Bloonaway Reviews

Name: Bloonaway
Rating: 4.76

4.8 Rating 3,210 Reviews

94 %

of reviewers recommend Bloonaway

4.8

Based on 3,210 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

07904832525

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Bloonaway 5 star review on 21st February 2022

243

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service, I ordered the balloons for my friends 30th birthday, he lives in London so I shipped them to his address and they arrived exactly on time and were lovely quality he said. I used the DPD tracked service and it was extremely convenient as you were able to track real time location of the balloons on the day of delivery. Definitely recommend and use again.”

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Posted 4 years ago

“Purchase with confidence, this company certainly go out of their way to give a caring, outstanding service,communication is of a high standard,whatever the situation you can rest easy Bloonaway will treat their customers respectively. Well done and wish you all the best 😊”

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Posted 4 years ago

Thank you for your lovely review. It's our pleasure! Tilly x

Posted 4 years ago

“Baloon arrived on time and in perfect condition...very happy”

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Posted 4 years ago

“Balloons delivered- looked fabulous- very commented on- would use again”

Bloonaway 5 star review on 30th January 2020

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Posted 4 years ago

“Perfect balloons as described and delivered on time. Easy to select and created the delight desired. Totally recommend.”

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Posted 4 years ago

“thank you, everything nicely done!”

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Posted 4 years ago

“Really helpful on he phone.”

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Posted 4 years ago

“Delivery was as photo and was super easy, balloons were great and I even had a couple of extras thrown in, thanks BloonAway!”

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Posted 4 years ago

“Very good balloon - high quality and still inflated after 4 days. The price is a bit excessive (£26 for the balloon and delivery) Delivery on-time The packaging is a bit too much regarding the size of the balloon. Maybe good to think about a more optimal packaging? Overall we are happy with the product/delivery/service and would recommend”

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Posted 4 years ago

Hi Pascale, Thanks for your review. I'm really pleased you are enjoying the lovely balloon you purchased. We have a variety of box sizes to match with the size of the balloons. Occasionally, a particular balloon (such as in your case) is too large for one size box but does not use all the space int the next size up. We sometimes add extra balloons into the box to protect the balloons where necessary. This has proved more efficient than producing several more package sizes for the occasional situation. However, I can see that it was significant enough to raise this constructive feedback. Thanks again.

Posted 4 years ago

“Lovely and very well done was very happy with our unicorn balloons for my daughter's birthday party”

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Posted 4 years ago

“The balloons lost its fullness on the same day. Extremely disappointed as the balloons looked days old after only a few hours. Not worth it”

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Posted 4 years ago

Hi Anjum, Thanks for your comments and the photo you provided, of one of 5 items in your order. A deflated balloon of this nature is not due to a faulty product. By the time the balloons arrive to their destination, they have been inflated for almost 24 hours, been tested for faults in our Studio and gone through a 12+ hour transit period. We pack them in the best of boxes to arrive safely. If a balloon arrives in anything less than perfect condition, we will gladly provide customer service relevant to the situation, if we are contacted immediately.

Posted 4 years ago

“excellent service and product !”

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Posted 4 years ago

“Great service great communication”

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Posted 4 years ago

“Next day service and great choice of balloons!”

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Posted 4 years ago

“So pleased with the purchase of some special balloons for my granddaughters 7th birthday, because we live in Australia and can't be there to celebrate with them in the UK l try to look for gifts that they will remember, the balloons were unique and beautifully presented and l will certainly recommend and use BloonAway again !”

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Posted 4 years ago

“Mums 80th Birthday was celebrated with your balloons, she was so pleased with them, thank you x”

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Posted 4 years ago

“Easy to order and you were able to deliver within a short timeframe”

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Posted 4 years ago

“Delivered on time, beautiful balloons finished with ribbon absolutely stunning Thank You”

Bloonaway 5 star review on 15th January 2020

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Posted 4 years ago

“Very pleased with purchase. They arrived promptly, next day delivery, and were great fun for my sons birthday as they popped out of the box. Thank you.”

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Posted 4 years ago

“The balloons were great however they arrived on the wrong day and ruined the surprise”

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Posted 5 years ago

Hi Emma, Your order was delivered early, on Saturday rather than the Monday that you preferred. When you select the Free Delivery option, we point out that we dispatch your order 1 working day before your requested delivery date via Royal Mail 1st class. This usually arrives the next day but can take up to 3 working days. For birthdays and other time-sensitive occasions, we always recommend selecting the tracked option (currently priced at £3.95) for arrival on the nominated day. I suspect that if the balloons would have arrived later than your requested date, you would have left a similar review. You agree to the Free Shipping conditions twice during the checkout process and the information is also on your order confirmation, with an option to upgrade the shipping type at any time up to the day of dispatch.

Posted 4 years ago

Bloonaway is rated 4.8 based on 3,210 reviews