B&M Flowers Reviews

4.8 Rating 10,361 Reviews

96 %

of reviewers recommend B&M Flowers

4.8

Based on 10,361 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

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enquiries@bmflowers.co.uk

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B&M Flowers 5 star review on 17th April 2025

597

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The person I ordered these for said they were lovely and they arrived exactly on her birthday. They were a good price. I have ordered before and will order again.”

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Posted 6 months ago

“Bought as a gift for a friend. Beautiful blush roses arrived on time and she loved them”

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Posted 6 months ago

“My friend received the flowers and was very impressed and said she would use you”

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Posted 6 months ago

“Friend was very pleased with bouquet.”

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Posted 6 months ago

“Lovely flowers”

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Posted 6 months ago

“Arrived on time and in excellent order, will definitely use again.”

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Posted 6 months ago

“Flowers do didn’t arrive offered a very poor refund will not be using again”

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Posted 6 months ago

“great flowers”

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Posted 6 months ago

“The flowers are great and delivery service speedy. I’ve ordered multiple times and always been impressed. However the website when you come to pay is a little complicated - I had to put the address in multiple times and then was unable to pay via Apple Pay, getting the error message “sorry something went wrong our end””

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Posted 6 months ago

“Excellent delivery, beautiful plant and excellent customer service.”

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Posted 6 months ago

“Great flowers . Delivered on time and FREE Delivery ☆☆☆☆☆”

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Posted 6 months ago

“Fast delivery beautiful flowers”

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Posted 6 months ago

“Bought flowers/gifts. Easy to order. Reasonably priced. Great quality”

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Posted 6 months ago

“My daughter loved the flowers but the chocolates in the red box was horrible”

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Posted 6 months ago

“Very good quality and service and delivery”

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Posted 6 months ago

“Thankyou just perfect as was the last time I ordered flowers from you”

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Posted 6 months ago

“Great flowers delivered on time.”

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Posted 6 months ago

“I ordered this plant as a little gift for our friends. They were absolutely delighted with it. Just to add, I had inadvertently ordered it for the wrong date, I contacted customer service and delightful young lady sorted out my mistake.”

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Posted 6 months ago

“So easy to use and plenty of flowers to choose from”

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Posted 6 months ago

“excellent prompt delivery with lovely flowers”

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Posted 6 months ago

B&M Flowers is rated 4.8 based on 10,361 reviews