Bloonaway Reviews

Name: Bloonaway
Rating: 4.76

4.8 Rating 3,210 Reviews

94 %

of reviewers recommend Bloonaway

4.8

Based on 3,210 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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07904832525

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Bloonaway 5 star review on 21st February 2022

243

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was so please I had ordered these balloons. How exciting when the great big box was delivered that the little girl next door is now using as a den. The balloons were great with a personal greeting and lasted for ages before deflating. The midget gems were an unexpected treat. Thank you Bloonaway. I will be back. Bronwen”

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Posted 4 years ago

“All delivered as promised and the recipient was over the moon. Massive balloon, great quality.”

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Posted 4 years ago

“Extremely happy with the customer care, quality of products and delivery process. I would definitely recommend and buy from Bloonaway again.”

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Posted 4 years ago

“Quick service”

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Posted 4 years ago

“Lovely quality product”

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Posted 4 years ago

“One balloon burst. Awful”

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Posted 4 years ago

Hello Neha, We were disappointed to read your review and of course your balloon should not have arrived in this condition. Unfortunately, sometimes a tiny fault is not detectable until the air has escaped for over 12 hours or more or the balloon gets damaged in transit. We always advise our customers to check the balloons upon arrival to see if they are all in perfect condition and to contact us immediately so we can rectify the issue (see T&C's) We cannot see an email from you and so on this occasion we were unable to make this right. All the best Tilly

Posted 4 years ago

“Perfect balloons! Everyone loved them :))”

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Posted 4 years ago

“The order stated balloons would be delivered by a certain date and they were not, most disappointing. By putting expected delivery date is very misleading. One of the balloons was deflated on arrival. I would not use you again.”

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Posted 4 years ago

Hello Yash, We were disappointed to read your review. I have checked your order and see that you chose the free Royal Mail delivery, unfortunately as this is a free service it is not guaranteed nor tracked as stated on our T&C's. For guaranteed service we recommend our next day service. I note one of your balloons was deflated and of course your balloon should not have arrived in this condition. Unfortunately, sometimes a tiny fault is not detectable until the air has escaped for over 12 hours or more or the balloon gets damaged in transit. We always advise our customers to check the balloons upon arrival to see if they are all in perfect condition and to contact us immediately so we can rectify the issue. I cannot see an email from you and so on this occasion we were unable to make this right. All the best Tilly

Posted 4 years ago

“Delighted with the quality of the balloons, and that they were delivered on time- perfect! Will use again.”

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Posted 4 years ago

“Very reasonably priced and very reliable.”

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Posted 4 years ago

“I requested delivery for Monday and it turned up on Saturday while I was in hospital with my son. Also few days in and the balloons are almost already deflated. Not impressed. Thank you. Will not order again... Catherine”

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Posted 4 years ago

Hello Catherine, We are sorry to read your review. Unfortunately our Monday deliveries are collected from us on a Friday evening and on the very odd occasion our couriers escalate deliveries to help them with backlog due to the current situations we are finding ourselves in and parcels get delivered earlier than expected. Foil balloons last up to a week and on some occasions a while longer. Kind regards Tilly

Posted 4 years ago

“For the price I thought i was ordering an airwalker - My mistake balloon was NOT described as airwalker Delivery was ok and writing on ballon was ok. £25 for large balloon plus delivery”

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Posted 4 years ago

Hello Jack, We are sorry to read your review. I have checked your order and you ordered a Jumbo Supershape Balloon. We do not sell airwalkers or advertised our jumbo balloons as airwalkers, so I am sorry that you feel you have been mislead in some way. Kind regards Tilly

Posted 4 years ago

“Excellent service and niece very surprised”

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Posted 4 years ago

“great product and service”

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Posted 4 years ago

“I have purchased ballons from Bloonaway before, always a good service. Tilly is very good and easy to communicate via email.”

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Posted 4 years ago

“Tilly was fantastic!”

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Posted 4 years ago

“My first time with Bloonaway, excellent contact and order delivered on time. The balloon was still inflated after 4 days. Friend was delighted!! I will definitely order again, think in November. Thank you”

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Posted 4 years ago

“My daughter in law loved it.. especially when it shot out of the box straight up to the ceiling.. unfortunately she cant eat the sweets as she is diabetic and recovering from Bariatric surgery. But never mind I am sure we can help her.”

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Posted 4 years ago

“One happy girlfriend. Balloon as described and lots of choice (she also liked the bagged sweeties as the weight). Fast delivery”

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Posted 4 years ago

“Excellent came on time and was beautiful”

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Posted 4 years ago

Bloonaway is rated 4.8 based on 3,210 reviews