON YOU BLOOMS VILLA. MORE LIKE BLOOMS VILLIAN!!
WILL DEFINITELY SEE TO IT THE BANGALORE POLICE SEIZES YOUR SHOP”
“I am giving one star because there is no option for 0 stars. These guys confirmed and took payment from me for a cake after I put zip code and they accepted order. The cake was for my niece. When I queried on the day why the cake was not delivered, I got an email that I would have to pay Rupee 400 another additional for delivery and they would process the delivery then. I missed birthday surprise for non delivery and on top of that they wanted to charge 200 rupees for cancellation. This place is a middle man scam shop.”
“The bouquet delivered was different from the one ordered, the quality of flowers and look was not good.It was poor and old flowers.
The delivery was delayed.
Would not order again from here and not recommend it either.”
“They are crooks. I placed an order for my wife’s birthday. Immediately after placing the order, it was archived and I had also paid the amount. Their customer service number is also not reachable.”
“Fraud company who take money and inform you the customer did not accept . They never contact customer and do not bother to inform you . No 1 frauds and I am going to take them to court and consumer federation. They should be cancelled their license to operate anywhere in India . Re: BV24210251 Never delivered. Never contacted the customer.
They are FRAUDS”
“The site has cheated us. We booked order with online payment. There was no delivery. Besides the site cannot take any complaint nor anyone is picking up the call. I have even send a mail.”
“Bad service, even if they have unavailability they still take orders and then ask to switch from one category of product to another and if you request cancellation they charge 20% charge , would never purchase from this site”
“I had ordered chocolates for friends birthday today, i made the payment aswell and they did not deliver it.
I can’t track or call them and chat with them as the contact no given doesn’t work.
No reply to mails, i just got a confirmation on my order after that nothing, How can google show such websites, pls try i get my money refunded back.”
“Hi, 29thJune 2024 I order flowers and cards to delivery in pondicherry the delivery date was 30th June 2024. Until now they delivered it my order no BV24209942. I paid through online i have the proof. Bloomsvilla send msg its was delivered on 1st of July.
I asked the proof of delivered until now they did't come back. there phone number is also not reachable. can any one advice me how I get back my money from them.
And how to blow his service in online, bcoz many people i saw in review had this same problem.”
“I had the worst experience with Booms Villa. They initially accepted my order, only to decline it later, and it's been over a month with no refund. The customer service is extremely poor and unresponsive. Avoid at all costs!”
“Very very poor service...I ordered cake and flowers to be delivered sday, but til now it is not, however the estimated delivery time still shows sdays date which is ridiculous.
Hope there is action taken against the folks running this website...which is actually scamming people”
“Ordered flowers but on the day of delivery,status initially shown as on way now says flowers are unavailable. They can substitute it with cakes!
If I wanted cake I would have ordered cake,not flowers.
Bad experience, bloomsvilla cannot be used again.
Also where is the response to refund?”
“NO DELIVERY OF FLOWERS but moneies taken. Customer Service which only exists on email insists that delivery was done. Unable to share proof of delivery and now not refunding money for services that were not provided. This is a joke.
Extremly unporfesional and bordering on FRAUD as clear as day light. DO NOT USE THIS COMPANY, PERIOD and save your money.”
“Ordered roses for a birthday on 31 May for delivery on 1st June. This company is Bangalore based. On 2nd June a flowery mat was delivered.
The company denied this item and said the flowers were delivered at Kollam and they could not give me proof to whom they delivered and when. They said that the product received was not theirs.
They offered to compensate and give a gift card. I asked for refund they refused as I paid online. The helpline is busy 24 hrs. I could only send email. I am unable to send the pic of the rose and their item delivered which they say is not their. Your browser below to send pic is not working”
