B&M Stores Reviews

Name: B&M Stores
Rating: 2.65

2.7 Rating 340 Reviews

40 %

of reviewers recommend B&M Stores

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2.7

Based on 340 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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B&M Stores 1 star review on 12th February 2023

Daniel Ulise Draghici

B&M Stores 1 star review on 10th December 2022

Adam

B&M Stores 1 star review on 30th November 2022

Christina

B&M Stores 1 star review on 22nd November 2022

Irena

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought an Oak Unit today from Huddersfield Leeds Road store. The staff were extremely helpful ! Special thanks to Tatiana who went above and beyond helping us get it into the car! Excellent service 👍”

Helpful Report

Posted 5 years ago

“I returned a faulty Now Tv stick to a store I did not complete the original purchase in- The lady who served us was brilliant and helpful and exchanged the item with no hesitation. The store was really busy at the time and a long queue formed behind me, even though many customers were tutting and much eye rolling was going on she carried on being helpful and friendly and professional. The lady behind us kept pushing her items closer and closer to the till in a bid to speed our transaction up, but due to the nature of what was returned she had to open the item and remove the codes etc and didn’t succumb to the pressure. This was the Foss Island Road Store in York.”

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Posted 5 years ago

“Just returned from Ellesmere Port store brilliant customer service. l think the guys name was Steve sorry l did ask but forgotten ( had tattoos on both arms) so polite friendly and efficient,he lifted 5 bag of soil & 3 bag of gravel & a big pot on trolley then pushed to tills and waited Until I’d payed, then loaded it all into my car and took my trolly back. Thank you”

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Posted 5 years ago

“Gold star for Nadia in the Ferryhill branch. Excellent customer service when returning an item. Very helpful and accommodating, can`t praise her enough.”

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Posted 5 years ago

“We took some toys back to the b&m store in Market Harborough The two ladies that dealt with us were very nice and efficient, especially us it was our fault in buying the wrong toys in the first place”

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Posted 5 years ago

“John was so helpful and help me so much. Works at Dingle B&M Liverpool. Think he needs to be praised”

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Posted 5 years ago

“In every store the staff are so friendly and helpful..they are always trying to go the extra mile..brilliant”

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Posted 5 years ago

“I would like to recommend BOBBY from B&M store Wolstanton for his efforts to help me source several items in store. He rang several other stores on my behalf and found items in his store for me. He did this with the great zeal and I Was very impressed with work ethic. Thank you Bobby.... you are a star”

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Posted 5 years ago

“Visited the BRUNEL PARK, READING shop yesterday, for the first time. I was disabled and was hubby was struggling with trolley, we were helped by a really kind member of staff, nothing was too much trouble and he found a special disabled trolley. He was even concerned about us getting wet in the pouring rain yesterday. He was too helpful and deserves all the praise possible, thank you so very much. Excellent store.”

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Posted 5 years ago

“Heywood store I went in today and asked for help from a young man named nikki he was so helpful and really tried to help me get what I wanted thank you”

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Posted 5 years ago

“Lincoln Store off Dixon Street Very helpful staff this evening; I wanted to purchase three bags of compost, but cannot lift heavy items due to cancer op. some years ago - young lady at till was very courteous and helpful and called a second colleague to assist me with loading the car.”

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Posted 5 years ago

“The staff at the B&M Express store speke Liverpool always go out of there way to help and always polite and smiling for a small store there is a lot still on offer”

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Posted 5 years ago

“Staff in Erdington store, all helpful - shout out to Simon for his help. Also sharron is castle Vale birmingham. I love B&M.”

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Posted 5 years ago

“Excellent customer service today from Toby, Garden Manager of West Drayton Store. He was knowledge, charming and helpful. Later seen him loading a lady's car with heavy gardening materials. An asset to the company.”

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Posted 5 years ago

“Both managers at the Pontypridd and Aberdare stores couldn't do enough for us. Lots of phone calls berween them and our chairs were waiting for us. A big thank you to the blond haired assistant who went out of her way to help us too. Lovely to see good customer service. A big thumbs up to the 3 of you.”

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Posted 5 years ago

“Sheffield meadowhall BnM have the best store operators! Young girl called delina and a chap called Jamie. Couldn't do enough for me and I walked out of there very happy. Brilliant customer satisfaction give them 2 a raise!!”

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Posted 6 years ago

“Was in the store today with my young son who was being an absolute pain so I was stressing out and couldn’t find the item I wanted , a young girl who I think was Eastern European , Andrea , was so helpful , she was making my son laugh and took us to the product I couldn’t find”

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Posted 6 years ago

“I rang to see if you had some paint in stock . I was put through to a lady called Vicky she was so helpful and found the paint and put it to one side for me to collect . Thankyou Vicky from Bury B&M she was brilliant”

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Posted 6 years ago

“Recently bought a quantity of sand, cement and slabs. Collection was very easy round back of store. All products were wheeled out to the car on pallets making it a very swift and efficient service.”

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Posted 6 years ago

“I what cunftbul and felt welcome it is the best shop ever”

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Posted 6 years ago

B&M Stores is rated 2.7 based on 340 reviews