BOATsmart! Reviews

Name: BOATsmart!
Address: 24 W Campbell Rd Suite 512, Richardson, Texas
Rating: 4.40

4.4 Rating 8,136 Reviews

89 %

of reviewers recommend BOATsmart!

Company Reviews

Metrics

Info

4.4

Based on 8,136 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5

Visit Website

Phone:

1-877-792-3926

Email:

info@boatsmartexam.com

Location:

24 W Campbell Rd Suite 512,
Richardson
Texas
24 W Campbell Rd Suite 512, Richardson, TX 75080,

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BOATsmart! 5 star review on 7th September 2021

117

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Training is fair. The test is full of spelling issues, wrong answers, poor wording, repeat questions, useless questions on specific % deaths etc when it could be useful information. Pass the class, but poorly done.”

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Posted 3 years ago

“Some questions to a module answers were stated on the next module not the existing one. I forget which module but the steps didn’t coincide with the speakers and at one point it said all the way to step example would be step 11 but only 7 were posted. Otherwise informative course”

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Posted 3 years ago

“It was a great course, I've learned a lot. Thank you.”

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Posted 3 years ago

“Website won’t work for exam and already completed all the tests which I wanted to have license by now. Get it fixed or stop taking our money. Also sat on hold and asked for call back and emailed. Never recommend this site again as my niece used a different one without issue.”

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Posted 3 years ago

“I'm asking for a refund because: 1, The website is down for days and there is no way to log in 2, I tried to contact the service. After put me on hold for an hour and I left my number. Nobody get back to me since then. Very disappointed!”

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Posted 3 years ago

“It would be good to know the time duration of each module. It would also be helpful to know the wrong answers for the each module quiz. I'm sure I repeated the wrong answers to the exam. One has no idea.”

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Posted 3 years ago

“It was a great experience completing the course today with my 12 year old son!! We had a great time going through course material and enjoyed competing for best quiz scores! The material was thorough, informative and fun to go through. The course and exam took us 7 hours to complete, but looking forward to getting out on the water together.”

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Posted 3 years ago

“Awesome Set up multiple courses for family members Younger family members completed course online with very little assistance and passed the online exam.”

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Posted 3 years ago

“Spent 4-5 hours doing the course and then it would not advance me to the website to do the test . Called your help line and its been 3 hours and no support to get my test. How do i get my money back . Total waste of time and money.”

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Posted 3 years ago

“Good course ! Had bought the book not knowing I could just do it on line”

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Posted 3 years ago

“If I could give a zero star I would. Paid for a boat license replacement on May 11/21. It is now Sept 3/21 and nothing. The excuses are the first sign this company is a fraud. Got tired of waiting for the next excuse and just want my money back. Not holding my breath on getting reimbursed. Calling the Better business bureau on them. Shame that this company is bringing a bad name to such a beautiful area of Ontario.”

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Posted 3 years ago

“Everything started well, I completed my course along side the exam, well I thought I did at least. I have tried way to many times calling and every time pressed on 0 to keep my place in line and get the next available represent to call me back. This all started 2 weeks ago and still I've had no response. Very frustrating, considering I completed everything 4 months ago and can't get an answer to why my account is acting up.”

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Posted 3 years ago

“It was very convenient doing online, very well explained”

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Posted 3 years ago

“Test is very long and you can't advance faster if you have read it. Tried to do the Transport Canada test and it would not let me go into it. Tried to contact Boatsmart and waiting time was over an hour and phone wouldn't last long enough. Put in phone # for call back 3 times and have never received a call back.”

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Posted 3 years ago

“Very Informative - well laid out and presented! I learned a lot and feel much more confident as I new boater. Thank you!”

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Posted 3 years ago

“Absolutely terrible - of the several broken links within the course, the most important broken link is the one to the final exam. After hours of completing the course, I cannot access the exam at all (tried PC, Mac, mobile, chrome, safari, etc. removed pop up blockers, etc.). I tried calling and using the "call back" option. I never received a call back. I called and waited on hold twice - no one picked up ever. I wrote an email - no one has responded. I registered for my boatsmart course several weeks ago - I have not been able to complete the license or get any assistance or answer at all - Super DISAPPOINTING. At this point, a money grab with no payoff. Hopefully someone at the company pays attention to the reviews. And if you are a potential client, look elsewhere - lots of other providers! (Oh, and I bought 2 so my husband could also get his license - neither of us have been able to complete. These guys will try to add to your cart automatically - check your numbers before you pay or you'll be buying 4 instead of the 1 or 2 you want to buy.)”

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Posted 3 years ago

“Campfire Collective is a scam!! Bought a boatsmart course for my daughter. She took the exam and failed the first try. 24 hours later she attempted to retake it. The website won't allow her. She's been trying for 4 days with no success. I've emailed and called Campfire Collective no one answers the phone, no call back given to me even though the phone system offers a call back service. Absolutely disgusted by this fraudulent company! Please save your money and avoid these con artists. At this point I don't know who to call to investigate this company so other people don't get robbed.”

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Posted 3 years ago

“Same experience as everybody. Web page broken. Can't do exam. cant get a hold of anyone. Hours on the phone and no answer. No replies to multiple emails. This place is 100% SCAM. i will be contacting my credit card for a claim for refund - goods not delivered. Breach of contract.”

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Posted 3 years ago

“Great animated videos!”

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Posted 3 years ago

“Very helpful. Fairly easy”

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Posted 3 years ago

BOATsmart! is rated 4.4 based on 8,136 reviews