Bloonaway Reviews

Name: Bloonaway
Rating: 4.76

4.8 Rating 3,210 Reviews

94 %

of reviewers recommend Bloonaway

4.8

Based on 3,210 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

07904832525

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Bloonaway 5 star review on 21st February 2022

243

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good communication from customer services. Delivered on arranged day. Balloons exactly as described. Great value for money. Will definitely use Bloonaway again.”

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Posted 4 years ago

“I had ordered an 80th Birthday bouquet for my Dad, as I wanted to give him some positive surprises, seeing as we would be unable to have the family party that we'd originally planned this year due to Covid-19. The day before they were due to arrive, I was emailed to say that there were 'supplier issues' and the bouquet I'd ordered was no longer available. The alternatives offered in no way matched the original order (for which I had paid over £33), but I made a selection and hoped for the best. What arrived was a total disappointment. One of the balloons was almost totally deflated and drooping onto the floor. The text was small and in one line, appearing like a cheap afterthought. I had to witness this via a video call which was incredibly upsetting and took the edge of what should have been a celebration. When I emailed to advise Bloonaway of this, I received a polite response suggesting my next order would be wonderful. Needless to say, I shall not be ordering anything from Bloonaway again and will be actively discouraging friends and family to avoid them.”

Helpful Report

Posted 4 years ago

Hello Lucy, Sorry to hear of the issue with your balloon order. We thrive from offering the best balloons possible and 98% of our customers love are service and products. I will be in contact with you shortly to offer the relevant service moving forward. Regards, Tilly

Posted 4 years ago

“Great service what you see is what you get. Both recipients were thrilled.”

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Posted 4 years ago

“We sent the balloon for a 90th lockdown birthday and it was perfect! They are still talking about how it floated out of the box and made them laugh! Thank you!”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Great prompt service, would recommend”

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Posted 4 years ago

“Excellent service. Good communication throughout and lovely balloons delivered on time! Couldn’t be happier.”

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Posted 4 years ago

“The balloon was delivered on the day I asked for”

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Posted 4 years ago

“Very happy with the balloons website easy delivered on the day thank you”

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Posted 4 years ago

“My dad lives in the Western Isles but BloonAway went the extra mile to get my order to him over the May bank holiday weekend. He loved the surprise balloons so thank you very much BloonAway 😊”

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Posted 4 years ago

“What a fun idea for a surprise gift. I ordered 3 balloons for my daughter’s birthday and although she’s 47 she loved them. It just added some sparkle and joy to her birthday during lockdown. Many thanks!”

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Posted 4 years ago

“A great service and good communication throughout the process! A lot of smiling faces as a result!”

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Posted 4 years ago

“The balloons were great and delivered on time Thank you”

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Posted 4 years ago

“Excellent product and service thankyou”

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Posted 4 years ago

“Every time I have purchased from her extremely happy with them”

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Posted 4 years ago

“Awesome present for my other half”

Bloonaway 5 star review on 18th June 2020

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Posted 4 years ago

“Couldn’t get what I wanted but alternative suggested was fine. Delivered on time in good condition”

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Posted 4 years ago

“Both recipients loved their balloons. Thank you very much. Will use again. Tilly very helpful sorting out my mistake. Efficient service.”

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Posted 4 years ago

“Excellent service !! Ballons délivrés on time and safely ! My little grandson loved them especially the giant royal blue 5 !! Would certainly recommend and use BloonAway again.”

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Posted 4 years ago

“Very good service. Website easy to navigate”

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Posted 4 years ago

Bloonaway is rated 4.8 based on 3,210 reviews