Bluespot Furniture Reviews

Name: Bluespot Furniture
Address: Bluespot Furniture Ltd, Unit 500 Bretton Park Way, Dewsbury
Rating: 4.35

4.4 Rating 937 Reviews

83 %

of reviewers recommend Bluespot Furniture

4.4

Based on 937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

0800 804 4760

Email:

marketing@bluespotfurniture.co.uk

Location:

Bluespot Furniture Ltd, Unit 500 Bretton Park Way
Dewsbury
WF12 9BS

Write Your review

Tell us how Bluespot Furniture made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Bluespot Furniture 5 star review on 1st April 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good table. I wish there was the 100cm option but this one was good enough.”

Helpful Report

Posted 4 years ago

Hi Daniele, thanks very much for taking the time to leave us a review. We're sorry we didn't have a desk that perfectly suited your needs but hope that you get on well with your Home Work desk. We'll be sure to pass your feedback on to the relevant team.

Posted 4 years ago

“Best office chair we have ever bought and over the years and we have purchased several. No doubt it is because it is British made. Excellent value for money. Easy to see on website which items are made by Bluespot.”

Helpful Report

Posted 4 years ago

Hi, thanks so much for your great review - we really appreciate it! We're really glad that you're pleased with your chair and hope that you find it comfortable. Don't forget that it comes with a 5-year guarantee, so if you have any problems with it, please let us know.

Posted 4 years ago

“Very pleased with the filing cabinet - exactly as described , delivered on schedule .”

Helpful Report

Posted 4 years ago

Hi Cathleen, thanks very much for your great review. It's fab to see that you are happy with your cabinet and we hope it suits your needs. If you need any help with your order at all, please get in touch.

Posted 4 years ago

“Great quality furniture.Very impressed with how long i had to wait for delivery.Very easy process from beginning to end.Only thing I can criticise is that the screws et c were just in the box so easy to lose.Would suggest putting them in small bag and attaching to the product”

Helpful Report

Posted 4 years ago

Hi Jean, thanks very much for your helpful review. We're really glad that you're happy with your desk and pedestal, and that the whole process was nice and easy for you. Thank you for your feedback about the screws and fixings, we'll be sure to pass this suggestion on to the relevant team. If you need any help at all, please let us know.

Posted 4 years ago

“Exactly what I needed for working from home. Very easy to put together and looks great.”

Helpful Report

Posted 4 years ago

Hi Gladys, thanks very much for taking the time to leave a review. We're so pleased that you're happy with your desk and that it is helping to make working from easier. Please let us know if you need any help with your desk or have any questions at all.

Posted 4 years ago

“A good choice of furniture at a good price, extremely quick delivery. Would be happy to use again.”

Helpful Report

Posted 4 years ago

Hi, thanks very much for your fab review! We're glad that you're happy with your furniture and that it got to you nice and quickly. If you need any help with your order or with future orders, please let us know.

Posted 4 years ago

“Product easy to assemble and looks good. Swift delivery. Customer service excellent!!”

Helpful Report

Posted 4 years ago

Hi Olive, thanks very much for your great review! We're really happy that you are pleased with your desk and that we were able to get it to you nice and quickly. If there is anything else we can do to help you with your order, don't hesitate to get in touch.

Posted 4 years ago

“The quality of the fittings and the level of packaging were poor. The desk arrived damaged in four places, two feet and two chips on the panels of the desk. No fittings at all were originally sent. Following up with customer service I was given £25 off and posted the fixings. The desk the twisted and broke at fixings when turning to final position. Cams didn’t tighten. I contacted a carpenter to help repair the desk to give it some rigidity. Wouldn’t buy from this company again because the goods weren’t worth the money I paid for them and the hassle damage and missing parts has taken the shine of what should have been a straightforward transaction.”

Helpful Report

Posted 4 years ago

Hi Victoria, we're so sorry that you weren't initially sent fixings and that your desk was ultimately damaged during assembly. If you could give us a call on 0800 804 4760, we'll be happy to see if there is anything else we can do to assist you.

Posted 4 years ago

“I’ll let you know when I receive all of the parts 👍🏼”

Helpful Report

Posted 4 years ago

Hi Kinsley, we sent out the missing fixings for you via Royal Mail First Class post last week and re-sent them when you informed us they still hadn't arrived. We are aware that Royal Mail is still experiencing some delays due to Covid-19, so we are hoping that you should have the missing fixings soon.

Posted 4 years ago

“Nice piece of furniture. Reasonably clear instructions. Took a while to construct but is sturdy and fits my requirements.”

Helpful Report

Posted 4 years ago

Hi Clifford, thank you very much for taking the time to leave a review. We're glad that you are happy with your storage and hope that assembling it didn't take too long! If you need any further help with your order, please let us know.

Posted 4 years ago

“Great chair for the price. It is comfortable and easy to adjust”

Helpful Report

Posted 4 years ago

Hi Beverley, thanks very much for your great review. It's great to see that you find our Ava Office Chair comfortable and that it is easy for you to adjust. If you have any questions or need any help, please get in touch.

Posted 4 years ago

“Love it.. Thank you! Highly recommend”

Helpful Report

Posted 4 years ago

Hi Rhian, thanks so much for taking the time to leave a review. We're really glad that you love the desk that you ordered from us. Please let us know if there is anything else we can do at all.

Posted 4 years ago

“The desk that I ordered is very well made and easy to put together. Wouldn't hesitate to order further furniture - thank you!”

Helpful Report

Posted 4 years ago

Hi Debbie, thanks very much for your review - We're glad to see that you are happy with your desk! Please let us know if you need any assistance or have any questions at all.

Posted 4 years ago

“Bluespot Furniture were quick with dispatch. 3 of 4 items arrived on the Friday, the 4th arrived on the following Monday - damaged in transit (metal cable rack bent out of shape at both ends! thanks TNT!) Bluespot Furniture, once informed of the damage were extremely helpful and pleasant and arranged to have a replacement shipped next day. (Thanks Amanda) I would recommend Bluespot Furniture.”

Helpful Report

Posted 4 years ago

Hi Chris, thanks for your great review. We're glad we were able to get your order to you quickly and sort out the issue with your damaged cable tray. It's great to see that you are happy with the service you received and with your products. Thanks so much for your recommendation.

Posted 4 years ago

“Service was quick and helpful but unfortunately one corner of the back desk panel was damaged however as I didn’t think it would interfere with the strength of the item I decided not to return it.”

Helpful Report

Posted 4 years ago

Hi Christopher, thanks very much for your review. We're glad you were happy with the service but are sorry to hear that part of your desk arrived damaged. We would be happy to discuss options with you, such as providing a replacement part. Please give our team a call on 0800 804 4760 and we'll see what can be done.

Posted 4 years ago

“Little short of disastrous. It was delivered to the wrong house (Bluespot mistake not courier) which meant a 100 yard trek in broiling heat to pick it up. It was heavy. The back panel supporting the legs was damaged unuseably so to keep it stable I have had to improvise with heavy support things of my own. The offer we had to compensate these problems was risible. Overall steer well clear.”

Helpful Report

Posted 4 years ago

Hi Philip, we are really sorry about your recent experience. We are incredibly sorry for the delivery mistake, something that we admitted was fully our error and is not in-line with the service we aim to offer. We did offer a replacement for your damaged part, which we are able to dispatch today for you, or a partial refund to compensate for the damage if you would rather to keep the damaged piece. Our customer service team is currently awaiting your final decision so we can process the replacement or partial refund. If you could email the team or give them a call, we will be happy to provide you with your chosen solution. Once again, we are very sorry that your experience has not been positive.

Posted 4 years ago

“I just required a basic desk and this was just the job. Good quality for the price and very prompt delivery. Very pleased with my purchase.”

Helpful Report

Posted 4 years ago

Hi Donald, thanks very much for taking the time to leave a review - we really appreciate it! It's great to see that you are happy with your desk and that we were able to get it delivered to you nice and quickly. Please let us know if you need any further help or have any questions.

Posted 4 years ago

“Great solid small desk, made in the UK, reasonable price with 10 guarantee, and super fast delivery.”

Helpful Report

Posted 4 years ago

Hi Peter, thanks very much for your great review! We're really happy that you are pleased with your desk and the service that you received. We hope that your desk suits your needs - if you have any questions at all, please get in touch.

Posted 4 years ago

“I had to wait a long time for it to be delivered, and then when it arrived it was damaged, still waiting for it to be picked up, and receive a replacement. All in all, quite poor!”

Helpful Report

Posted 4 years ago

Hi Diane, we're really sorry that you have not had a good experience following your order. Our standard delivery times are currently between 7 and 10 working days, which is the delivery option you selected for your order. We're sorry that your order was delivered damaged, this isn't in line with the service that we aim to receive. While we ensure that all products leave our factory in the condition we want customers to receive them in, damages can happen during delivery. However, we are keen to get this sorted for you as soon as possible and are disappointed to see that you are still waiting for your replacement. If you could give our customer service team a call on 0800 804 4760, they will look into getting this resolved for you as soon as possible.

Posted 4 years ago

“Disappointing experience with poor customer service. I received a damaged pedestal unit which also had a non-functioning top drawer. Took multiple e-mails and a phone call to eventually get a replacement, offered a small % refund if I kept the non-functioning & damaged unit with no viable solution provided. Only willing to do the bare legal minimum, slowly, with no compensation.”

Helpful Report

Posted 4 years ago

Hi Thomas, we're very sorry that you received a damaged product. We do our best to ensure that all items are dispatched as we would want them to be received by our customers, however, damage can occur during delivery. We're also very sorry that you are not happy with the service you received - we are experiencing more enquiries than normal currently during to COVID-19, which means it is taking us longer than we'd like to respond to all emails. We aim to provide replacements for items that arrive damaged as quickly as possible or provide a partial refund if our customers are happy to keep the damaged item. We are keen to get this issue sorted out for you if you still require a replacement pedestal, so please give our customer service team a call.

Posted 4 years ago

Bluespot Furniture is rated 4.4 based on 937 reviews