B&M Stores Reviews

Name: B&M Stores
Rating: 2.71

2.7 Rating 329 Reviews

41 %

of reviewers recommend B&M Stores

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2.7

Based on 329 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The staff were extremely helpful in helping me find what I was looking for.Even at the checkout,they were cheerful and chatty.Makes the shopping trip more pleasant after a hard day at work”

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Posted 7 years ago

“I found a few items I haven't seen in other shops. Good price too”

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Posted 7 years ago

“Staff arent very helpful”

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Posted 7 years ago

“Wide range of things”

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Posted 7 years ago

“Visited the new store in Wadebridge, Cornwall, twice since it opened and both times have experienced bad customer service. The first time from asking a question to a young girl on the shop floor, who just shrugged her shoulders and said "I don't know" to the cashiers talking amongst themselves along with (I presume) the Manageress, talking about why they were still having to work at 7.00 p.m. at night and moaning about previous customers and other members of staff. The second visit, polite young guy on the shop floor who asked me very politely to move so he could come through with the trolley and thanked me for moving !! However, once again a different cashier, ignorant, rude served me, shoved receipt in my hand and just started talking to another member of staff. No interaction, i.e. started scanning my shopping whilst I was unloading my trolley with not asking if I needed a hand or a bag.”

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Posted 7 years ago

“i looked on their website for a particular tin of paint but when i got to the shop i could not find it i then asked a member of staff but she could not find it either she then went and got another member of staff to help me she in turn checked the stock in her hand machine and managed to get me the paint i required i would say that this was very good customer service”

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Posted 7 years ago

“Maggots on the products. Flies on the shelves. Staff rude, making sexual noises in the isles... disgusting! Manager dressed like a T A R T - I had my son with me and her boobs were flying out!. Horrible experience, never ever again!”

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Posted 7 years ago

“Got exactly what a needed quickly”

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Posted 7 years ago

“Great selection of items for an affordable price.”

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Posted 7 years ago

“Always great service, great products at great prices”

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Posted 7 years ago

“TODAY 28TH SEPTEMBER. I LOST MY GLASSES. I ASKED A MEMBER OF STAFF IF ANYONE HAD HANDED THEM IN. EVERY FREE MEMBER OF STAFF HELPED IN SEARCH. .THEY WERE FOUND...THEY WERE WONDERFUL .THANK YOU ALL SO MUCH WOULDN'T HAVE GOT BETTER TREATMENT IN HARRODS THANK YOU AGAIN MRS SALLY PEAKE .LOUGHBOROUGH”

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Posted 7 years ago

“Really good store so reasonable I bought some wedding stuff and was really pleased”

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Posted 7 years ago

“Advertise Dulux Smooth Weathershield Masonry Paint online at a good price. You cannot check stock beforehand either online or by telephoning. I wasted half a gallon of petrol tonight going to the Southampton store and there wasn't a tin of anything in the Dulux brand on the shelves. My one and only visit to this store. Why advertise online what isn't for sale ?.”

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Posted 7 years ago

“Staff are lovely they are very helpful & friendly”

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Posted 7 years ago

“very good staff”

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Posted 7 years ago

“Handy close and easy to shop”

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Posted 7 years ago

“Staff were very helpful”

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Posted 7 years ago

“I had to return two items as they were faulty. Staff asked no questions and allowed my kids to pick out other products with zero fuss. Really good customer service”

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Posted 7 years ago

“good value for money”

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Posted 7 years ago

“Fab customer service and great prices”

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Posted 7 years ago

B&M Stores is rated 2.7 based on 329 reviews