BOATsmart! Reviews

Name: BOATsmart!
Address: 24 W Campbell Rd Suite 512, Richardson, Texas
Rating: 4.40

4.4 Rating 8,137 Reviews

89 %

of reviewers recommend BOATsmart!

Company Reviews

Metrics

Info

4.4

Based on 8,137 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5

Visit Website

Phone:

1-877-792-3926

Email:

info@boatsmartexam.com

Location:

24 W Campbell Rd Suite 512,
Richardson
Texas
24 W Campbell Rd Suite 512, Richardson, TX 75080,

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BOATsmart! 5 star review on 7th September 2021

117

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found the course extremely thorough and fully prepared me to write the exam with confidence. My only suggestion is that you had to wait for the timer to change to the next lesson which was irritating and definately made the course longer to take than it needed to be. Students should be able to go at there one speed and be able to move on when they are ready too.”

Helpful Report

Posted 3 years ago

“Stay away. Very very bad place. Did course and would not let me do final exam. Call the number to help and all day I left my phone on hold and no answer. I emailed them and nothing. I’m thinking they took my money and that’s it. Guess my next step is to make a complaint to transport Canada. Try and get my money back. So learn from my experience and stay away. On day two going on day three that close at 5 pm nothing☹️ Haha they just hung up on me at 5pm. Going to try and call they American number now.”

Helpful Report

Posted 3 years ago

“Hey to those people who are not getting anywhere with email or calling… I just got off the phone with customer service. Kaitlyn was so sorry for the delay and explained that unexpectedly some staff members had left and now they are extremely short staffed. (Only 2 staff left) Please bare with them!! They will get back to you!!”

Helpful Report

Posted 3 years ago

“I misplaced my boating license. I ordered and paid for 2 replacement cards over 3 weeks ago. I have not received anything. I have tried to follow up via email several time. Got two responses . One made no sense. The other wanted my order number DOB and full name. I have followed up twice in the last 2 weeks for a status report and have received nothing. I called this morning and got in the que. its 330pm and still no call back. Questioning if this site is legit!!!!”

Helpful Report

Posted 3 years ago

“Their website consistently has problems. There was an upgrade last week that seems to have deleted my account. Have been emailing and calling their tech support for days. No answers. Even the Contact Us page goes to a 404 error. Been on hold for hours. No replies. I'd pick a more reputable provider. These guys do not seem to have a good reputation.”

Helpful Report

Posted 3 years ago

“I was unable to play any of the video's provided throughout the course. When opening the links provided that redirected me to YouTube, I received a message showing the video is Private. Additionally, I have not received a receipt as advised.”

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Posted 3 years ago

“I really enjoyed the course! It was easy to learn/understand and was very well made. Thank you!”

Helpful Report

Posted 3 years ago

“I can’t complain passes with 98%. Didn’t think I’d do that well. Would have liked a little more detail on some parts (had to use other sites) But know more now than I did before.”

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Posted 3 years ago

“Course is good but having difficulty transferring the second course”

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Posted 3 years ago

“Couple questions on the final test not covered in the course, but didn’t make a difference to my final result. Also was slightly frustrating with the time delay before being able to move to next lesson. I read much faster than the timer for the majority of the sessions.”

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Posted 3 years ago

“Boatsmart makes it easy to learn for the exam.”

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Posted 3 years ago

“Content was good. Videos did NOT work. Neither within the course or clicking the link provided to YouTube. Audio only.”

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Posted 3 years ago

“Great course, well organized and presented. I did it on a rainy Sunday.”

Helpful Report

Posted 3 years ago

“The course was well organized and presented. I appreciated the options to listen and/or read the information. The animation videos were particularly helpful.”

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Posted 3 years ago

“Very informative - I will just be driving a PWC but now I know SO much more!!!”

Helpful Report

Posted 3 years ago

“Course was fine but customer service is awful! I called 4 times and emailed twice and still have not received a reply. Cannot access the government final exam so I can’t even take the exam and get my license! Awful!!”

Helpful Report

Posted 3 years ago

“Quick, fast, and easy way to get your boaters license.”

Helpful Report

Posted 3 years ago

“The course is easy if you take the time to read it all the way through. Perhaps a shorter time per page before being able to move on would be helpful. I often could read through the page in about half of the allowed time but had to wait for the countdown timer before I could continue.”

Helpful Report

Posted 3 years ago

“The coarse was easy to follow and informative. My son & I took it together & we both passed. We did have a great deal of trouble with technical support, when calling their 1-800 number, they don't return calls. Logging into the online portions was sometimes challenging and made worse by their lack of online or phone support. BTW, my son has his temp. PCOC card... it expires next week and we are still waiting for his permanent card... did I mention that The Collective will NOT answer the phone or return calls?”

Helpful Report

Posted 3 years ago

“absolutely terrible do not use this website for your boaters test. completed it years ago and now i cannot purchase a replacement because they use their website and made it unable for me to see my previous courses. ive tried to call them, email, live chat, none of them will respond, what a waste of my time honestly. im not someone to make bad reviews but this is frustrating . don’t believe me? try and get ahold of them yourself before purchasing through their company. give them a call, you will be on hold until they close, give them a email they will not respond.”

Helpful Report

Posted 3 years ago

BOATsmart! is rated 4.4 based on 8,137 reviews