“I have purchased several hampers from Bockers & Pony and they have always been delivered on time and greatly appreciated by the recipients. They have a lovely range to choose from, something to suit everyone.”
“No real complaints - the presentation of the gifts were excellent. The only suggestion for improvement would be if an SMS or email could be sent to the sender to advise that the gift has been delivered. i had to call in to find out. Although the service on the phone was good, it took time out my day at such a critical time of year when there are a million other things that need to get done.”
“Ordered one day, delivered the next - both colleagues were so impressed with the gifts and I was appreciative of the value for money. Bockers & Pony never disappoint!”
“Feedback from clients was that the quality was excellent and diverse. Arrived ahead of schedule too, never a bad thing. Thanks guys, will order again.”
“My company ordered multiple $1000 hampers for our premium clients. Additional items were added to the hampers tailored to the client. Bockers and Pony did not fully check the orders and missed items from the hampers. On following up, they acknowledged the request to fix their error but no result or outcome has been seen. They had more than a week to fix it before the client was given the hamper and they missed the opportunity. We will not be using these guys again.”
“I have for many years Bockers and Pony hampers to my daughter in Yangebup and my sister in Busselton, I live in North Wales U,K. My relatives have always been really impressed with the contents and safe and prompt delivery and service from the staff . Thanks for a great service .”
“Very disappointed. Card not included with gift. People who received this were calling everyone they could think of to ascertain who the gift was from. Not satisfactory at all.”
“We could not have been more delighted with the Bockers & Pony wine and chocolate package that we bought to thank someone who had assisted us with a Rotary project. The goods were greatly appreciated and delivered in a very timely fashion.”
