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Bloonaway Reviews

4.8 Rating 3,210 Reviews
94 %
of reviewers recommend Bloonaway
4.8
Based on 3,210 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Bloonaway Reviews
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Phone:

07904832525

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Exceptional customer service with a smile!
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Posted 4 years ago
Great service ! My son loved his balloons
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Posted 4 years ago
Fantastic service, product and delivery. Will definitely be ordering from you again. Thank you.
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Posted 4 years ago
Great service as a first timer user and we use again the future.
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Posted 4 years ago
The balloons did not arrive for my Mum’s 100th birthday. Bitterly disappointed!
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Posted 4 years ago
Hello Aretia, We are very sorry to read your review. Delivery with Royal Mail is a free service and is not a guaranteed next day nor a tracked service. We do offer for a minimal charge a next day delivery which is a tracked service. We are sorry that your parcel arrived a day late. Kind regards Bloonaway Team
Posted 4 years ago
Tilly was fantastic, the balloon I wanted for my in-laws 50th wedding anniversary was out of stock. She emailed me the alternatives and went to extra lengths to make sure they got the perfect balloon bouquet. Thanks Tilly!
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Posted 4 years ago
Excellent service, quality balloons, display looks lovely.
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Posted 4 years ago
Balloon arrived 2 days early ruining a surprise for my granddaughter’s birthday. Despite emailing to enquire why this happened no one has had the courtesy to explain.
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Posted 4 years ago
Hello Gaile, Our couriers explained that in order to keep on top of all the deliveries during the current situation, they sometimes escalate Monday deliveries to a Saturday or Sunday. We cannot see an email from you regarding this issue so apologies for leaving you to feel we ignored you. Warm wishes Tilly
Posted 4 years ago
The website was easy to use, they delivered when they said, I would recommend bloonaway
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Posted 4 years ago
One of the balloons came a bit deflated
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Posted 4 years ago
Hello Patrik, We were disappointed to read your review and of course your balloon should not have arrived in this condition. Unfortunately, sometimes a tiny fault is not detectable until the air has escaped for over 12 hours or more or the balloon gets damaged in transit. We always advise our customers to check the balloons upon arrival to see if they are all in perfect condition and to contact us immediately so we can rectify the issue (see T&C's) We cannot see an email from you and so on this occasion we were unable to make this right. All the best Tilly
Posted 4 years ago
Made a little mess on my order, soon sorted by tilly, bless her. Granddaughter was so happy with her balloon. Arrived when said it would. Well done.
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Posted 4 years ago
Arrived on time and as described
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Posted 4 years ago
Quick delivery and looked great.
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Posted 4 years ago
Really good customer service updates and prompt delivery
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Posted 4 years ago
Massive thank you to Tilly and the team! We were sadly stuck in def Isolating and wanted to celebrate the birth of our new nephew. Tilly and the team went the extra mile to make sure we received the balloons the next day!!
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Posted 4 years ago
Was delivered on time and lasted well
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Posted 4 years ago
Balloons looked great but disappointingly one of them must’ve had a leak as it almost completely deflated after one day. The other one is still going strong however. Disappointing considering they were not cheap to it even really get a whole day out of both balloons
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Posted 4 years ago
We were disappointed to read your review and of course your balloon should not have deflated so quickly. We cannot see an email from you and so on this occasion we were unable to make this right. All the best Tilly
Posted 4 years ago
Fabulous service and great dinosaur balloon bundle!
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Posted 4 years ago
Brilliant. All went like clockwork. The recipient really enjoyed the balloons. Many thanks
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Posted 4 years ago
Absolutely fabulous balloons. Came well packed and on time. Just open the box and these wonderful helium filled balloons pop out all ready to go. The customer service is excellent too and I received great assistance before I placed my order online. I will definitely use this company again for ready filled balloons - just so practical and hassle free. Thank you for a great service and wonderful balloons for a 30th birthday bash.
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Posted 4 years ago
Bloonaway is rated 4.8 based on 3,210 reviews