BOATsmart! Reviews

Name: BOATsmart!
Address: 24 W Campbell Rd Suite 512, Richardson, Texas
Rating: 4.40

4.4 Rating 8,146 Reviews

88 %

of reviewers recommend BOATsmart!

Company Reviews

Questions

Metrics

4.4

Based on 8,146 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5

Visit Website

Phone:

1-877-792-3926

Email:

info@boatsmartexam.com

Location:

24 W Campbell Rd Suite 512,
Richardson
Texas
24 W Campbell Rd Suite 512, Richardson, TX 75080,

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Experience nulle pour se connecter, revient en anglais, j'ai payé le cours et mon profil est finalement en francais mais le cours est en anglais. Les commentaires en ligne disent aussi que vous ne remettez pas la carte. c'est nul nul nul. Terrible comme perte de temps en ligne”

Helpful Report

Posted 3 months ago

“The quizzes at the end of each module sometimes asked questions from future modules I have not yet completed. The multiple-choice answers are often worded poorly leading to incorrect answers. If you fail one of the modules instead of being able to review the information and retest, you have to retake the entire module and are still required to wait 1-3 minutes on every single question which is a total waste of time. It says that this course takes 3 hours, but it actually took me over 7 hours to complete. The positive: The videos and narration are well-made and helpful. I haven't taken this course from any of the other providers, so I don't know how it compares, but I would not recommend this course to others until they make some needed changes.”

Helpful Report

Posted 9 months ago

“Very annoying course. 6 hours of dumb "modules" to do a 15 min quiz.”

Helpful Report

Posted 10 months ago

“Company seems to be not in service. Password reset did not work, and the contact email generated a bounce back.”

Helpful Report

Posted 10 months ago

“pass the exam but did not mail me the card”

Helpful Report

Posted 2 years ago

“Paid for and took the exam, passed in the 80s. Haven't received my card. I did receive an e-mail with F-bombing and my password was displayed with ALL my information”

Helpful Report

Posted 2 years ago

“Stay away from this company, it's a totally a scam. No customer service at all. NO ONE WILL REPLY TO YOU”

Helpful Report

Posted 2 years ago

“questions do not fit the lessosns”

Helpful Report

Posted 2 years ago

“Garbage site, took forever to complete. The time between lessons was often out of sync with the audio. Could not move to the exam after completing the course and nobody was available to answer the phone. I would strongly advise using another site. Terrible experience!!”

Helpful Report

Posted 2 years ago

“Terrible. No way to move through the course at your own speed and full of useless information. I've logged over an hour and a half on the course and am just barely on module 3/7. Do not take this course.”

Helpful Report

Posted 2 years ago

“First: if you are already an experienced yachtsman you can't just take the test. You have to do the course. Agonizingly, the course has timers set so that you can't skip ahead the parts you already know. It takes 15 seconds to read and understand the page, but it makes you wait up to THREE MINUTES to get to the next lesson. Multiply this by 7 modules and what 22-50 lessons per module... omg torture. What an utter waste of my time.”

Helpful Report

Posted 2 years ago

“So often I could read the module section's content quickly, yet the timer for advancement had minutes left. The audio would be word for word the content. Even when using the audio dictation or videos, there would be time left on that damn timer. As a result it took me months to get through the course as I would get onto other things for EVERY damn section as I waited for the DAMN TIMER to count down. I wish I could have my time back.”

Helpful Report

Posted 2 years ago

“Stay away from this company，it's absolutely scam，NO customer support at all，I contacted them by phone，support email and owner‘s email，NO response at all，website says refundable within 60 days，but it's IMPOSSIBLE！Never trust this company！！！”

Helpful Report

Posted 2 years ago

“Painfully slow, remove or reduce the mandatory time limits, took over two hours to complete reading I could do in 30 minutes”

Helpful Report

Posted 2 years ago

“Paid for the course on March 17th with PayPal, my payment has been on hold for 3 weeks even though the money has been taken out of my account. No one has answered my email or the support form I sent in. Save your time and get the course somewhere else.”

Helpful Report

Posted 3 years ago

“If you have hours and hours of extra free time use this method. How to fuel a boat takes 10+ required minutes of video alone. Very slow and mandatory video. Find better options elsewhere.”

Helpful Report

Posted 3 years ago

“I think this company went out of business. I paid the fee. I spent all day taking the class. When it came time to take the final it crashed. No one will get back to me. No phone calls. No emails. Don't use this company.”

Helpful Report

Posted 3 years ago

“This course is a fraud DO NOT ENROLL. I registered, paid the fee, completed the course and the test link does not work. There is absolutely no help line, zero email response from the administrators, and so, so, so many wasted hours logged for nothing. Please do not enroll because you'll end up having to retake the course via another service and pay a second enrollment fee.!!!”

Helpful Report

Posted 3 years ago

“wrote test - passed & have copy of temporary permit in my name and yet card came with husband's name on. After 6 phone calls to Boatsmart and numerous to Transport Canada, still not resolved. MP next stop. Terrible customer service!”

Helpful Report

Posted 3 years ago

“It shows I completed the course on Boatsmart! but not on TPWD website. Its been over 6 months now and still haven't gotten the mailed hard copy of the licenese”

Helpful Report

Posted 3 years ago

BOATsmart! is rated 4.4 based on 8,146 reviews