Bloonaway Reviews

Name: Bloonaway
Rating: 4.76

4.8 Rating 3,210 Reviews

94 %

of reviewers recommend Bloonaway

4.8

Based on 3,210 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

07904832525

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Bloonaway 5 star review on 21st February 2022

243

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great baloons - great delivery”

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Posted 6 years ago

“Balloons didn't arrive. Shouldn't offer Royal Mail as delivery option. My fault I suppose”

Bloonaway 2 star review on 8th October 2018

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Posted 6 years ago

Hi Katrina, I'm sorry to hear that the balloons were delivered later than you had hoped. We do point out before you complete your purchase and again on your order confirmation that if you select the Royal Mail free service, your parcel is dispatched one day prior to your preferred delivery date via First Class post. About 95% of the parcels get successfully delivered the next day but the rest can take up to 3 working days (as it did in this case). We always recommend selecting the DPD tracked option for a nominal fee when timing is important, such as for birthdays or special occasions. We offer our customer a free Royal Mail option for balloon gifts with non-essential timing, like get well, balloons for new babies etc. We send dozens of parcels out each day with this service and will continue to offer it to our customers with the same notifications of timing that must be agreed to before completing the order. (If you are able to get to the restaurant where the balloons were delivered on 06/10, they may still have the balloons there!) Kind regards, Tilly

Posted 6 years ago

“My Mom n Dad loved their 60th Wedding anniversary balloons. Thank you x”

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Posted 6 years ago

“Excellent!”

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Posted 6 years ago

“Balloons were not as described, cheap looking and not filled properly. They were sent as an apology bouquet but recipient was so disappointed with them, he actually ended the relationship when he saw them! Thanks Bloonaway”

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Posted 6 years ago

Hi Hannah, I'm sorry to hear that the balloons arrived in anything less than perfect condition. We truly care about the safe arrival of each and every balloon that leaves our warehouse and make every effort that it should reach the recipient intact...We use the best quality balloons, inflate with precision equipment, have a 'resting' period of several hours to detect micro faults, and package in strong double wall boxes for safe transit. Unfortunately, sometimes a tiny fault is not detectable until the air has escaped for over 12 hours or more, or the balloons get damaged in transit. In such cases, we have a policy to replace or refund your order (depending on the circumstances) if you contact us immediately and submit a photo of the balloons as they arrived. I wish you all the best. Tilly

Posted 6 years ago

“Professional service and quality items.”

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Posted 6 years ago

“Great service thank you!”

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Posted 6 years ago

“My daughter loved receiving her balloons. Thanks for the prompt delivery”

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Posted 6 years ago

“personal service and accurate product description. Will definitely use them again.”

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Posted 6 years ago

“Brilliant service”

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Posted 6 years ago

“I was looking for something out of the ordinary for my 50th birthday party so ordered a balloon sculpture. The balloons were delivered on time and I was very happy with the results.”

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Posted 6 years ago

“Tilly and the team are so helpful, getting us last minute orders over the phone and helping ensure smooth delivery. Beautiful balloons. Highly recommend!”

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Posted 6 years ago

“A delightful surprise for my granddaughter - she was bloonaway!!”

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Posted 6 years ago

“Good quality balloons, delivered on time and highly recommend”

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Posted 6 years ago

“Brilliant service. Delivered on time and recipient was truly overwhelmed with her gift. Makes a pleasant change instead of usual flowers. Will definitely be using this service again. Thank you”

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Posted 6 years ago

“Great service!”

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Posted 6 years ago

“Was very pleased to get my balloon on nxt day delivery as many places need 48 hours (maybe thats because of the writing being a sticker which would be my only fault ) The balloon other than that is perfect my daughter loves it - the confetti the love heart string! Xx And she recieved it on her birthday which was a nice surprise when she finished school x”

Bloonaway 4 star review on 29th September 2018

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Posted 6 years ago

“thank you so much !”

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Posted 6 years ago

“Great service, smooth and no issues and one happy receiver at the other end!”

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Posted 6 years ago

“Delivered on time and excellent product...really tasteful and festive. Would definitely choose again for a big occasion.”

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Posted 6 years ago

Bloonaway is rated 4.8 based on 3,210 reviews