B&M Flowers Reviews

4.8 Rating 10,361 Reviews

96 %

of reviewers recommend B&M Flowers

4.8

Based on 10,361 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

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B&M Flowers 5 star review on 17th April 2025

597

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They were a gift, recipient was very happy.”

Helpful Report

Posted 6 months ago

Thank you for your feedback! We’re so glad to hear that the recipient was very happy with the gift. Your support means a lot to us, and we look forward to helping you with more special occasions in the future!

Posted 6 months ago

“Fab flowers”

Helpful Report

Posted 6 months ago

Hello Fran, Thank you for the fantastic feedback! We’re thrilled to hear you loved the flowers. Your support means so much to us, and we can’t wait to help you again soon!

Posted 6 months ago

“I have used b&m flowers on a few occasions now to send bouquets to friends. I have been very pleased every time. Efficient, delivered on time and beautiful flowers.”

Helpful Report

Posted 6 months ago

Hello Dawn, Thank you for your kind words! We're delighted to hear that you've been pleased with your orders from B&M Flowers. It’s great to know that our service and beautiful flowers have met your expectations each time. We truly appreciate your loyalty and look forward to helping you brighten your friends' days in the future!

Posted 6 months ago

“Pretty flowers delivered on time”

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Posted 6 months ago

Hello Glenys, Thank you for your lovely feedback! We're glad to hear that the flowers were pretty and delivered on time. Your satisfaction means a lot to us, and we look forward to serving you again soon!

Posted 6 months ago

“Recipient was very pleased”

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Posted 6 months ago

Hi Lisa, Thank you for your feedback! We're thrilled to hear that the recipient was very pleased with their gift. Your support means a lot to us, and we look forward to helping you again in the future!

Posted 6 months ago

“I had the flowers delivered to a friend for her birthday. I didn't see them but my friend said they were beautiful.”

Helpful Report

Posted 6 months ago

Hello Mary, Thank you for your feedback! We’re so glad to hear that your friend found the flowers beautiful for her birthday. It’s always wonderful to know we could help make her day special. We appreciate your support and look forward to serving you again in the future!

Posted 6 months ago

“Very easy ordering system, and although you have to pay extra for delivery notification, it is worth it to know they were delivered safely. For both times I've used B&M my family have been pleased with the flowers, although I haven't seen a picture of what was sent, so hoping they are ok.”

Helpful Report

Posted 6 months ago

Thank you for your thoughtful feedback! We're glad to hear that you found our ordering system easy to use and that your family has been pleased with the flowers. We appreciate your understanding about the delivery notification and are happy to know you find it worthwhile. If you ever have any questions or want to share feedback about the arrangements, please feel free to reach out. We look forward to serving you again in the future!

Posted 6 months ago

“This is yet another purchase from B&M flowers that was quick to process. Based on comments from the recipients of the past flowers order, I am confident these flowers will be delivered on time and be as beautiful as before. Thank you B&M”

Helpful Report

Posted 7 months ago

Hello Lin, Thank you for your continued trust in B&M Flowers! We're thrilled to hear that you find our ordering process quick and reliable. It's wonderful to know that our past deliveries have met your expectations, and we’re confident this order will be just as beautiful. We truly appreciate your support and look forward to serving you again soon!

Posted 6 months ago

“My best friend loved them she is very unwell and the flowers made her week thank you 😊”

Helpful Report

Posted 7 months ago

Hello Nicola, Thank you for your touching feedback! We're so glad to hear that the flowers brought joy to your best friend during a difficult time. It means a lot to us to know we could help brighten her week.

Posted 6 months ago

“The flowers were lovely well worth the money. Will continue to use b&m flowers”

Helpful Report

Posted 7 months ago

Thank you for your wonderful feedback! We're so glad to hear that you loved the flowers and found them to be worth the money. We appreciate your support and look forward to continuing to serve you with beautiful arrangements in the future!

Posted 6 months ago

“Mum loved them would use again”

Helpful Report

Posted 7 months ago

Thank you for your kind words! We're thrilled to hear that your mum loved the flowers. We appreciate your support and look forward to helping you again in the future!

Posted 6 months ago

“Very efficient service”

Helpful Report

Posted 7 months ago

Thank you for your feedback! We're glad to hear that you found our service very efficient. Your satisfaction is important to us, and we look forward to serving you again soon!

Posted 6 months ago

“Really pleased, beautiful flowers, delivered as requested well packaged. Will definitely use you again and recommend you”

Helpful Report

Posted 7 months ago

Hello Jane, Thank you so much for your wonderful feedback! We're thrilled to hear that you were pleased with the beautiful flowers and that they were delivered as requested and well-packaged. Your recommendation means a lot to us, and we can’t wait to assist you again in the future!

Posted 6 months ago

“Beautiful flowers gratefully received Thankyou”

Helpful Report

Posted 7 months ago

Thank you for your lovely feedback! We're so glad to hear that the flowers were beautifully received. Your appreciation means a lot to us, and we look forward to serving you again soon!

Posted 6 months ago

“Went well, a little disappointing that one is dragged to include a printed message (though a recorded one is free) but great value on the pricing for flowers and delivery. I would like to be able to see pictures of the different sizes of each bunch before ordering.”

Helpful Report

Posted 7 months ago

Hello Kavita, Thank you for your feedback! We're glad to hear that your overall experience went well and that you found our pricing for flowers and delivery great value. We appreciate your suggestion regarding the printed messages and the desire to see pictures of the different sizes before ordering; we'll definitely take this into consideration for future improvements. Your insights are valuable to us, and we look forward to serving you again!

Posted 6 months ago

“Always fabulous flowers of excellent quality and delivered promptly I’ve bought many bouquets from b&m and will continue to do so”

Helpful Report

Posted 7 months ago

Thank you for your fantastic feedback! We’re delighted to hear that you consistently enjoy our fabulous flowers and excellent quality. Your loyalty means so much to us, and we look forward to providing you with beautiful bouquets for many more occasions to come!

Posted 6 months ago

“Lovely flowers delivered on date requested. Well done!!”

Helpful Report

Posted 7 months ago

Thank you for your kind words! We’re thrilled to hear that the flowers were lovely and delivered on the requested date. Your satisfaction means a lot to us, and we appreciate your support. We look forward to serving you again soon!

Posted 6 months ago

“Arrived on time and the recipient was delighted with them.”

Helpful Report

Posted 7 months ago

Hello Christine, Thank you for your feedback! We're so glad to hear that the flowers arrived on time and that the recipient was delighted with them. Your support means a lot to us, and we look forward to helping you celebrate more special moments in the future!

Posted 6 months ago

“The service from B&M flowers was amazing, arrived on time and were lovely. Would definitely use again.”

Helpful Report

Posted 7 months ago

Thank you for your wonderful feedback! We’re thrilled to hear that you had an amazing experience with our service and that the flowers arrived on time and looked lovely. Your satisfaction is our priority, and we can’t wait to assist you again in the future!

Posted 6 months ago

“They were a gift for a friend, she was delighted.”

B&M Flowers 5 star review on 27th September 2024

Helpful Report

Posted 7 months ago

Hello Penelope, Thank you for your feedback! We're so glad to hear that your friend was delighted with her gift. Your support means a lot to us, and we look forward to helping you with more special gifts in the future!

Posted 6 months ago

B&M Flowers is rated 4.8 based on 10,361 reviews