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Bluespot Furniture Reviews

4.4 Rating 937 Reviews
83 %
of reviewers recommend Bluespot Furniture
4.4
Based on 937 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 82%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Bluespot Furniture Reviews
Visit Website

Phone:

0800 804 4760

Email:

marketing@bluespotfurniture.co.uk

Location:

Bluespot Furniture Ltd, Unit 500 Bretton Park Way
Dewsbury
WF12 9BS

Write Your review

Bluespot Furniture 5 star review on 1st April 2021
Dominic Winder
Bluespot Furniture 5 star review on 1st March 2021
Julia Cleverley
Bluespot Furniture 5 star review on 6th February 2021
Tania Green
Bluespot Furniture 5 star review on 15th January 2021
Michael Gallagher
Bluespot Furniture 5 star review on 6th November 2020
Nazneen Anwar
Bluespot Furniture 5 star review on 31st July 2020
John D
Bluespot Furniture 5 star review on 24th July 2020
Philip Davies
36
Anonymous
Anonymous  // 01/01/2019
Very good quality and delivery
Helpful Report
Posted 4 years ago
Hi Ronald, thanks for taking the time to leave a review. It's fab that you are happy with the quality of your desk. Please get in touch if you have any questions at all.
Posted 4 years ago
I ordered a desk from BlueSpot, because they looked sturdy and very professional. I ordered a desk from Amazon before, and sadly that was as wobbly as jelly. The desks on their website look very smart, and nice. So I ordered a desk. I love the desk. Nice and sturdy, strong. And quite big. A proper desk. The reason I give it 4 out of 5 stars, is the delivery. At first I got 3 out of 4 parcels. Called them up, they said it was going to be delivered soon. When it was delivered, it was damaged at all four corners. Called again, was told a new desk was going to be delivered in a few days, that didn't happen, so I had to phone again. The new desk had no issues, but the total time from 'promised' delivery to having the desk set up was 3 weeks. The customer service was polite most of the times, but delivery problems should be a priority for BlueSpot. I am not the only one complaining about it, and it's been an issue for quite a while now, even prior to COVID-19. Ah well, I've got my desk. that's all that matters.
Helpful Report
Posted 4 years ago
Hi Martin, thanks for your review. We're really glad that you're happy with your desk and that it suits your needs better than your previous purchase. We're very sorry about the issues you experienced with the delivery of your order. Unfortunately, our courier has been experiencing staff shortages and depot closures due to the coronavirus, which has delayed some orders and added some extra challenges to our processes. We're happy your order got to you in the end and that the desk met your expectations, but we apologise for any inconvenience the delays caused.
Posted 4 years ago
Very pleased with my desk. Exactly as described. Thank you
Helpful Report
Posted 4 years ago
Hi Linda, thanks very much for your great review. It's fab to see that you're happy with your desk. If you have any questions or issues with your desk, please get in touch to let us know.
Posted 4 years ago
Easy to order and item was delivered promptly and on the specified day. Desk was as described online and good quality.
Helpful Report
Posted 4 years ago
Hi Leigh, thanks so much for taking the time to leave a review. We're really glad that you found the ordering process easy and that we were able to get your order delivered to you as expected. Please let us know if you need any help with anything.
Posted 4 years ago
Excellent quality desk, great price and delivered next day. Fantastic service!
Helpful Report
Posted 4 years ago
Hi Ian, thanks very much for your review. It's great that you are happy with your desk and the service you received! We're glad we could get your order to you nice and quickly, Please get in touch if you have any questions or need help with anything.
Posted 4 years ago
Excellent product, speed of delivery and customer service through Vanessa has been excellent. Highly recommend these guys
Helpful Report
Posted 4 years ago
Hi Helen, thanks so much for taking the time to leave us a review. We're really glad that you've had a great experience and that your order suits your needs and was delivered quickly. It's also brilliant to hear that you are happy with the customer service you have received - we'll be sure to pass this onto Vanessa. Please let us know if you need any further help.
Posted 4 years ago
Quality of product was good, all arrived without damage. However no email to verify purchase or when product was arriving.
Helpful Report
Posted 4 years ago
Hi Aiden, thanks so much for your review. It's great to see that you are happy with the quality of your order and that it was delivered with no damage. We're sorry you didn't get your confirmation or dispatch notification emails though. These emails are automated on our system so should have been sent out to you. They can sometimes get caught in spam filters and in a small number of cases, they may not be delivered if there is an error in the provided email address.
Posted 4 years ago
Fair price and delivered ahead of schedule. Great job by Bluespot, would not hesitate to recommend them.
Bluespot Furniture 5 star review on 1st June 2020
Helpful Report
Posted 4 years ago
Hi John, thank so much for your review - your desk setup looks great! We're glad we could get your order to you nice and quickly and that you are happy with your desk. If you have any questions or issues at all, our customer service team is always happy to help so please get in touch.
Posted 4 years ago
I received a confirmation of my order and details of when it would arrive. It arrived on the day it said it would however the courier company were not very informative, and their tracking system didn't work, perhaps this was because of Covid 19
Helpful Report
Posted 4 years ago
Hi Ruth, thanks very much for your great review. We're glad we were able to get your order to you on time and hope that it suits your needs. We're not sure why the courier's tracking system didn't work for you and we're sorry you were not able to track your order. We do know that they have had issues with staff shortages due to the coronavirus, so this may be linked. If you need any help with your order at all, please get in touch.
Posted 4 years ago
Excellent desk very happy with it would buy from bluespot again.
Helpful Report
Posted 4 years ago
Hi Andrew, thanks so much for your review. It's brilliant to hear that you're very happy with your desk, we hope it suits your needs. Please let us know if you need any help with your purchase in the future.
Posted 4 years ago
Great service, answered phone quickly and dealt with my request to change my order efficiently and quickly
Helpful Report
Posted 4 years ago
Hi Susan, thanks a lot for taking the time to leave us a review. We're glad that we could help you change your order and that you are happy with the customer service you received. If you need anything else, please let us know.
Posted 4 years ago
Couldn’t be happier with the desk I purchased, a good price for the quality, very sturdy and very easy to assemble, the woman I spoke to was friendly and helpful, the delivery came quick, I will happily use them again if I ever need another, perfect desk for my gaming setup
Bluespot Furniture 5 star review on 31st May 2020
Helpful Report
Posted 4 years ago
Hi Kyle, thanks very much for your review. Your gaming setup looks great! We're really glad that you are happy with your desk and found it nice and easy to assemble. It's also great to hear that you had a good experience with our customer service team, we'll make sure to pass your great feedback on. Please do get in touch if you have any questions or need any help in the future with your desk.
Posted 4 years ago
lovely delivery driver very helpful
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Posted 4 years ago
Hi Victoria, thanks so much for leaving a review. We're really glad you were happy with the service you received and that our courier was helpful when delivering your order. We hope that your Carbon desk suits your needs and that you are happy with it. If you have any questions or need any help at all, please let us know.
Posted 4 years ago
Quality product.
Helpful Report
Posted 4 years ago
Hi, thanks for taking the time to leave a review. We're really glad that you are happy with your order. Please let us know if you have any questions or need any help with your purchase.
Posted 4 years ago
I’m still waiting on the back part of my desk it hasn’t been delivered
Helpful Report
Posted 4 years ago
Hi Thai, we're sorry that part of your desk was not delivered with the rest of it. Unfortunately, our couriers have experienced some issues due to staff shortages and depot closures due to the coronavirus. This has meant that some orders have been split up after they have left us, so they are being delivered on different days. In the small number of cases where this has happened, the missing item is usually delivered the next working day. We understand how frustrating this delay can be and are very sorry for any inconvenience this has caused. If you would like us to track the missing item and ensure it is on its way to you, please give our customer service team a call on 0800 804 4760 and they will be happy to help.
Posted 4 years ago
Quick delivery considering the current situation with Coronavirus. Very sturdy and well made piece of furniture, easy to assemble (my partner put it together in less than half hour) would definitely recommend bluespot to friends and family :-)
Helpful Report
Posted 4 years ago
Hi Kelly, thanks so much for your great review. It's fantastic to see that you are happy with your desk and that we were able to get it to you quickly. We're glad you had no problem with the assembly and that it is ideal for your needs. If you need any help or have any questions, please get in touch and we'll be happy to help.
Posted 4 years ago
Item bought: Home Work Cantilever Desk with Single Drawer Poor quality. Draw doesn't sit well and ready to fall. Came chipped
Helpful Report
Posted 4 years ago
Hi, we're really sorry that you aren't happy with your Home Work desk. We're keen to get your issues sorted out for you, so please contact our customer service team on 0800 804 4760 and they will take you through what options are available to rectify the issues you've detailed.
Posted 4 years ago
Very good quality for a very good price. Quick delivery for free and excellent support.
Helpful Report
Posted 4 years ago
Hi Marcel, thanks so much for your review. It's fab to hear that you are happy with your order and with the customer service you received. We're really glad that you're satisfied with the quality and price of your desk. Our customer service team is always on-hand to help, so if you have any questions about your desk or any issues arise, please get in touch.
Posted 4 years ago
Good product and prompt delivery
Helpful Report
Posted 4 years ago
Hi Reuben, thanks for taking the time to leave a review. We're really happy that you are satisfied with your order and that it arrived quickly. Please let us know if you have any questions or need any help with your desk.
Posted 4 years ago
Compact and sturdy desk, ideal for my needs. Very happy with this purchase.
Helpful Report
Posted 4 years ago
Hi, thanks so much for your review. We're really glad you're happy with your purchase and that your new desk suits your needs. If you have any problems or questions, please get in touch.
Posted 4 years ago
Bluespot Furniture is rated 4.4 based on 937 reviews