Login
Start Free Trial Are you a business?? Click Here

B&M Stores Reviews

2.6 Rating 342 Reviews
F
Happiness Grade
F

Refund - Difficult

20.00%
Industry Average
Had mouldy cakes..2 days out of date when bought.had receipt. Reluctant to refund my money..shouldn't have had a battle to get my money refunded..manager was very rude..but apologised afterwords..shall NEVER Shop their again..second time I have had rudeness from B&M...
posted 4 years ago - Arnold Pearce
I bought 5 masks for £5, got home to find one of them on the row was not in the deal as it was in the wrong place. I was charged £3 more. So I returned the mask still completely sealed and with a receipt. They would not give me a refund as it was a mask.
posted 4 years ago - Joanna Burton
Gazebo £100 grey had this 2 months and screwed down and even tied with rope to keep safe the screws kept failing out and it’s fell to bits going rusty waste of money no refund was told it’s not to be left out in adverse weather !! We’re in the middle of summer so basically don’t buy !!!!
posted 4 years ago - Jamie
I've ordered bouquet of amazing roses… I've ordered bouquet of amazing roses (just on the pictures)and received almost dead flowers plus damaged vase((( In the total B&M flowers doesn't want make refund of flowers and any money.
posted 4 years ago - Oksana Simioforidis
It was not working within 3 weeks, and on trying to get a refund on 19/02/18, and with the receipt, I was told by the floor manager, that I could not have bought it at that store, and I was refused a refund or a replacement.
posted 7 years ago - E. Wilson