Bloonaway Reviews

Name: Bloonaway
Rating: 4.76

4.8 Rating 3,210 Reviews

94 %

of reviewers recommend Bloonaway

4.8

Based on 3,210 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

07904832525

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Bloonaway 5 star review on 21st February 2022

243

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely delighted with the product and the excellent customer care throughout the process. I placed an order and day i wanted wasnt available, however when confirmation email came from Tilly, i asked if there was any chance for the day earlier, she sorted it out and kept me informed when it was on its way. Would deffo recommended and would use them again. My daughter was delighted with them. Thank you.”

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Posted 4 years ago

Hello! Thank you so much for your LOVELY words! Much appreciated :) Warm wishes, Tilly x

Posted 4 years ago

“I was very pleased with the excellent service I received and my sister loved her birthday present.”

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Posted 4 years ago

Hello Mr Croissant, Thank you so much for your lovely review! We are so happy your sister enjoyed the balloons and we would be more than happy to provide you with some fantastic balloons very soon :) Warm wishes, Tilly x

Posted 4 years ago

“I’ve ordered it to arrive for my husbands bday on 18th it arrived on 16th and my husband opened it 2 days prior his bday. If in the email from DPD it would say your Bloonaway parcel is on its way I would know and at least tried to re-schedule, as in the lockdown a lot of parcels arrive as that’s the only way to buy stuff!! I was very disappointed”

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Posted 4 years ago

Hello Daria, As a business, we have produced and dispatched your order as expected from us. Anything delivery related is completely the couriers responsibility. We dispatched your order on Friday the 15th (as we do with all Saturday/Monday deliveries) for it be delivered on Monday the 18th and your order was automatically selected for it to be processed as a £4.95 DPD Tracked delivery which would mean that you should have received it on that selected date of the 18th. Your order was not placed for a Saturday delivery which would mean that this is a DPD issue as you would usually have to pay extra to receive it on the weekend date. Once the balloons have been received by the courier, unfortunately we can no longer accept liability for the delivery of the parcel. If you have any questions regarding the delivery of your order, then you will need to forward this to DPD as it was requested for them deliver on the Monday. Our balloons are loved by 98% of our customers, beautifully packaged, tied to a ribbon, ornamental weight and inflated with helium. Regards, TIlly

Posted 4 years ago

“Beautiful Balloons, delivered bang on time. Friends just loved them!”

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Posted 4 years ago

“Fantastic 70th lockdown balloons for my Dad. Arrived on exact day, despite delays uk wide and then in perfect condition. Thanks, will defo use again.”

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Posted 4 years ago

“Fabulous service. Balloon arrived as stated and perfectly inflated.”

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Posted 4 years ago

“Good product and service”

Bloonaway 5 star review on 20th May 2020

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Posted 4 years ago

“Customer service is great and the ballons are good although quite expensive”

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Posted 4 years ago

“Amazing customer service and arrived on time for my daughters birthday. Perfectly packaged in the box.”

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Posted 4 years ago

Hello Laura, Thank so much for your wonderful feedback. It is very much appreciated =) Warm wishes, Tilly x

Posted 4 years ago

“Excellent service, quality product and on time delivery.”

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Posted 4 years ago

“Amazing gift and service. I would definitely recommend and use again.”

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Posted 4 years ago

Hello Sophie, Thank you so much for your wonderful review! It really is lovely and appreciated =) Warm wishes, Tilly x

Posted 4 years ago

“Thank you for making my son’s lockdown birthday special!”

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Posted 4 years ago

“The balloons were lovely and brought joy and excitement to the celebration! Thanks”

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Posted 4 years ago

Hello Jessica, We are so glad that the balloons brought joy and excitement! Thank you so much for your lovely feedback! Warm wishes, Tilly x

Posted 4 years ago

“Brilliant!!! xxx”

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Posted 4 years ago

“Easy to order, efficient service with a happy ‘birthday’ customer! Thank you.”

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Posted 4 years ago

“Balloons arrived when requested. My son thought they were a great surprise and also loved the jar of retro sweets!! Will definitely consider using you again. Very impressed all round!”

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Posted 4 years ago

“Recipient was happy and the service and delivery was flawless Thank you”

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Posted 4 years ago

“The large main balloon I originally ordered was out of stock when it came to preparing my order. However the team found me an alternative instead. My nieces absolutely loved these balloons and the 2 year old wouldn’t go to bed that night because she wouldn’t stop playing with them. Good service provided and I will definitely use in the future.”

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Posted 4 years ago

“Fantastic choice of balloons. Arrived exactly as requested and on time. My daughter was thrilled with it!”

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Posted 4 years ago

“Really nice balloons”

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Posted 4 years ago

Bloonaway is rated 4.8 based on 3,210 reviews