Bluespot Furniture Reviews

Name: Bluespot Furniture
Address: Bluespot Furniture Ltd, Unit 500 Bretton Park Way, Dewsbury
Rating: 4.35

4.4 Rating 937 Reviews

83 %

of reviewers recommend Bluespot Furniture

4.4

Based on 937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

0800 804 4760

Email:

marketing@bluespotfurniture.co.uk

Location:

Bluespot Furniture Ltd, Unit 500 Bretton Park Way
Dewsbury
WF12 9BS

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Bluespot Furniture 5 star review on 1st April 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“this company is absolutely second to none. their customer service is incredible, i was kept up to date with what was going on with my order as from what they said they manfucture it FOR the order. order arrived in two bits and i phoned them to check what was going on, they chased it up within 15 minutes and got back to me very promptly. cannot recommend them enough, strong, sturdy product! the modesty panel at the back was slightly damaged, it seemed like the packing straps were too tight, but it's not a core piece so i'm not worried about it!”

Bluespot Furniture 5 star review on 19th June 2020

Helpful Report

Posted 4 years ago

Hi Jordan, thanks so much for your great review. Your new setup looks fab! We're really glad that you had a good experience when buying from Bluespot and that you're happy with your new desk and the customer service you received. We're sorry to hear that part of your desk arrived damaged. If you would like to discuss your options, please give our customer service team a call on 0800 804 4760

Posted 4 years ago

“First things first, the desk purchased is great and good value. However, there were issues with the delivery of the order. I selected express delivery and my invoice stated i would receive my parcel on the Friday. No parcel arrived on Friday so i emailed looking for clarification, i got an email back on Monday stating that i didnt get charged for express delivery as i had missed the cut off time of 1pm when ordering (so why was a purchase order created telling me delivery was Friday?). On Monday i received a parcel, but only the legs of the desk, the other packages arrived the following day!”

Helpful Report

Posted 4 years ago

Hi Maria, we're sorry for the confusion about your order and delivery times. We can see that your order was made using express delivery, but as it was placed after 1pm, it would mean that it wasn't processed until the following day. This should have been reflected in your delivery estimate, so we're sorry that this was not the case. It's also disappointing to see that your order did not arrive all at once. Unfortunately, our courier has been affected by staff shortages and depot closures as a result of COVID-19, which has meant that in some cases, the larger parts of orders become delayed due to transport issues. We're very sorry that you experienced these problems but we hope that the desk is suitable for your needs. If you have any further problems, please get in touch with our customer service team on 0800 804 4760

Posted 4 years ago

“Desk arrived 3 days late and damaged. It’s usable but chips on every panel. Being desperate for a work station I couldn’t send back but managed to get a small refund for the damage.”

Helpful Report

Posted 4 years ago

Hi, we're really sorry that your desk was late and arrived damaged. We ensure that all of the office furniture we send out is in the condition we wish it to arrive in, unfortunately, some damages can occur during transit. If you have any further issues or any questions, our customer service team will be happy to help, so please do get in touch.

Posted 4 years ago

“Delighted with my new desk. Arrived on time, good quality, easy to put together and great value.”

Helpful Report

Posted 4 years ago

Hi Carl, thanks so much for your review. We're really pleased to see that you are happy with your new desk and that it was delivered to you quickly. We hope it suits your needs! If you have any questions at all, please let us know.

Posted 4 years ago

“Desk arrived damaged. Replacement delivered quickly following notification of damage. Packing on replacement left a lot to be desired but miraculously not damaged. Very happy with desk and Bluespot quick response to damage. Excellent help from Victoria.”

Helpful Report

Posted 4 years ago

Hi Dennis, thanks very much for your review. We're sorry that your desk arrived damaged initially, but it's great to hear that our customer service team was able to sort the issue out nice and quickly. We're glad that you now have a desk you're happy with. Please let us know if we can be of any further assistance.

Posted 4 years ago

“Very sturdy and monitor doesn't shake while typing on the keyboard. Definitely recommend especially if someone is looking to do a work home setup.”

Helpful Report

Posted 4 years ago

Hi Sunny, thanks a lot for taking the time to leave a review. We're really happy that your desk works for you and that it is secure enough for your needs. Thank you very much for your recommendation. If you need any further assistance, please get in touch.

Posted 4 years ago

“Great service”

Helpful Report

Posted 4 years ago

Hi, thanks very much for your review. We're really happy you were satisfied with the service you received. Please get in touch if there is anything else we can help you with.

Posted 4 years ago

“Great prices for great quality furniture! Exactly what I needed for pc set up, super happy :) Slight hiccup with the delivery but customer service live chat was prompt to reply and explained and gave an accurate delivery date. Would 100% recommend and purchase from again.”

Bluespot Furniture 5 star review on 14th June 2020

Helpful Report

Posted 4 years ago

Hi, thank you very much for taking the time to leave us a review - we really appreciate it! We're so glad that you're happy with your desk and that it is suitable for your needs. We're sorry you had a small problem with your delivery but it's good to see that our team was able to help you nice and quickly. Please let us know if you have any questions about your desk at all.

Posted 4 years ago

“Great value for money and excellent customer service.”

Helpful Report

Posted 4 years ago

Hi Sue, thanks so much for your review, we'll be sure to pass it on to our customer service team. We're glad you received good service and that you're happy with your order. Please let us know if there is anything else we can do to help you.

Posted 4 years ago

“Great quality desk and quick delivery very pleased.”

Helpful Report

Posted 4 years ago

Hi Alan, thanks very much for leaving a review. It's great that you are happy with your desk and that we were able to get it to you quickly. If you need any assistance at all, please get in touch.

Posted 4 years ago

“I thought at first it was longer than normal delivery window (11 days), but put that down to demand as I can imagine there are a lot of people looking to work from home during COVID-19, but then it arrived 1 day earlier than expected, hence the 4 stars”

Helpful Report

Posted 4 years ago

Hi Mark, thanks so much for your review. Unfortunately, we had to increase our delivery time due to the coronavirus, but we are working hard to ensure that all standard deliveries arrive within 7-10 working days. We're glad we were able to get your order to you quicker than expected and hope that you are happy with everything. If you have any issues at all, please get in touch.

Posted 4 years ago

“Desk arrived on time and well packed. Assembly instructions easy to follow. Good quality desk at a reasonable price.”

Helpful Report

Posted 4 years ago

Hi Steven, thanks very much your review. We're very glad that we were able to get your desk to you on time and that you found it easy to assemble. It's great to see that you are happy with your desk. Please get in touch if you have any questions or issues.

Posted 4 years ago

“Good quality, decent price, fast delivery”

Helpful Report

Posted 4 years ago

Hi Caroline, thanks very much for taking the time to write us a review. It's brilliant that you were happy with the quality, price and delivery of your order. If you need any help at all, please get in touch.

Posted 4 years ago

“The chair is very well made and comdy to sit on.”

Helpful Report

Posted 4 years ago

Thanks so much for leaving a review. We're really happy that you're satisfied with your office chair and that you find it comfortable. If you have any questions or issues at all, please get in touch.

Posted 4 years ago

“Never ordered from Bluespot furniture before but saw that their product offered what I needed. Arrived promptly and within the designated days however corner of the desk I purchased was slightly damaged as well as missing a dowel to connect the back panel. Considering that however, the rest was satisfactory.”

Helpful Report

Posted 4 years ago

Hi Alex, We're glad we were able to get your order to you nice and quickly, however, we're disappointed to hear that your desk was damaged and that you were missing a part. We're keen to get this rectified for you as quickly as possible, so please give our customer service team a call on 0800 804 4760 and we'll see what the best way is to get everything sorted out for you.

Posted 4 years ago

“My desk came earlier than expected and when I contacted them about damage to the legs they sent replacements straight away.”

Helpful Report

Posted 4 years ago

Thank you so much for your great review. It's fab that you are happy with your desk and that it arrived quicker than expected. We're sorry that you received a damaged desk to start with but it's great to see that we were able to get this issue sorted for you quickly. If you need any further assistance, please get in touch.

Posted 4 years ago

“Easy to order and good communication during the production / delivery process. The desk arrived on the promised delivery date. A good value desk ,easily assembled. I would have given Bluespot 5 stars but damage caused to a corner of the desk top in transit marred an otherwise excellent experience”

Helpful Report

Posted 4 years ago

Hi Vaughan, thanks for your great review. We're really glad that you're happy with your desk and the service you received. However, we're incredibly sorry that your desk arrived with some damage. We're keen to get this rectified quickly for you, so please give us a call on 0800 804 4760 and we'll see what we can do.

Posted 4 years ago

“I ordered a desk and when it came it was missing a foot of the table as well as there being a small amount of damage to the top of the desk as soon as I emailed them about this they sent me out a new top for the desk straight away and I had it within a couple of days and the foot of the table came a few days after that. Amazing customer service and the desk is perfect especially for my gaming set up. Brilliant company I would highly recommend”

Helpful Report

Posted 4 years ago

Hi Brandon, thank you very much for taking the time to leave us a review. We're sorry there were problems with your desk when it was initially delivered but we're happy we could get everything sorted out for you nice and quickly. It's great to see that you now have a desk that is perfect for your needs. Enjoy your gaming and get in touch if there's anything else we can help with.

Posted 4 years ago

“2 screws were missing and the screws i had didn’t really work very well it works but I have to reinforce it somehow”

Helpful Report

Posted 4 years ago

Hi Hayden, Thanks for your review. We're sorry that some of the screws were missing from your order. We can get the right screws sent out to you to ensure everything is fully secure. Please give our customer service team a call on 0800 804 4760 and they'll get this sorted out as quickly as possible for you.

Posted 4 years ago

“Desk is well made. Unfortunately it has minor scratches on it, and it was also lightly damaged in delivery. It was also delivered late and in piece meal.”

Helpful Report

Posted 4 years ago

Hi Noel, thanks very much for your review. We're sorry that your order as arrived scratched and with damage. We're keen to get this sorted for you, so please get in touch with our customer service team on 0800 804 4760 and they will discuss what can be done. We're also sorry that your delivery arrived late. Unfortunately, the coronavirus has resulted in our courier being short-staffed, which has affected a small number of orders.

Posted 4 years ago

Bluespot Furniture is rated 4.4 based on 937 reviews