“On 18 Aug 2015, at 11:38, Chris Tomala wrote:
Dear Kim
It was a real pleasure doing business with you recently. The jackets are great.
Irrespective of product quality and pricing (both excellent, by the way), and in spite of having made a career of advising companies on marketing and strategy, it is many many years since I have witnessed and experienced such a high level of service-mindedness and professionalism. Brilliant. You are an example to others.
Best regards
Chris”
“Fabulous quality leather. We. bought the Mia ladies leather jacket. Delivered day after order by UPS. The jacket was £5 less than Amazon and no postage charge. Couldn't be happier. Customer service provided by Kim was extremely good.
Jean Cosier”
“The quality of this COLM jacket is absolutely superb, perfect fit and excellent value for money.
Also couldn't believe my eyes when I saw the UPS guy with my parcel less than 24 hrs after placing my order. Can't wait to go out in it now.
Well done Kim & UPS.
Steve Collings ( Mid Wales).”
“Great value! Products in superior, soft leather. Sizing accurate for particular garments purchased. Exemplary customer services - friendly, helpful and informative. In this instance, Kim contacted me to double-check an order, for which I am most grateful.
Would definitely recommend this company to friends. 10/10”
“My first buy of a Blue Moon leather jacket. This jacket deserves a higher rating than just Very Good, the leather is very soft, the fit is superb, the quality of stitching is first class and the way the jacket was delivered was also excellent as it was very secure and the packaging was designed to protect the jacket 100%. There are many on line companies offering various leathers but after viewing many of them I am pleased and impressed that I bought from Blue Moon. Could not be happier with this purchase and no I do not work for Blue Moon Leather.”
“Delighted with jacket which was good quality, luxuriously soft and fitted really well. Excellent customer service when communicating by email - will definitely recommend to friends.”
“At first I was a bit hesitant to buy a leather jacket online without seeing it (except on the website) and without trying it on. However I telephoned and the person I spoke to, Kim, was very reassuring and we discussed the jacket I wanted and what size I was likely to require and I was very confident in making a purchase.
The jacket arrived the next day but unfortunately it was too small. I discussed it with Kim and he agreed to send me a replacement, two sizes larger, even before I had returned the first jacket. The new jacket represents superb value and is of excellent quality. I will certainly make further purchases in due course and have no hesitation in recommending Blue Moon Leathers to my friends.
To summarise it was a pleasure to do business with Blue Moon Leathers!”
“Fantastic service from Kim at Blue Moon and I'm delighted with my new Scott jacket, very stylish and superbly comfortable.
I'm sure I'll be back for another jacket from him in the future.”
“The service from Blue Moon Leathers was excellent. The style of jacket I ordered was not quite what I wanted. When I spoke to Kim over the phone and explained what I was looking for he was able to pick the exact Jacket style form his stock and send it to me and he was very happy to take the other Jacket back with no fuss. I highly recommend Blue Moon Leathers.
Neal”
“Totally blown away by the customer service. Nothing is too much trouble. Blue Moon really have been a pleasure to do business with. Orders are dispatched promptly, queries are answered pretty much immediately and courteously. A real breath of fresh air. Thank you and well done!!!!!”
“My Noah jacket has proved to be an excellent choice. The fit, the cut of the jacket, the tailoring, the finish (outside and in) are all very impressive. Plus the great smell of leather! Overall, I am extremely pleased with my purchase. Will definitely visit this site again should I have need of another leather garment. Highly recommended.”
“To Kim Webb,
ie, Blue Moon Leathers.
Received the Leather Blazer today, delivered as promised, Your personal help getting the correct size, and the high quality of the leather, is all down to you, this sort of service is virtually vanised now-days, Thank you for your excellent advice given prior to purchase.
Best Regards, John Hickinbottom. 06-02-2015”
“Great service from Kim on the phone followed up by the delivery of my new leather coat. Quality item, fits well and is smart and so warm in this weather.
Over ther moon with Blue Moon !! Would strongly recommend them. Bernie.”
“Excellent and prompt service with a friendly and helpful touch.I am delighted with the jacket I purchased and can whole heartedly recommend Blue Moon.
T.Raymond.”
“My new jacket arrived in double quick time.
I am delighted with it, the soft leather fits me like a glove and my wife loves me in it.
Before purchasing I rang Blue Moon for advice on the size and found them professional and friendly.
I would definitely recommend Blue Moon to anyone wanting a quality leather jacket”
“THE JACKET OF MY DREAMS!!
Soft, beautiful leather, nice fit, arrived ahead of schedule
Fits really well and feels like a piece of luxury. I love wearing it and would not swap it for any other jacket!
The jacket of my dreams!! Soft beautiful sheepskin and fits me perfectly.”
