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Bloonaway Reviews

4.8 Rating 3,210 Reviews
94 %
of reviewers recommend Bloonaway
4.8
Based on 3,210 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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Phone:

07904832525

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Absolutely brilliant great to deal with very easy to use will certainly be recommending to every e thanks again guys
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Posted 4 years ago
This is my second order with Bloonaway. This time I chose to have 2 out of 3 balloons with text along with a large balloon and am very pleased with the result. Ordering is easy and was kept up to date with delivery info. I would have been happier if I was able to select an earlier delivery date but unfortunately these are unique times and I appreciate that every effort will have been made to offer the best possible service. I will definitely continue to place my balloon orders with Bloonaway.
Bloonaway 5 star review on 18th May 2020
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Posted 4 years ago
Hello Joanne, Your kind words are really appreciated. Warm wishes, Tilly x
Posted 4 years ago
Thank you so much for delivering my niece her balloon on her 3rd birthday. I am not able to see her at the moment due to COVID19 and it was extremely hard on her actual birthday but you made her smile. Excellent service. Thank you
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Posted 4 years ago
Amazing balloons and delivered perfectly and on time would definitely recommend!!!
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Posted 4 years ago
My daughter was very pleased to get her balloon on her birthday. Thank you
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Posted 4 years ago
So in lockdown, needed a "6" balloon for my son. Saw it, chose it, got to check out..........next available date - 10 days after birthday. Exitted, without a balloon. Two days later - got a "personal" email from Tilly - asking if I needed a balloon, any problem she could help with as my purchase was incomplete. Tilly opened the delivery date for the day before the birthday. In lockdown. Balloon arrived in time. Thank you. Customer service at its best. Even in lockdown. Thank you.
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Posted 4 years ago
Hello Kate, We cannot thank you enough for your beautiful kind words. Warm wishes, Tilly x
Posted 4 years ago
Excellent service
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Posted 4 years ago
Anaazed at the delivery time
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Posted 4 years ago
Beautiful balloons of fabulous quality and excellent service from start to finish. Thank you!
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Posted 4 years ago
Your kind words are really appreciated Leanne! Warm wishes, Tilly x
Posted 4 years ago
Excellent service from Bloonaway. While they weren’t able to send the balloon we originally selected for my daughter’s 8th Birthday, I did get a phone call to apologise and a replacement was sent (one which was actually nicer than the one I’d ordered, but hadn’t been available as an option before) The balloon arrived in a plain white square box - which has now been decorated - and with a colour coordinated ribbon and circular weight that can be worn, by a child, like a bracelet. Almost a week on, it still looks brand new. I’ll definitely be in touch in July for my other daughter’s birthday 😊
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Posted 4 years ago
Hello Alison, Thank you so much for such a lovely review! We cannot wait to provide you with more balloons =) Warm wishes, Tilly x
Posted 4 years ago
The balloon itself was of good quality and the delivery was fast. Tilly was very helpful in answering the queries that I had.
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Posted 4 years ago
My daughter and son in law loved the balloons and sweets. They arrived on time. Well done Bloonaway
Bloonaway 5 star review on 17th May 2020
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Posted 4 years ago
Hello Pamela, The image of the balloons you ordered look lovely and thank you so much for your very kind feedback, it is really appreciated. Warm wishes, Tilly x
Posted 4 years ago
Excellent service and the balloons were amazing thank you x
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Posted 4 years ago
Thank you so much. My friend loved the balloons and it was delivered exactly when it was supposed to, with such helpful back-up service. Would highly recommend. Another friend was also impressed, so much so that the following day she ordered a balloon for a present as well! Will certainly use again.
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Posted 4 years ago
Hello April, Thank you so much for your kind words and the feedback is really appreciated. Take care. Warm wishes, Tilly x
Posted 4 years ago
It arrived at the right time. She loves it Thank you.
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Posted 4 years ago
Fantastic- delivered short notice to my son as a surprise for his birthday. I was in last minute panic on a Sundaynight- delivered on Tuesday guaranteed no fudging delivery time slot. No giveaway on outside of box- well done. He didn’t guess and he and his young family were delighted as the balloons floated out of the box! Excellent experience. If price was a little lower it would help, but seriously delighted with what you did for me in lockdown. Hope to get to see him n person eventually.
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Posted 4 years ago
Hello Valerie, Your review and feedback is lovely and we appreciate your kind words, as here at BloonAway we go the extra mile to ensure we provide an excellent experience. Take care! Warm wishes, Tilly x
Posted 4 years ago
There should be a rating of ‘Outstanding’ as that it was Bloonaway deserves! I can’t emphasise enough how amazing this company is. Such professional, fast, caring and efficient service. Customer Service is absolutely incredible even during these unprecedented times of COVID-19, they go above and beyond to deliver the highest quality products in the required time frame. It’s the 2nd time I’ve placed an order now with Bloonaway and both experiences have been faultless. The balloons are so impressive and the passion and care that goes into the product truly shows from the beautiful detail, presentation and packaging. I will never even think to order balloons from anywhere else and highly recommend Bloonaway. Thank you to all the brilliant team at Bloonaway in particular Tilly! :)
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Posted 4 years ago
Hello Evroula, I just want to start by thanking you ever so much for your lovely lovely review! Your kind words are so touching and I will certainly be letting the team know of your wonderful feedback. Customer Care is the one of the most important aspects to BloonAway as well as providing beautiful balloons. Our key priority is to provide 'Positivity' and we are so glad we were able to do this for you. Take care and we look forward to providing you with some beautifully handcrafted balloons soon! Best wishes, Tilly
Posted 4 years ago
Fantastic
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Posted 4 years ago
Great service and a lovely balloon bouquet. Thanks for helping make my mum’s 70th birthday (despite the lockdown!)
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Posted 4 years ago
Thank you so much Laura for your wonderful and kind words! We are so glad we could provide balloons for your Mum's 70th! Warm wishes, Tilly
Posted 4 years ago
Fantastic service, delivery on time and product is high quality and perfect. It really made the day special. Thank you. D
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Posted 4 years ago
Bloonaway is rated 4.8 based on 3,210 reviews