B&M Flowers Reviews

Name: B&M Flowers
Rating: 4.79

4.8 Rating 10,361 Reviews

96 %

of reviewers recommend B&M Flowers

4.8

Based on 10,361 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

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Email:

enquiries@bmflowers.co.uk

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B&M Flowers 5 star review on 17th April 2025

597

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely flowers arrived in time .”

Helpful Report

Posted 1 year ago

Dear Julia, thank you so much for taking the time to rate us with 4 stars! We truly appreciate your feedback. We are thrilled to hear that you found our flowers lovely and that they arrived on time. Our team always strives to ensure that our customers receive their orders promptly and are satisfied with the products. Once again, thank you for choosing B&M Flowers. We look forward to serving you again in the future! Warm regards, Katie

Posted 1 year ago

“Brought for a friend and the picture she sent they looked lovely ..she was very pleased...I was really pleased with the delivery and the delivery on a Sunday at short notice ..Will definitely buy again”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to leave us a wonderful 4-star rating! We truly appreciate your kind words and we're glad to hear that you were satisfied with your purchase from B&M Flowers. We're thrilled to know that the flowers you bought for your friend looked lovely and that she was pleased with them. We also take pride in our efficient delivery service, especially on Sundays and at short notice. Your positive feedback has made our day, and we look forward to serving you again in the future. Thank you for choosing B&M Flowers!

Posted 1 year ago

“good choice”

Helpful Report

Posted 1 year ago

Dear Claire, thank you so much for taking the time to review B&M Flowers and for giving us a fantastic 4-star rating! Your feedback means a lot to us and we greatly appreciate your support.

Posted 1 year ago

“Flowers arrived and were lovely especially as I ordered last minute”

Helpful Report

Posted 1 year ago

Dear Gillian,Thank you so much for giving us a 4-star rating for your recent experience with B&M Flowers! We are thrilled to hear that your flowers arrived and were lovely, especially considering you placed the order last minute.

Posted 1 year ago

“The people who received said they were lovely. I didn't get notification that they had been delivered so given 4 starts.so luckily the contacted me to say thank you.”

Helpful Report

Posted 1 year ago

Thank you for rating B&M Flowers with 4 stars! We are thrilled to hear that the recipients of our flowers found them lovely. We apologise for the inconvenience caused by not receiving a delivery notification. However, we are glad that the recipients contacted you to express their gratitude. Your feedback is valuable to us, and we appreciate your support. If there's anything else we can assist you with, please don't hesitate to reach out.

Posted 1 year ago

“Website is really intuitive and user-friendly.”

Helpful Report

Posted 1 year ago

Dear Penny, thank you so much for your 4-star rating of B&M Flowers! We truly appreciate your kind feedback and are thrilled to hear about your positive experience with us. It means a lot to our team.

Posted 1 year ago

“Ordered a bouquet for Christmas same as on another site but B&M were £5 cheaper and no delivery charge so saving £10.95”

Helpful Report

Posted 1 year ago

Dear David, Thank you so much for taking the time to give B&M Flowers a 4-star rating! We truly appreciate your feedback and are thrilled to hear about your positive experience with us. Your satisfaction is our top priority, and we are committed to providing high-quality products at the best possible prices. We truly value your support and hope to serve you again in the future. B&M Flowers Team

Posted 1 year ago

“easy to use and well priced hopefully flowers will arrive on time for mums birthday”

Helpful Report

Posted 1 year ago

“Very easy to use, beautiful flowers”

Helpful Report

Posted 1 year ago

“Flowers were lovely . Delivery brilliant … however you forgot the message on the card . Recipient was unsure who sent them . Would definitely use this service again .”

Helpful Report

Posted 1 year ago

“Nice and helpful thank you very much 😀”

Helpful Report

Posted 1 year ago

“Lovely glowers but arrived 2 days early”

Helpful Report

Posted 1 year ago

“Flowers were exactly he same as prestige flowers are selling, but bm's medium size is the same price as prestige small size, and bm didn't charge delivery so saved over £10.”

Helpful Report

Posted 1 year ago

“i ordered 3 lots of flowers for friends. 2 included the message one didnt ! i complained about this as it has happened twice before but i will still order again because mu friends are always happy with them and they are good value for money.”

Helpful Report

Posted 1 year ago

“Great flowers. My mum absolutely loved them, only thing wrong was I paid extra for delivery on the Thursday and they came on the Tuesday on a day my mum was scheduled to be out. Fortunately she was in. This was the only thing wrong . Flowers otherwise were beautiful”

Helpful Report

Posted 1 year ago

“Nice Bouquet, on time, good quality & price”

Helpful Report

Posted 1 year ago

“Excellent value and delivered on time. However, the message requested was not included on the label.”

Helpful Report

Posted 1 year ago

“Thank you they are lovely”

Helpful Report

Posted 1 year ago

“Lovely selection, good price points and like the choice to upgrade to a bigger bouquet.”

Helpful Report

Posted 1 year ago

“Very easy website to navigate. Good ordering process. Flowers havent been received yet so will update review when they do but so far, so good!”

Helpful Report

Posted 1 year ago

B&M Flowers is rated 4.8 based on 10,361 reviews