“My gift was sent with ease and efficiency .They were very happy with the present and it arrived on the exact day I specified. Would definitely recommend very happy”
“Hamper was delivered last week instead of today 29th December 2021, as instructed. Reason for choosing the Hamper to be delivered at a specific date was that the receiver (my brother & family) would be home to receive it. Spoke with my brother today who said his neighbour collected the Hamper that was left under the patio in heat. All the chocolates were melted. Very disappointing and an unhappy customer. Also there was no notification when goods had been delivered.”
“Paid for next day delivery and took 2-3 days and also the chocolates were melted. There was also no note attached to it so my friend didn't know it was from me.”
“Delivered very well overall; but delivered a day earlier than expected, which unnecessarily caught out me and the recipient. Otherwise very happy with how it went; and happy that it was early rather than late!”
“This was the first time we used this service. We were off shore too. But were pleased to find our gift was delivered in time, and the recipient very happy.”
“I received exceptional customer service when I was placing my order. I spoke to Jo and she was Brilliant she assisted me with placing my order I didn’t have to do anything except to provide my details. I also received my order on time. Thank you Jo for providing Exceptional Customer Service.”
“After supporting your company for 4 years to supply hampers to my valued customers, this year value for mo ey was non existent and variety of product repetitious.”
“Very happy with the product we selected for our eldest granddaughter and her new baby boy, plus the delivery was right on time as promised! Our granddaughter loved the gift hamper we had chosen which was very important as we live in New Zealand and rely on the product we purchased being as described. We have used Bockers & Pony for gifts for our younger granddaughter in the past and were very happy with the purchase at that time! I would definitely use Bockers & Pony again and I am happy to recommend them.”
“I made a mistake with the delivery address and sent an email to customer service and within 20 minutes they had rectified the matter and confirmed it had been corrected and was good to go! My friend loved her birthday surprise that arrived on time for the big day!”
