Bluespot Furniture Reviews

Name: Bluespot Furniture
Address: Bluespot Furniture Ltd, Unit 500 Bretton Park Way, Dewsbury
Rating: 4.35

4.4 Rating 937 Reviews

83 %

of reviewers recommend Bluespot Furniture

4.4

Based on 937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

0800 804 4760

Email:

marketing@bluespotfurniture.co.uk

Location:

Bluespot Furniture Ltd, Unit 500 Bretton Park Way
Dewsbury
WF12 9BS

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Even though there was a mess up with the delivery of the furniture we were happy with how they dealt with the matter and more importantly we were very impressed with the quality of the furniture, everything was there, no missing items, no damage to anything and it looks amazing in my office. We would definitely use them again in the future.”

Helpful Report

Posted 4 years ago

Hi Caroline, thanks so much for taking the time to leave us a review. We're really glad that we could get your delivery issue sorted out quickly and it is brilliant to see that you are happy with the quality of your furniture. If there is anything else we can do to assist you, please don't hesitate to let us know.

Posted 4 years ago

“Really pleased with my order, from start to finish Bluespot kept me informed. The desk I ordered was simple to build and looks and is real quality. Definitely recommend”

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Posted 4 years ago

Hi David, thanks so much for your great review. We're really glad that you are happy with the service you received and that your desk suits your needs. Please let us know if there is anything else we can help you with.

Posted 4 years ago

“Great service with effortless purchase and quick delivery. The desk is well proportioned for both my Husband and I and looks great. Would recommend to anyone needing this item.”

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Posted 4 years ago

Hi Wendy, thanks so much for taking the time to leave us a review - we really appreciate it. It's brilliant to see that you were happy with the ordering process and with the speed of your delivery. If you need any help at all, please get in touch.

Posted 4 years ago

“Spot on again!”

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Posted 4 years ago

Hi there, thanks for taking the time to leave us this great review. We're glad you've had pleasant experiences with us and love hearing your feedback. Enjoy and please don't hesitate to get in touch if there's anything else we can help with.

Posted 4 years ago

“Unfortunately we had to put extra brackets on the sides of the legs as they keep coming apart”

Helpful Report

Posted 4 years ago

Hi Martina, we're sorry to see that you aren't totally happy with your order. If you could send us an email to help@bluespotfurniture.co.uk, we'll be happy to see what we can do to help.

Posted 4 years ago

“The best priced website! Quick delivery, no hassles at all!”

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Posted 4 years ago

Hi Karoly, we're so glad to hear that you've had a smooth experience with us. Thanks for taking the time to leave this great review and don't hesitate to get back in touch if we can help with anything else.

Posted 4 years ago

“We were let down by Furniture at work and ordered a desk from them and it was delivered next day. Wouldn't hesitate in using them again or recommending them. Exceptional customer service, couldn't fault them.”

Helpful Report

Posted 4 years ago

Hi Amanda, thanks so much for this great feedback. We're so glad we could help you out and provided better service than you have found elsewhere. Please don't hesitate to get back in touch if you need anything further. Enjoy your new desk!

Posted 4 years ago

“Desk was good quality. Reasonable price, delivery as promised and extremely helpful staff”

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Posted 4 years ago

Hi Mary, thanks so much for taking the time to leave us a review. We're so glad to hear your excellent feedback! If there's anything else we can help with please don't hesitate to get back in touch. Enjoy your new desk!

Posted 4 years ago

“Everything arrived on time and the product had no faults.”

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Posted 4 years ago

Hi Sam, thanks for taking the time to leave us a review. We're so glad to see you're happy with our services and product! Enjoy!

Posted 4 years ago

“Good choices,good prices,good communication,good delivery in perfect condition. Very satisfied all around.”

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Posted 4 years ago

Hi Alex, thanks so much for your excellent feedback. It's great to hear that you're happy with the services and products we provided. Enjoy your new set-up!

Posted 4 years ago

“I placed an order for the Carbon Cantilever Desk with Single Pedestal. Prior to placing the order, I called the office and spoke to a number of advisors and mentioned that I was looking for a desk and I required support with this. I highlighted all the specs that I was looking for. Good quality desk (solid and robust). Good drawers and most importantly practical as I work from home and am using this daily for 7/8 hours a day! I was told by the staff that the one that I had in mind, would be ideal and included all the specs that I had been looking for. Victoria was a huge help with the delivery. Can not fault this aspect at all. However I am extremely disappointed with the item. The main reason being is the poor quality of wood which is used for the actually worktop of the desk! The amount of dust it accumulates is a nightmare! I suffer from hay-fever and asthma which makes it worse. I am having to clean and dust this every hour, its been a nightmare and unfortunately a bad experience for me. Considering I had asked the staff for their recommendation and honest feedback (as they have seen this item in their warehouse), they should have provided an honest review of the product. Had I know this, I would not have placed this order (it is not cheap either). Disappointing and disheartening.”

Helpful Report

Posted 4 years ago

Hi, thanks very much for your feedback. We're sorry that you are not happy with the desk you were recommended. This isn't a complaint that we have heard before. The wood the desk is made of is the same as we use for all of other desks in our range, while the style of finish is the same as the majority of desks and we have also not had this feedback about those requiring excessive cleaning. It is likely that the desk shows more dust and dirt than other furniture due to it being black, as this colour does tend to make dust more obvious than other colours. We also cannot make recommendations based on how dusty furniture is likely to get as this is affected by a huge number of factors, such as how much other furniture people have in their home/office. As such, we aim to provide recommendations based on size, shape, usage etc. All of our recommendations are entirely honest and based on our experience of our products within the factory and during testing. Unfortunately, there is not much we can suggest in this case beyond possibly using an anti-static cleaner/cloth to repel dust, as this is the first time we have received this type of feedback.

Posted 4 years ago

“The quality of my desk and the finish is amazing, I am really happy with the speed of delivery and the finished product.”

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Posted 4 years ago

“Very good product and excellent quality service”

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Posted 4 years ago

Hi Richard, thanks for taking the time to leave us this great review! We're really glad to hear about your experience with us and that you're happy with our products and service. Please do not hesitate to get in contact if there's any aftercare advice or support that you need.

Posted 4 years ago

“superb customer service. the desktop I ordered had a scratch mark on it upon receipt. I sent a picture of the damage and had a replacement dispatched the next day. Great studdy furniture. Very impressed”

Helpful Report

Posted 4 years ago

Hi Paul, we're happy to hear that you're impressed with the quality of our furniture! Again, we're sorry for any inconvenience caused to you by the damage issues but are glad that we were able to get it resolved so quickly. Thanks for taking the time to leave us this review and please do get in touch if you need anything further.

Posted 4 years ago

“The table is nice, easy to put together the black veneer has come off on one of the edges , I haven’t complained as it is underneath, but definitely damaged in transit slightly Also there are lots of holes drilled in to the wood, so the desk can be configured different ways ! It would be good to have some black round sticky pads to put over these holes, as the holes do stand out and pop out to your eye as they are not black Think these would make the desk look better Thanks”

Helpful Report

Posted 4 years ago

Hi Pamela, thanks for taking the time to leave us this review. We're sorry to hear about your damage issues. We aim to provide the highest quality with all of our products so would be more than happy to find a solution for you. If you would like us to try and resolve this, please do get in contact with us via help@bluespotfurniture.co.uk with pictures of the damage and we will get back to you as soon as possible. Also thank you for bringing the hole issue with this desk to our attention, we have already passed your feedback on to our team.

Posted 4 years ago

“Great product. Good price and prompt delivery. Very happy indeed.”

Helpful Report

Posted 4 years ago

Hi Andrew, we're glad to hear about your experience with us and that you're so happy with our service and product. Thanks for taking the time to leave us this review. Please do get in touch if you need anything further.

Posted 4 years ago

“I wanted a good chair and a desk with two filing cabinets for a home office with coloured fronts to go with my decor - and IKEA desks just didn't cut it. The HD Valoir Deluxe Cantilever Desk with a Double Pedestal fitted the bill really well with an Aria chair. I phoned before ordering and the person I spoke to was really helpful and answered all the questions I had. The furniture was delivered one day before the estimate (I was informed when it was coming by phone and email) and the delivery driver was very helpful too and took it off the pallet for me. The desk is solid and of good quality and was easy to assemble with a bit of reading and using your common sense. I would heartily recommend Bluespot and this desk and chair in particular. Really pleased with the service from beginning to end. Excellent!”

Helpful Report

Posted 4 years ago

Hi Mike, thank you so much for this great review. We're really glad that you were able to find exactly what you were looking for with us and that you were happy with our service. We hope that you enjoy our products and your new home office set-up. We're always happy to help so please do not hesitate to get in touch if you need anything else.

Posted 4 years ago

“Order arrived on time and received regular email updates from the courier. Item is as per online description. Happy with service.”

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Posted 4 years ago

Thanks for taking the time to leave us this review. We're really glad to know that you're happy with our service and product.

Posted 4 years ago

“Great service and speedy delivery would recommend.”

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Posted 4 years ago

Hi Julian, thanks for taking the time to leave this great review. We're very happy to hear that you're so pleased with our service and delivery. We hope that you enjoy our product!

Posted 4 years ago

“I bought a KOMO 2 Drawer Side Filing Cabinet in Blue. Before buying the product Bluespot went over and above answering some queries even sending pictures of the product. The product is excellent and came very well packaged. It is very heavy so it was a hard job moving it upstairs to my home office but once in place it looked great. The only slight issue the colour on the web site appears to be a dark Blue but the colour is much lighter and is a more of a cyan or Aqua Blue colour.”

Bluespot Furniture 5 star review on 31st July 2020

Helpful Report

Posted 4 years ago

Hi John, your filing cabinet is looking great! We're very happy to hear that we were able to provide you with excellent customer service and a quality product. We're sorry to hear about your unexpected colour difference. We know that different screens and brightness levels can alter the way in which our colours look, that's why we are able to send out free colour samples prior to any purchase and would be more than happy to do so with any of your future orders with us. Thanks for leaving us this great review and do not hesitate to contact us if you need anything further.

Posted 4 years ago

Bluespot Furniture is rated 4.4 based on 937 reviews