Bluespot Furniture Reviews

Name: Bluespot Furniture
Address: Bluespot Furniture Ltd, Unit 500 Bretton Park Way, Dewsbury
Rating: 4.35

4.4 Rating 937 Reviews

83 %

of reviewers recommend Bluespot Furniture

4.4

Based on 937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

0800 804 4760

Email:

marketing@bluespotfurniture.co.uk

Location:

Bluespot Furniture Ltd, Unit 500 Bretton Park Way
Dewsbury
WF12 9BS

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely people, the desk arrived in perfect condition & was easy to assemble (myself & my son). The kindly lady dispatched the desk via 'next day' to ensure it arrived before Christmas - without charging me for the extra service. Highly recommended.”

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Posted 3 years ago

“Clear and professional communication. Reasonably fast delivery. Overall very good.”

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Posted 3 years ago

“Product was Damaged on arrival but customer services quickly sent replacement parts. Happy with the service received. Value for money item and just the job for what I needed in the home office.”

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Posted 3 years ago

“I am generally very happy with the desk. Its assembly was quite straightforward, although the instructions were either incomplete or some parts missing because I had to use some common sense to complete the build, the instructions did not tell me every step I loved the ingenious door hinge design, I’ve not seen this tool-free design before and it was very easy to fit the door using them! The desk was delivered in 5 packs. Every one was damaged and/or open but luckily no obvious transport damage to the furniture or parts missing, but possibly something to discuss with your courier. Similarly, nearly every panel of the desk had minor damage; apparently from the manufacturing process. None was visible when assembled (laminate damage around fixing holes or chips in the shelf edges) but, again, ongoing failings in production control could result in visible damage in future.”

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Posted 3 years ago

“Opened this up as a Christmas present for my son to find all the bolts missing”

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Posted 3 years ago

“Helpful ladies in customer service but disappointing products, This product is not gloss as described, only the front of the two drawers are gloss rest of the unit is a plain matt finish that looks like seconds, I am not happy with the look of the product but my husband bought it. This product was delivered well packaged, on a pallet which we were forced to keep by the delivery driver? Would not use again.”

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Posted 4 years ago

“Very good quality product and easy to assemble. One sheet of instructions was missing, but they are all available to download from the website so didn't cause any problems. Would definitely make another purchase.”

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Posted 4 years ago

“Excellent service. I had an initial query (before ordering) and was able to speak to a human being within a few seconds of phoning. I was given exactly the information I required and the goods arrived within 20 hrs of placing the order, in perfect condition and as advertised.”

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Posted 4 years ago

“Unfortunately this was poorly packaged, thin cardboard with a small strip of polystyrene around the edge. Box looked like it had been sitting in a puddle overnight and turned up soaking wet. Parts falling out of the box, luckily it was all there. Also a scratch on the desk top, but my son was so happy about it turning up he didn't want to return it. Easy to assemble.”

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Posted 4 years ago

“2 drawer filing cabinet appears well made. Service from BlueSpot was very good, the item arrived at the designated time and was well packaged.”

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Posted 4 years ago

“One off the worst furniture shops i ordered a desk 3 months ago still no information when it will be he apparently it was out off stock and didn't say anything about it 1/10!”

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Posted 4 years ago

Hi Matthew, We are very sorry to hear you have had issue with an order placed with us. Unfortunately, we have no record of any order placed using the email address you have submitted this review with. As we manufacture all of our products to order, we very rarely have any stock issues, except when component parts are running late, but this is very rare. We have certainly never had items out of stock for longer than a week or so. If you would like to get in touch with us at help@bluespotfurniture.co.uk, we can certainly look into this for you. Thank you

Posted 4 years ago

“Excellent service quality product”

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Posted 4 years ago

“Terrific service - next day delivery of a desk after super-easy ordering. Quality and ease of assembly excellent and very happy with the finished product (for a home office). Would highly recommend.”

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Posted 4 years ago

“Great desk. Easy and quick to put together and really good quality. Would recommend to others. 👍”

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Posted 4 years ago

“Helpful staff and goods delivered on time. Great service.”

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Posted 4 years ago

“Great service and pricing”

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Posted 4 years ago

“Delivered on time, as it is a xmas present I haven't used it yet but it looks fine. The only slight concern was that the packaging was damaged,but I cannot see any damage to contents.”

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Posted 4 years ago

“Product delivered on time, easy to assemble and comfortable to use”

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Posted 4 years ago

“Arrived on time, was kept up to date with progress,, really easy to contact the firm, and even I was able to assemble the table fairly easily! Would defo use again. Tony, Leeds”

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Posted 4 years ago

“Was OK except I believed that the desk was 1200 x 800. it was not so disappointed. Was late coming as they sent it to the wrong town even though I included the correct daetails including postcode. the kit is OK just smaller than required.”

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Posted 4 years ago

Bluespot Furniture is rated 4.4 based on 937 reviews