BOATsmart! Reviews

Name: BOATsmart!
Address: 24 W Campbell Rd Suite 512, Richardson, Texas
Rating: 4.40

4.4 Rating 8,136 Reviews

89 %

of reviewers recommend BOATsmart!

Company Reviews

Metrics

Info

4.4

Based on 8,136 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5

Visit Website

Phone:

1-877-792-3926

Email:

info@boatsmartexam.com

Location:

24 W Campbell Rd Suite 512,
Richardson
Texas
24 W Campbell Rd Suite 512, Richardson, TX 75080,

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BOATsmart! 5 star review on 7th September 2021

117

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“videos didn't work. customer service never got back to me regarding the issue.”

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Posted 3 years ago

“Was very easy to follow! Only wish I could have gone through it at my own pace since I was usually waiting on the timer to finish.”

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Posted 3 years ago

“All you need to know, plus some great tips”

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Posted 3 years ago

“Very educational and informative 👌”

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Posted 3 years ago

“THIS PROGRAM SUCKS. No customer service, been on hold for hours. If you don't pass the lesson quiz it takes you back to the beginning and you have to restart with the timed slides. Brutal. DONT WASTE YOUR MONEY”

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Posted 3 years ago

“As a follow up to my review 2 weeks ago (see below). I did get my cards as Kaitlyn promised. Please be patient with customer service. They are doing the best they can due to unforeseen circumstances. Hey to those people who are not getting anywhere with email or calling… I just got off the phone with customer service. Kaitlyn was so sorry for the delay and explained that unexpectedly some staff members had left and now they are extremely short staffed. (Only 2 staff left) Please bare with them!! They will get back to you!!”

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Posted 3 years ago

“Very nice course”

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Posted 3 years ago

“I learned a lot from the capsules, thank you”

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Posted 3 years ago

“Took the course, got a temporary card which expired on August 14 and still waiting for my permanent card… have called several times, waited on hold for several hours, left number for call back and sent email and have heard not one word back… can’t believe they are endorsed by Transport Canada…. Worst company ever!! Go somewhere else if you haven’t already been sucked in…”

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Posted 3 years ago

“Have contacted Transport Canada concerning their failure to connect with me after taking my money. Paid for replacement card plus a 'temporary' card and received nothing.....not even a return call for each of my 5 attempts, emails and chat efforts. Have now arranged for new course through reputable source.”

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Posted 3 years ago

“Great course, easy to follow.”

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Posted 3 years ago

“Good content. Easy to follow”

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Posted 3 years ago

“Terrible response time from customer service. I bought my course a month ago and have been having trouble signing in and accessing it. I've tried using their online chat function and emailing them multiple times and only got a reply once informing me they were understaffed and asked me for my account information. However, ever since supplying them with said information I have yet to hear back from anyone in the two weeks which have elapsed since then.”

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Posted 3 years ago

“Take the time to do the course and you are well prepared to ace the exam. Very well laid out and easy to follow. Definitely recommend.”

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Posted 3 years ago

“The modules took longer than expected (5 hours), but were very helpful and well done. I was able to complete the actual test in 15 min as a result. Very pleased.”

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Posted 3 years ago

“I cant get my exam done it is stuck and cant get through call center? Frustrating - Would love a call back or email CZ”

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Posted 3 years ago

“No customer service at all ordered 3 cards received 1 can’t get anyone on the phone no call back no answer to emails. No way to run a business!!!”

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Posted 3 years ago

“The modules covered everything needed in order to pass the test. The wording used in the quizzes is exactly the same as the wording used on the test.”

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Posted 3 years ago

“We have tried to contact the office multiple times regarding the hard copy of the license for my son. Was told it was in the mail twice and still nothing has come in. No one answers the phone nor returns call back requests. So here we sit with an expired temporary license and no hard copy for him…I think someone needs to improve on customer service. And we may be going to another boating certification program for him to actually get his license done and complete.”

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Posted 3 years ago

“Extremely well designed.”

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Posted 3 years ago

BOATsmart! is rated 4.4 based on 8,136 reviews