BOATsmart! Reviews

Name: BOATsmart!
Address: 24 W Campbell Rd Suite 512, Richardson, Texas
Rating: 4.40

4.4 Rating 8,146 Reviews

88 %

of reviewers recommend BOATsmart!

Company Reviews

Questions

Metrics

4.4

Based on 8,146 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5

Visit Website

Phone:

1-877-792-3926

Email:

info@boatsmartexam.com

Location:

24 W Campbell Rd Suite 512,
Richardson
Texas
24 W Campbell Rd Suite 512, Richardson, TX 75080,

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BOATsmart! 5 star review on 7th September 2021

117

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“If I could give a zero star I would. Paid for a boat license replacement on May 11/21. It is now Sept 3/21 and nothing. The excuses are the first sign this company is a fraud. Got tired of waiting for the next excuse and just want my money back. Not holding my breath on getting reimbursed. Calling the Better business bureau on them. Shame that this company is bringing a bad name to such a beautiful area of Ontario.”

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Posted 3 years ago

“Everything started well, I completed my course along side the exam, well I thought I did at least. I have tried way to many times calling and every time pressed on 0 to keep my place in line and get the next available represent to call me back. This all started 2 weeks ago and still I've had no response. Very frustrating, considering I completed everything 4 months ago and can't get an answer to why my account is acting up.”

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Posted 3 years ago

“It was very convenient doing online, very well explained”

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Posted 3 years ago

“Test is very long and you can't advance faster if you have read it. Tried to do the Transport Canada test and it would not let me go into it. Tried to contact Boatsmart and waiting time was over an hour and phone wouldn't last long enough. Put in phone # for call back 3 times and have never received a call back.”

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Posted 3 years ago

“Very Informative - well laid out and presented! I learned a lot and feel much more confident as I new boater. Thank you!”

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Posted 3 years ago

“Absolutely terrible - of the several broken links within the course, the most important broken link is the one to the final exam. After hours of completing the course, I cannot access the exam at all (tried PC, Mac, mobile, chrome, safari, etc. removed pop up blockers, etc.). I tried calling and using the "call back" option. I never received a call back. I called and waited on hold twice - no one picked up ever. I wrote an email - no one has responded. I registered for my boatsmart course several weeks ago - I have not been able to complete the license or get any assistance or answer at all - Super DISAPPOINTING. At this point, a money grab with no payoff. Hopefully someone at the company pays attention to the reviews. And if you are a potential client, look elsewhere - lots of other providers! (Oh, and I bought 2 so my husband could also get his license - neither of us have been able to complete. These guys will try to add to your cart automatically - check your numbers before you pay or you'll be buying 4 instead of the 1 or 2 you want to buy.)”

Helpful Report

Posted 3 years ago

“Campfire Collective is a scam!! Bought a boatsmart course for my daughter. She took the exam and failed the first try. 24 hours later she attempted to retake it. The website won't allow her. She's been trying for 4 days with no success. I've emailed and called Campfire Collective no one answers the phone, no call back given to me even though the phone system offers a call back service. Absolutely disgusted by this fraudulent company! Please save your money and avoid these con artists. At this point I don't know who to call to investigate this company so other people don't get robbed.”

Helpful Report

Posted 3 years ago

“Same experience as everybody. Web page broken. Can't do exam. cant get a hold of anyone. Hours on the phone and no answer. No replies to multiple emails. This place is 100% SCAM. i will be contacting my credit card for a claim for refund - goods not delivered. Breach of contract.”

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Posted 3 years ago

“Great animated videos!”

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Posted 3 years ago

“Very helpful. Fairly easy”

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Posted 3 years ago

“Very efficient and informative- made the exam easy as all information had been reviewed”

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Posted 3 years ago

“Tried numerous time to contact someone all summer Via the telephone # and numerous emails. My husband and I did the course and passed the test. I received the license but my husband didn't! Very disappointed”

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Posted 3 years ago

“Great course with clear explanations of all material.”

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Posted 3 years ago

“Was clear and easy to use”

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Posted 3 years ago

“BOATSmart is great. The materials from the courses were easy to understand and prepared me for the final exam.”

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Posted 3 years ago

“A clear and concise, virtual learning tool. Loved it! Thanks, Dil Anderson”

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Posted 3 years ago

“Informative and easily understandable”

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Posted 3 years ago

“I tried different courses in the past, but I could't get my head around it. (I'm an engineer, suffering a functional neurological disorder). Your course, with the narrations and videos is way better. There were a few issues with the course though: two YouTube videos that wouldn't play for me. In one chapter (forgot which one) I had to wait for 1.5 minute after the video ended to be able to get to the next chapter. I got lost in the chapter (6) about the navigations buoys. I used Google to make a few things clear. At the end I passes the exam. Thank you for making this possible for me.”

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Posted 3 years ago

“The course was nicely laid out and had all the information you need to pass with ease. I do wish however that the timer was a fair but faster as a quick reader I was often stuck waiting 15-40 seconds for each screen which added up to an extra hour or more of time.”

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Posted 3 years ago

“Very thorough content presented in easy to comprehend ways.”

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Posted 3 years ago

BOATsmart! is rated 4.4 based on 8,146 reviews