Bluespot Furniture Reviews

Name: Bluespot Furniture
Address: Bluespot Furniture Ltd, Unit 500 Bretton Park Way, Dewsbury
Rating: 4.35

4.4 Rating 937 Reviews

83 %

of reviewers recommend Bluespot Furniture

4.4

Based on 937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

0800 804 4760

Email:

marketing@bluespotfurniture.co.uk

Location:

Bluespot Furniture Ltd, Unit 500 Bretton Park Way
Dewsbury
WF12 9BS

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Bluespot Furniture 5 star review on 1st April 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unfortunately I was sent the wrong type of chair. However, the very helpful ladies in customer services quickly sorted it out and I had the correct within 2 days. To my mind its not how good the customer service is in the first place, BUT how they deal with problems that matter and they were excellent.”

Helpful Report

Posted 4 years ago

Hi Gerry, thanks so much for your fab review - we really appreciate you taking the time to leave it. We're sorry you were initially sent the wrong type of chair but it's brilliant to see that you were satisfied with how the issue was dealt with and that you were happy with the customer service you received. If there's anything else we can do to help, please let us know.

Posted 4 years ago

“Disappointed. Sent me and another customer the wrong chair. Left a voicemail and sent and email but no response.”

Helpful Report

Posted 4 years ago

Hi Jo, we're sorry to hear that you haven't received the correct chair. We're keen to get this issue sorted for you as soon as possible so please give our office a call today on 0800 804 4760 (our office is open 9-5 Monday to Thursday and 9-3.30 on Fridays) or send an email to help@bluespotfurniture.co.uk.

Posted 4 years ago

“I am very happy with my desk, but more so with the customer support I received, from Victoria specifically. The delivery service delivered my desk with damage to my desk, and when i got in contact with bluespot they offered to replace the damaged part or offer a partial refund. As I had already set the desk up, I went for the refund to which Victoria ensured was actioned for me.”

Helpful Report

Posted 4 years ago

I Maximus, thanks very much for your review and for letting us know that you were really pleased with the service you received from Victoria. We've passed this onto her - it's always lovely to see our hard-working team being appreciated! If you need any further help at all, please let us know.

Posted 4 years ago

“Prompt service but inventory was missing a screw for table leg and the backplate was chipped and scratched.”

Helpful Report

Posted 4 years ago

Hi Nigel, we're glad we could get your order to you quickly but are sorry to hear that you were missing a screw and that the modesty panel arrived damaged. We're keen to get these issues sorted out for you as quickly as we can, so please send an email including photos of the damage to help@bluespotfurniture.co.uk and we'll see what can do.

Posted 4 years ago

“The desk is lovely,easy to put together.”

Helpful Report

Posted 4 years ago

Thanks very much for taking the time to leave us a review. We're glad that you're happy with your new desk and that you found it nice easy to put together. If there's anything else we can do to help at all, please let us know.

Posted 4 years ago

“Ordered Tuesday, delivered Thursday, very impressed, an excellent desk which is very good quality.”

Helpful Report

Posted 4 years ago

Hi Allan, thanks very much for your great review. We're really pleased that we were able to get your desk to you nice and quickly and that you're happy with the quality. Do get in touch if you have any questions or need any further assistance.

Posted 4 years ago

“Really happy with the quality of the desk's , service fast and friendly”

Helpful Report

Posted 4 years ago

Thanks very much for your brilliant review, we're always happy to see another happy customer! It's great that you are pleased with the quality of your desk, how quickly we could get it to you and the service you received. Please get in touch if there's anything else we can help you with.

Posted 4 years ago

“Large choice of good quality desks at various prices ponts which have accurate descriptions and sizes. Excellent product - speedily received. Very pleased with the ease of ordering and the acknowledgement of payment”

Helpful Report

Posted 4 years ago

Thanks very much for your great review, we really appreciate it! It's brilliant to see that you are happy with both your furniture and the service that you received. Please let us know if there is anything else you need - we're always happy to help.

Posted 4 years ago

“Very quick service.”

Helpful Report

Posted 4 years ago

Thanks very for taking the time to leave us a review. We're so glad that you are happy with the service you received and that your order got to you nice and quickly. If there's anything else we can do to help, please get in touch.

Posted 4 years ago

“Excellent service. Arrived a day earlier than expected which was a bonus.”

Helpful Report

Posted 4 years ago

Thanks so much for your fab review, it is really appreciated. It's great to hear that you were happy with the service you received and that we were able to get your order to you sooner than expected. If you need any help with your furniture, please let us know.

Posted 4 years ago

“Fantastic desk ordered from company well worth the money paid. Had issue with TNT damaging the desk in transit and the blue spot were amazing, resolved with absolutely no issues whatsoever recommend to anyone needing a new furniture”

Helpful Report

Posted 4 years ago

Hi Louise, thanks so much for your great review. We're so sorry that your desk didn't arrive in the condition we would expect but are really happy that we were able to get everything sorted out for you nice and quickly. If you need any further help at all, don't hesitate to let us know.

Posted 4 years ago

“I received the assembly instructions for a different desk (Delux Cantilever desk) instead of mine. It was a nightmare to assemble it without instructions.”

Helpful Report

Posted 4 years ago

Hi Hemanth, we're sorry that you weren't sent the correct instructions with your desk. We have fed this back to our warehouse team to try and avoid the same issue in future. We are always happy to help with assembly questions and have all of our furniture instructions available to be sent by email if required, so please let us know if you need any further assistance.

Posted 4 years ago

“Very satisfied with the service provided and the quality of the product. Well done. Buy British everybody!”

Helpful Report

Posted 4 years ago

Hi Steven, thanks very much for your great review, we really appreciate it! We're so glad that you're happy with your furniture and the service you received. If there's anything else we can do to help, please get in touch.

Posted 4 years ago

“Delivered quickly, was kept up to date on delivery times. Item as described, instructions simple and easy to follow. Solid design. Will order from them again.”

Helpful Report

Posted 4 years ago

Thanks very much for your great review! It's great to see that you are happy with your furniture, the delivery and the service you received. If you have any questions or need any help at all, please let us know.

Posted 4 years ago

“Very good quality but shame that the drawers aren't soft closing”

Helpful Report

Posted 4 years ago

Hi Rhys, thanks so much for taking the time to leave a review - we really appreciate it. We're glad that you're happy with the quality of your order but are sorry you're not satisfied with the drawers. We'll pass your feedback onto the relevant team.

Posted 4 years ago

“Very good service,the delivery is on time.”

Helpful Report

Posted 4 years ago

Hi John, thanks very much for your review. We're really glad that you are happy with the service you received and that we were able to get your delivery to you as expected. If you have any questions or issues, please get in touch.

Posted 4 years ago

“I won’t be returning as a customer, 4 parcels over 3 days to receive one item, continuous errors and mess ups, IT issues and a major data breach. Not the professional service as advertised. Total waste of time”

Helpful Report

Posted 4 years ago

Hi Chad, we're incredibly sorry about the issues that you experienced with your order. Unfortunately, this was one of those very rare situations where several issues delayed the delivery of your order. The system errors have not happened previously and we are looking into how they happened to your order and how we can avoid them happening again in the future. We are sorry for the inconvenience these problems caused you.

Posted 4 years ago

“Quality product and quick service”

Helpful Report

Posted 4 years ago

Thanks so much for your great review. We're really pleased that you are happy with your furniture and the service you received. We hope it suits your needs. Let us know if you have any questions or if there is anything we can do to assist you further.

Posted 4 years ago

“Easy to assemble als good quality”

Helpful Report

Posted 4 years ago

Thanks so much for your review - we really appreciate it. It's great that you are happy with your order, the quality of your furniture and how easy it was to assemble. If there's anything else we can do to assist you, please get in touch.

Posted 4 years ago

“Well made and stylish Good value”

Helpful Report

Posted 4 years ago

Hi Rachel, thanks so much for your review. We're glad that you are happy with the quality and look of your furniture and we hope it suits your needs. If there is anything else we can do to assist you, please let us know.

Posted 4 years ago

Bluespot Furniture is rated 4.4 based on 937 reviews