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Bloonaway Reviews

4.8 Rating 3,210 Reviews
94 %
of reviewers recommend Bloonaway
4.8
Based on 3,210 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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Phone:

07904832525

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Anonymous
Anonymous  // 01/01/2019
Undeniably pretty balloon, faultless service & delivery on time! Definitely recommend :)
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Posted 5 years ago
l originally spoke to a lady called Tilly who was very helpful in helping me with my enquiries regarding a table top balloon for my daughters baby reveal party l was reassured that l would receive the product l ordered , unfortunately l was sent the wrong balloons which l later found out was not Tilly’s fault. I did call and speak to a lovely gentleman called David who promptly ordered me the right item which l received the following morning. Thankyou David
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Posted 5 years ago
The website was easy to navigate; products were competitively priced; and the baloon was received very quickly despite my having opted not to pay for next day delivery. My uncle, who has broken his ankle, was thrilled with his balloon.
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Posted 5 years ago
Fab selection to choose from, so easy to order and super fast delivery! The delivery guy was worried there was nothing in the package as it was so light 😄 My Dad was very pleased with his birthday balloon (Happy Beer Day) and lots of people asked where I got it.
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Posted 5 years ago
The balloon that arrived was no better than one my daughter in law got from asda for 3.95. very disappointed
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Posted 5 years ago
I love the balloons that I requested each time for different occasions. My daughter's birthday was 13th she loved it and surprised her.
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Posted 5 years ago
My bouquet was lovely but unfortunately some deflated witching 32 hours.
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Posted 5 years ago
I ordered the balloons for a friend who is very ill hey arrive on time in perfect condition and with a smile from the delivery driver. They really made a difference. Thanks you
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Posted 5 years ago
Great value and service
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Posted 5 years ago
Excellent service and delivery!
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Posted 5 years ago
Apparently the package couldn’t be received by addressee on delivery so was taken to depot. When collected the balloons had deflated. So disappointing Also I had provided addressee’s contact number but she was not contacted. So poor experience I am afraid to say
Helpful Report
Posted 5 years ago
Hi Annabella, I'm sorry to hear about this. Your balloons were dispatched via Royal Mail 1st Class, as you selected the Free Delivery Option. A delivery was attempted on your preferred delivery date but since no-one was home a card was left and your parcel was taken to the Post Office for collection. The Free Delivery option is not tracked nor date-guaranteed (as you agreed to before completing your purchase). We recommend using the Tracked Guaranteed Delivery option (DPD) currently priced at £3.95 for balloons for birthdays and other special occasions. This would provide you with full tracking details and options of where the parcel can be left if no-one is home during the 1-hour delivery window. I can see that you collected the parcel 4 days later. Had you contacted us immediately upon receiving them and noticing they were not in perfect condition we would have offered a replacement (if relevant) or compensation. (see T&Cs). We didn't hear from you until you left this review several days later, by which time the balloons may have deflated naturally to some extent and therefore we are, unfortunately, not able to help you on this occasion. All the best, Tilly
Posted 5 years ago
Excellent service, easy ordering. Found just the product I wanted and the balloons were lovely when they were opened. Well packaged, clear instructions and great quality. Thank you!
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Posted 5 years ago
Brilliant balloons. Will defiantly use again Thank you
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Posted 5 years ago
Balloon was fantastic and so was the service. A*
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Posted 5 years ago
I was kept up to date on delivery and it was delivered as expected and the day requested
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Posted 5 years ago
Great service and product.
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Posted 5 years ago
Excellent service and fast delivery. Arrived on time and really pleased with my order
Bloonaway 5 star review on 6th February 2019
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Posted 5 years ago
Excellent service. Would definitely recommend Bloonaway.
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Posted 5 years ago
Excellent delivery service. Recipient was out so they delivered next door, recording the name of this person and a photo of the front door!
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Posted 5 years ago
Excellent quality and easy delivery with DPD!
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Posted 5 years ago
Bloonaway is rated 4.8 based on 3,210 reviews