Bluespot Furniture Reviews

Name: Bluespot Furniture
Address: Bluespot Furniture Ltd, Unit 500 Bretton Park Way, Dewsbury
Rating: 4.35

4.4 Rating 937 Reviews

83 %

of reviewers recommend Bluespot Furniture

4.4

Based on 937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

0800 804 4760

Email:

marketing@bluespotfurniture.co.uk

Location:

Bluespot Furniture Ltd, Unit 500 Bretton Park Way
Dewsbury
WF12 9BS

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Bluespot Furniture 5 star review on 1st April 2021

Anonymous

Anonymous // 01/01/2019

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“KOMO has an easy to use website and their communication is prompt and efficient. Our desks were dispatched quickly with up to date notifications. We are very happy with the service.”

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Posted 5 years ago

Thanks for taking the time to leave a review. We're very happy to hear that you're so pleased with our service and products.

Posted 5 years ago

“Desks were just as described. We were very happy with the products.”

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Posted 5 years ago

“Fitted in well with office furniture and quick delivery”

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Posted 5 years ago

Hi Ann, Thank you for taking the time to leave a review. We're glad you were satisfied with your furniture and the delivery service. If there is anything we can do to help push ourselves to a 5-star review next time, please let us know.

Posted 5 years ago

“Really helpful company and top quality products. I was expecting bog standard flat pack stuff, but this is really well made stuff. Much better than the normal stuff you see in ikea or other similar stores. This looks like it'll last for years.”

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Posted 5 years ago

Hi Tom, Thanks for the great review. We're really pleased to hear that you appreciate the quality of our furniture.

Posted 5 years ago

“Communication, service and delivery very good. Office desks supplied were as described and good value. Would use again.”

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Posted 5 years ago

Hi Richard, Thank you for such a great review. We're delighted to hear that you were so pleased with your order.

Posted 5 years ago

“High quality products at a reasonable price. Had no problems with ordering or delivery and they even gave me a discount code after I spoke to someone on their webchay before placing my order.”

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Posted 5 years ago

Hi Alan, Thanks for the great review. We're happy to hear that you are so pleased with your experience of Kit Out My Office.

Posted 5 years ago

“I was looking for a rather hard to find Office Desk with odd dimensions. Found it here at Kit Out My Office ..... Who efficiently executed the order that arrived very fast ..... It turned out to be a great piece of furniture and thoroughly loving it !!”

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Posted 5 years ago

Thanks for the great review, Brian. We're very pleased to hear that you're so happy with your desk.

Posted 5 years ago

“Products are well built and good value. Customer service was great and the installation guy was friendly. I shopped around for ages before deciding on these guys, and I'm glad I went with them.”

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Posted 5 years ago

Thanks for the great review. We're very pleased to hear that we have provided a service that you are so happy with.

Posted 5 years ago

“Top quality products, delivered quickly. Happy with the colour choices and prices. Excellent quality furniture, especially for the price! A+”

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Posted 5 years ago

Thanks for the great review, Peter. We're happy to hear that you are so pleased with your furniture.

Posted 5 years ago

“The delivery driver was disgusting!! Wouldn’t help me at all and it was only 2 under desk draws but they were heavy for a 5ft 2in female. Would Not even take back the pallet yet the first one did. The last one said. That’s why it’s cheap stuff!!! In front of other companies in the same services offices. At least they know never to use this carrier.”

Helpful Report

Posted 5 years ago

Hi Julie, We're very sorry to hear you were unhappy with the courier on this occasion. We will, be discussing the attitude of the delivery driver with our courier, as it seems he behaved in an unprofessional manner, which is not something we would expect from someone representing our company. With regards to the delivery itself, unfortunately, as per our delivery terms (https://www.kitoutmyoffice.com/pages/free-delivery-office-furniture), our delivery is kerb-side only and the responsibility for the disposal of the pallet lies with the customer. This is standard practice with pallet deliveries and is unfortunately not something that we can change. The reason that we use pallets for deliveries, is to minimise the risk of damage to furniture in transit, ensuring that you receive a high-quality product in perfect condition. We are very disappointed that you have decided to rate us so low based solely on the courier, seemingly not taking into account the quality of the product or the customer service that you received. If there is anything we can do to resolve this, please get in touch and we will do our best to help. Thank you.

Posted 5 years ago

“Ordering straightforward, delivery on time (next day )”

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Posted 5 years ago

“I added the items to the basket and then shopped around for ages... best value I could find after spending a day checking out every office supplier on first few pages of google. Anyway ordered dubious it would be any good... turns up in many flat packs... worryingly I unpack it all... turns out... 8 screws and you're done... bosh... a perfectly sturdy, well made, quick and easy to assemble, industry standard desk. Best value for the price by comparisons to stuff 25-30% more expensive at best. Quick and free delivery too.”

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Posted 5 years ago

“Excellent customer service and speedy delivery”

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Posted 5 years ago

“Very user friendly website, great range of products and excellent delivery service. Top rated.”

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Posted 6 years ago

“Bought 2 desks. Delivered strapped to a forklift pallet. No effort by the driver to move this any further than the pavement, and he refused to take the pallet away when asked. It's cheaper to leave it with you, so that's what I'm doing, he said. If they don't want the pallet back then they should not deliver on one. I contacted the company, and they were rather disinterested, and so it still sits on the pavement. I won't use them again, and you do so at your own risk. There are clearly more helpful outfits around.”

Helpful Report

Posted 6 years ago

We are very sorry to hear that you were not satisfied with the delivery of your items. Unfortunately, as is standard in the furniture industry when dealing with large items, our delivery terms (https://www.kitoutmyoffice.com/pages/free-delivery-office-furniture) clearly state that we offer a kerbside delivery and that the disposal of all packaging, including any pallets, is the responsibility of the customer. While we appreciate that the delivery of a pallet may not be convenient for all customers, it is the safest and most cost-effective way to deliver large items. In recognition of this, we do offer a premium delivery and installation service for customers who wish to avoid this situation, but with the delivery option you selected, the delivery service was as described. With regards to your comments relating to the disinterest of our team to your enquiry, you will be well aware that this is not true. We contacted you in order to offer a resolution to your issue, but you were, unfortunately, unwilling to accept the solution that we were able to offer. if you would like to discuss this further, please feel free to get in touch and our customer service team will be happy to help.

Posted 6 years ago

“Delivered as promised”

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Posted 6 years ago

Thanks Paul, We're very happy to hear you are pleased with your order. If there is anything we can do to help push your experience from a 4-star one to a 5-star one in future, please let us know.

Posted 6 years ago

“2nd time I have purchased from them. Always receive on time and happy with purchases”

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Posted 6 years ago

Thanks for your great review. We're happy to hear you are pleased with your order.

Posted 6 years ago

“Desk arrived poorly packaged and therefore badly damaged. New replacement desk exactly the same. Requested full refund - would not recommend.”

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Posted 6 years ago

Hi Nick, We're very sorry about the issues you have had with your order. While we strive to ensure all of our products arrive in perfect condition, we are sometimes let down by our couriers. Unfortunately, in this instance, we were let down twice as the courier mishandled your product, resulting in damage to the desk. We have launched an investigation with the courier in this case, as this standard is not representative of the service we usually deliver. Thank you for your review.

Posted 6 years ago

“Delivered exactly what I ordered and the quality was very good.”

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Posted 6 years ago

Thanks for the review, Jonathan. We're very pleased to hear that you are happy with the quality of your products. If there is anything we could have done better to improve from a 4-star experience to a 5 star one, we'd be grateful to hear from you.

Posted 6 years ago

“Good service”

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Posted 6 years ago

Hi Gary, Thanks for the great review. We're glad to hear you were happy with the service we provided.

Posted 6 years ago

Bluespot Furniture is rated 4.4 based on 937 reviews