“As usual, I was impressed with Bockers and Pony. They delivered my anniversary gift to my son and daughter-in-law in good time. One less thing to worry about.”
“The online process was simple and easy to do, but you cross you fingers and hope it gets delivered. I would have rated it higher if they provided a link to track delivery, instead of just receiving a notice that it was delivered.”
“Excellent service as I had put a wrong delivery date when ordering online. A lovely customer service lady called Annie got it delivered the next day for me.”
“Good range of products. Good communication and very helpful. Delivery options could be tailored to ensure a suitable delivery window for safe receipt of the hamper by the recipient.”
“Unreliable. The order was promised before Christmas but was not delivered until 10 January, after I complained. They never even called the number provided. Looking at other reviews, I see positive comments under my name that I never wrote. Someone has been making up false reviews. The company's reply, knowing I am overseas, is to give me a toll-free number that can't be called from my location.”
“I am from the US and was looking for a gift basket to send to my friends in AU. This fit the bill perfectly and much to my surprise was super special to receive. Apparently, your reputation is that of excellence in AU. Thanks for making my friends smile.”
