Bluespot Furniture Reviews

Name: Bluespot Furniture
Address: Bluespot Furniture Ltd, Unit 500 Bretton Park Way, Dewsbury
Rating: 4.35

4.4 Rating 937 Reviews

83 %

of reviewers recommend Bluespot Furniture

4.4

Based on 937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

0800 804 4760

Email:

marketing@bluespotfurniture.co.uk

Location:

Bluespot Furniture Ltd, Unit 500 Bretton Park Way
Dewsbury
WF12 9BS

Write Your review

Tell us how Bluespot Furniture made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Bluespot Furniture 5 star review on 1st April 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good Prices. Quick delivery in less than 24 hrs. Quick professional response to queries during order process.”

Helpful Report

Posted 4 years ago

Hi Terry, thanks so much for your great review! We're really glad that we were able to get your order to you quickly. It's also great to hear that you were happy with the ordering process. If you have any queries or need any help, please get in touch.

Posted 4 years ago

“The furniture had very little instruction on how to assemble, and was slightly scratched upon delivery. Otherwise it is a decent quality product for it's price”

Helpful Report

Posted 4 years ago

Hi Antonio, thanks for your review. We're really sorry to hear that your order arrived scratched. If you could email our customer service team at help@bluespotfurniture.co.uk, they'll happily see what can be done. We're also sorry about the lack of instruction and hope you managed to assemble your order. If you still need assistance, our customer service team can also help with that and we do have the majority of our assembling instructions available on the website https://www.bluespotfurniture.com/resources/help/aftercare/furniture-assembly-instructions/. Let us know if you need any other help at all.

Posted 4 years ago

“Great customer service Great quality product The value is also very high Keeping cost low for everyone by providing a free next day delivery is great, however, providing extra options if the customer so wishes would make the whole experience of engaging with this company complete. Allow the customer to have an option for tracking the delivery with extra charges. This allows for customer to feel secure about the delivery as they’ll be able to know any further info regarding the delivery, reducing the chance to miss the delivery- which happened to me. Apart from that, all round a great purchase!”

Helpful Report

Posted 4 years ago

Thanks so much for your helpful review, it's great to hear that you were happy with your order and our customer service. We're always looking for ways to make the ordering and delivery process as easy as possible for our customers so your feedback is great and we'll be sure to look into the options available through the delivery services we work with. Please let us know if you need any further help at all.

Posted 4 years ago

“Great customer by Steve who instantly replied to my online message and Vanessa who helped me over the phone contacting the courier, the courier delivered my order to god knows where and after contacting bluespot they were able to dispatch another order and get it delivered the next working day, the desk i bought is of great quality and really sturdy and probably the easiest assemble i've seen, literally A 5 minute build, buzzing!”

Helpful Report

Posted 4 years ago

Hi Flavio, thanks so much for your great review! It's great to hear that you had a good experience and that Steve and Vanessa were able to help get everything sorted quickly with your order. We're also really glad you're happy with your desk - please feel free to get in touch if you need anything else.

Posted 4 years ago

“Prompt delivery and decent quality desk. Well done”

Helpful Report

Posted 4 years ago

Thanks so much for your review! We're glad you're happy the desk and delivery time. Let us know if you need help with anything at all.

Posted 4 years ago

“Furniture seems to be of reasonable quality however although it was one desk, there were three packages that arrived over 2 consecutive days. There were also screws and caps missing so I now have to wait further to have them sent separately in the post so still not able to use. Their customer services staff were, however, helpful when dealing with these issues hence the score of 2 stars.”

Helpful Report

Posted 4 years ago

Hi Claire, we're really sorry to hear that you didn't have the best experience and that your delivery was not as expected. We're also incredibly sorry that you were missing items and now have to wait to use your purchase. Hopefully, once you have received the replacements you will be happy with your item but do let us know if there is anything else we can do to help.

Posted 4 years ago

“Very quick delivery time despite the Covid-19 Lockdown. Quality product too”

Helpful Report

Posted 4 years ago

Thanks so much for the great review - we're really glad you were happy with your product and delivery time. Please let us know if you need any help with anything.

Posted 4 years ago

“Product was as expected and delivery was prompt with good tracking information.”

Helpful Report

Posted 4 years ago

Hi, thanks for your great review! We're glad you are happy with your order and its delivery. If you have any questions or issues, please get in touch.

Posted 4 years ago

“Top-quality desk, easy to assemble, delivered on time, very satisfied with your service.”

Helpful Report

Posted 4 years ago

Hi John, thanks for your brilliant review - we're really glad you had a good experience and are happy with your order. If you need any help at all, please let us know!

Posted 4 years ago

“Awesome!!!”

Helpful Report

Posted 4 years ago

Hi Jose, we're really glad you're happy with your order! Thanks so much for your review. Do give us a shout if you need any help with your product in the future

Posted 4 years ago

“Good desk”

Helpful Report

Posted 4 years ago

Hi Yasser, thanks for the great review - we're really glad you're happy with your desk! Let us know if you need help with anything.

Posted 4 years ago

“It was delivered very quickly and was easy to put together. I fortunately there are quite a few scratches on the cupboard and an actual dent on one of the corners. I think these have resulted from poor delivery.”

Helpful Report

Posted 4 years ago

Hi Donna, We're glad your order arrived quickly but are sorry to hear that it arrived damaged. If you could contact our customer service team via email at help@bluespotfurniture.co.uk with the details, they'll look at how we can resolve the issues with your product.

Posted 4 years ago

“Quality product, great value for money, excellent service/delivery. Customer service line excellent.”

Helpful Report

Posted 4 years ago

Thanks so much for your great review - we're glad you're happy with your order and had a positive experience. If you need anything else, don't hesitate to get in touch!

Posted 4 years ago

“In a time of crisis, they have been amazing and very reliable! Order was flawless, delivery on next working day with no issues!”

Helpful Report

Posted 4 years ago

Hi Marco, thanks so much for your fantastic review - we're really glad you're happy with your order and that our service matched your expectations. Do get in touch if you need help with anything.

Posted 4 years ago

“easy to make and good and solid quite reasonably priced”

Helpful Report

Posted 4 years ago

We're so glad you are happy with your order and that you found it easy to assemble. Please let us know if you need help with anything in the future.

Posted 4 years ago

“Order came within 2 days, very easy to put together and my daughter loves it. Looks sturdy and solid; perfect for small spaces. Very pleased”

Helpful Report

Posted 4 years ago

We're really glad that you're happy with your order and that your daughter loves it! Let us know if there's anything else we can help with

Posted 4 years ago

“Speedy delivery, well packaged, easy assembly, quality item, great value for money, very happy, thanks! :)”

Bluespot Furniture 5 star review on 30th March 2020

Helpful Report

Posted 4 years ago

Hi Jay, thanks so much for your great feedback! We're really glad you're happy with your order. Let us know if we can do anything else

Posted 4 years ago

“Very simple installaton Yes there was little bit of fixing together but took 15 mins max. Quality materials, lovely black smooth desk top. After much searching the internet this was the best price I could find. The only downside was the all day waiting for delivery and no tracking number.”

Helpful Report

Posted 4 years ago

“Amzaing experience. I am really satisfy with the product.”

Helpful Report

Posted 4 years ago

“As expected really. No problems at all.”

Helpful Report

Posted 4 years ago

Bluespot Furniture is rated 4.4 based on 937 reviews