B&M Flowers Reviews

Name: B&M Flowers
Rating: 4.79

4.8 Rating 10,361 Reviews

96 %

of reviewers recommend B&M Flowers

4.8

Based on 10,361 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

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Email:

enquiries@bmflowers.co.uk

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B&M Flowers 5 star review on 17th April 2025

597

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy &excellent to find flowers and send will defo use again”

Helpful Report

Posted 3 weeks ago

“I have purchased previously from here and have been very happy with no problems until now. I ordered 2 weeks in advance to be delivered for Mothers day, paid extra for large bouquet and was very disappointed. Size of bouquet not large at all and quality of flowers very bad. Customer service response was very quick and they have offered me partial refund but it doesnt cover the cost of the half dead flowers or the actual size I requested. I am not sure I will use them again as I want my flowers to be delivered fresh and the actual size I requested. I have photos and video but this page does not give me the option to upload.”

Helpful Report

Posted 3 weeks ago

“This is the 2nd time I've ordered flowers from the B & M website. I've always found them to be of a very high quality. Many thanks, much appreciated.”

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Posted 3 weeks ago

“Great service. Love buying flowers from B&M”

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Posted 3 weeks ago

“My mum always says the flowers are lovely and last ages !!!!”

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Posted 4 weeks ago

“Affordable and beautiful flowers”

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Posted 4 weeks ago

“Website very poor.”

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Posted 4 weeks ago

“Amazing website and company! Very easy transaction and the flowers look amazing!”

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Posted 1 month ago

“Great, will order again”

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Posted 1 month ago

“This is my second order so hopefully as good as the first.”

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Posted 1 month ago

“seems alright i guess idk. just purchased the flowers, haven't recieved them yet, so idk how the delivery speed/quality will be. also the css for your reviews page is completely broken.”

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Posted 1 month ago

“Excellent service. Easy to order. Reasonably priced. Deliver on their promise. Quality flowers. Thank you!”

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Posted 1 month ago

“Always pleased with the flowers that I have sent and received.Lovely and fresh and nicely packaged.”

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Posted 1 month ago

“Website is so easy to navigate and to use. Have been using your service for a number of years now. Customer service has always been excellent and the recipients have always been extremely happy with their flowers.”

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Posted 1 month ago

“got there.”

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Posted 1 month ago

“Bought before and were lovely. Ordered these because they look do unusual”

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Posted 1 month ago

“Nicely designed website which is incredibly easy to use. The options were easy to compare and choose, plus the pictures were a good representation of what was on offer. Will definitely order from here again!”

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Posted 1 month ago

“Easy process to order flowers, hope my friend enjoys receiving them for her 70th birthday.”

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Posted 1 month ago

“The site was easy to use. The option to add a card, note or video recording message to the flowers delivery was convenient”

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Posted 1 month ago

“I have purchased flowers for friends and family from B&M and every time they have been received with delight.”

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Posted 1 month ago

B&M Flowers is rated 4.8 based on 10,361 reviews