Bluespot Furniture Reviews

Name: Bluespot Furniture
Address: Bluespot Furniture Ltd, Unit 500 Bretton Park Way, Dewsbury
Rating: 4.35

4.4 Rating 937 Reviews

83 %

of reviewers recommend Bluespot Furniture

4.4

Based on 937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

0800 804 4760

Email:

marketing@bluespotfurniture.co.uk

Location:

Bluespot Furniture Ltd, Unit 500 Bretton Park Way
Dewsbury
WF12 9BS

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Bluespot Furniture 5 star review on 1st April 2021

Anonymous

Anonymous // 01/01/2019

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“Easy process to order on line, great communication, and delivered on the dot. Very happy with the quality of the desk !!👍👍”

Helpful Report

Posted 4 years ago

Hi Noel, thanks very much for taking the time to leave us a review, it's really appreciated. It's fab to see that you are happy with the desk you ordered and the service you received. If there is anything else we can help you with, please let us know.

Posted 4 years ago

“Ordered on a Sunday, got free express delivery to arrive Friday, arrived 2 days early- excellent”

Helpful Report

Posted 4 years ago

Hi Philip, thanks so much for your great review!We're really glad you had a good experience and that we were able to get your order to you quickly. If you have any questions or need any help, please get in touch.

Posted 4 years ago

“Filing cabinet arrived very dusty, some scuff marks and with rusty file hanging bars.”

Helpful Report

Posted 4 years ago

We're sorry that your filing cabinet did not arrive in the condition that we would expect. As we manufacture our furniture ourselves and dispatch orders direct from our factory, they can have some dust on them. However, the other issues you've highlighted are not in-line with the service we aim to deliver. Please send photos and details of the damage to our customer service team by emailing help@bluespotfurniture.co.uk and we will see what we can do to rectify the situation.

Posted 4 years ago

“Never again no response to the email about the damage that was done on arrival absolutely sickend by the level of customer care I assume I will never get a response to that email as the damage was clear as day not recommending to anyone unless they are willing to throw down money for cheap wood and damaged product”

Helpful Report

Posted 4 years ago

Hi Luke, we're really sorry to hear that your item arrived damaged and that you've not received a response to your email. We aim to respond to all emails, calls and messages so this is really disappointing. When it comes to damages, we are always keen to get them sorted out as quickly as possible, so please give our team a call on 0800 804 4760. Please also ensure that your original email was sent to help@bluespotfurniture.co.uk, as this is our monitored email. We hope we can get this problem sorted out for you quickly.

Posted 4 years ago

“The furniture was excellent quality however the instructions are appalling”

Helpful Report

Posted 4 years ago

Hi Chris, thanks so much for your review. It's great to see that you are happy with the quality of your furniture but are sorry that you didn't find the assembly instructions helpful. We'll be sure to pass your feedback onto the relevant team to see what we can do to improve the instructions. If you need any further help, please get in touch.

Posted 4 years ago

“Great help from the team and very efficient delivery time.”

Helpful Report

Posted 4 years ago

Hi Philip, thank you very much for your great review. We're glad that we were able to provide you with good service and get your order to you nice and quickly. If there is anything else we can do to help, please let us know.

Posted 4 years ago

“I've not had enough to do with the company directly to comment either way. The problem I had is largely one of poor design, and it would be unreasonable to expect Bluespot to do anything about that.”

Helpful Report

Posted 4 years ago

“Great looking furniture at a very reasonable price. Would definitely recommemd.”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to leave us a review. It's great that you are happy with the furniture that you ordered and with the price. We're glad that we could deliver a service that you're happy to recommend.

Posted 4 years ago

“Excellent quality furniture. Was kept very well informed about delivery. Bookmarked the site for future purchases.”

Helpful Report

Posted 4 years ago

Hi Lee, thanks so much for your great review. We're so glad that you are happy with the quality of your furniture and that you received good service. We look forward to helping you with any future orders.

Posted 4 years ago

“Very fast delivery, packaged well, very happy with the service. Will definitely use again in the future.”

Helpful Report

Posted 4 years ago

Hi Rhys, thanks very much got your review - we really appreciate you taking the time to leave one. It's great to see that you are happy with your order, how quickly it was delivered and the service you received. We hope that we can help you in the future. Please get in touch if you need any further assistance or have any questions.

Posted 4 years ago

“It’s not bad. I thought it was white wood for some reason. It’s arrived as predicted”

Helpful Report

Posted 4 years ago

Hi Hasan, thanks very much for taking the time to leave a review, we really appreciate it. We're sorry to see that your product has not arrived as predicted. We're keen to help sort out any problems you have, so please get in touch either by email at help@bluespotfurniture.co.uk or by giving us a call on 0800 804 4760.

Posted 4 years ago

“easy to assemble and the staff were very helpful.”

Helpful Report

Posted 4 years ago

Hi Thomas, thanks so much for your great review. We're really glad that you are happy with your desk and that it was nice and easy to assemble. It's also great to hear that you found our team helpful. Please let us know if you need help with anything else at all.

Posted 4 years ago

“Very responsive (can speak to someone on phone), Quick delivery and above all, fabulous product. Great value for money.”

Helpful Report

Posted 4 years ago

Hi Siva, thanks so much for your review, we really appreciate it. We're really pleased that you had a positive experience with Bluespot and hope that our customer service met your expectations. It's great that you are happy with your order as well. Please let us know if there is anything else we can do to assist you.

Posted 4 years ago

“Great service, excellent product. Would definately recommend.”

Helpful Report

Posted 4 years ago

Hi Justin, thanks very much for taking the time to leave us a review. It's great to see that you are happy with both your order and the service that you received. If there is anything else we can do for you, please let us know.

Posted 4 years ago

“Very easy to deal with and quality products.”

Helpful Report

Posted 4 years ago

Hi Rose, thanks very much for your great review. We're really glad that you had a positive experience and that you are happy with your order. If you need any assistance at all, please get in touch.

Posted 4 years ago

“The furniture is worth 5 stars but be aware the delivery was not up to much. Furniture was left with a builders pallet difficult to get rid of blue spot failed to help with us”

Helpful Report

Posted 4 years ago

Thanks so much for your review. We're glad you are happy with your furniture but are sorry to see that you're not happy with your delivery. We do state in our terms and conditions that when orders arrive on a pallet, it is the customer's responsibility to dispose of this, as well as all other packaging https://www.bluespotfurniture.com/resources/help/terms-and-conditions/. Unfortunately, our courier is not able to remove pallets used for delivery. We apologise for any inconvenience this caused you.

Posted 4 years ago

“Ordered one desk for home working. Very pleased with the desk quality better than I had expected for the price and delivered a day early.”

Helpful Report

Posted 4 years ago

Thanks much for your great review, we really appreciate you taking the time to leave it for us. We're glad that you are pleased with your desk and its quality. It's great that we were able to get your desk to you nice and quickly too. If you need any help with anything, please get in touch.

Posted 4 years ago

“Great delivery times came a lot earlier that expected”

Helpful Report

Posted 4 years ago

Thanks very much for your great review - we're really glad that we were able to get your order to you nice and quickly. We hope you're happy with your furniture. Please get in touch if you need any help with your order at all.

Posted 4 years ago

“Amazing quality! I ordered on a Wednesday evening and it arrived on Friday morning. Super fast delivery.”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to leave us a review, we really appreciate it. It's great to see that we were able to get your order to you nice and quickly and that you're pleased with the quality. We're sorry to see that you only gave one star for customer service - is there anything else we could have done to improve your experience?

Posted 4 years ago

“Fast delivery”

Helpful Report

Posted 4 years ago

Hi Chris, thanks very much for your review, we really appreciate it. We're glad we got your order to you nice and quickly but are sorry to hear that you've got a problem with the desk bowing in the middle, as this shouldn't be the case. We're keen to see if there is something we can do to help, so feel free to email us at help@bluespotfurniture.co.uk or give us a call on 0800 804 4760.

Posted 4 years ago

Bluespot Furniture is rated 4.4 based on 937 reviews