Body Heal Reviews

Name: Body Heal
Address: PO Box 294, West Pennant Hills NSW 2125 Australia, West Pennant Hills
Rating: 4.80

4.8 Rating 2,247 Reviews

96 %

of reviewers recommend Body Heal

4.8

Based on 2,247 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Body Heal :

BodyHeal.com.au is your store for physiotherapy, sports injury and rehabilitative products. Whether your suffering from niggling pain or recovering from surgery we have products that can aid you.

Visit Website

Phone:

02 8006 0661

Email:

support@bodyheal.com.au

Location:

PO Box 294, West Pennant Hills NSW 2125 Australia
West Pennant Hills
2125

Body Heal 5 star review on 26th May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good to deal with. Cheers”

Helpful Report

Posted 11 months ago

Hi David. We're glad that you're satisfied with our services. Thank you for your feedback!

Posted 11 months ago

“I bought the Darco shoe due to bone fracture. I received it on time before Christmas . was happy with my purchase and quick service and delivery. Thank you !!!”

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Posted 11 months ago

Hi Li. We're pleased that we have met your expectations. Thank you for sharing your feedback!

Posted 11 months ago

“Bodyheal provides high quality products that are value for money and delivered promptly”

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Posted 11 months ago

Hi Belinda, we're pleased that you're satisfied with our products and services. We are dedicated to providing the best products and a seamless experience on our website. Thank you for your feedback!

Posted 11 months ago

“My original order was for a Mueller knee brace wrap around received too small I spoke to customer service an exchange for larger size was organized, I returned incorrect size Correct size L/XL arrived coupl days prior Chrissy- Thanks Pip Davie 🌻😎🤗🌻”

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Posted 11 months ago

Hi Pip! We're pleased that our customer service team promptly resolved the issue with your knee brace and ensured you received the correct size before Christmas. We're glad we could sort it out for you so that you could enjoy your new brace over the holidays. Thank you for your feedback!

Posted 11 months ago

“excellent service and delivery”

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Posted 11 months ago

Hi Trevor! We're delighted that you're satisfied with our services. Thank you for your feedback!

Posted 11 months ago

“Easy to order and prompt delivery. The team at BodyHeal provide helpful advice.”

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Posted 11 months ago

Hi Catherine! We're so glad you had a seamless experience with easy ordering, prompt delivery, and helpful advice from our team. We strive to make the buying process as smooth as possible. Thank you for your feedback!

Posted 11 months ago

“Very easy to deal with, prompt delivery. Fabulous work 👏”

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Posted 11 months ago

Hi Georgie! We're delighted that you had a smooth experience on our website. Thank you for your kind words!

Posted 11 months ago

“Lovely people to deal with. The product I bought was not available at the time but didn’t take long for them to Aquire it for me”

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Posted 11 months ago

Hi Mike. It's heartening to know you had a pleasant experience with our team. We truly appreciate your kind feedback!

Posted 11 months ago

“Excellent service and quick response for either place an order , received the order in shot time same with return and exchange thanks very much”

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Posted 11 months ago

Hi Edwar! We're pleased you had a seamless experience on our website. Thank you for sharing your feedback!

Posted 11 months ago

“Excellent service. Dispatched order promptly.”

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Posted 11 months ago

We are pleased that our products and services have met your expectations. We appreciate your feedback!

Posted 11 months ago

“My order arrived quickly. Comfortable open-toe stockings with great support. Thank you, will buy from here again.”

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Posted 11 months ago

We are delighted to hear that your order arrived promptly and that you enjoy the comfort and support of the open-toe stockings. Knowing that our products make a positive difference for our customers is always rewarding. Thank you for sharing your feedback!

Posted 11 months ago

“Great friendly service and the communication was superb. Product as described.”

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Posted 11 months ago

Hi Kevin, we are glad you are happy with our products and services. Thank you for taking the time to share your feedback with us!

Posted 11 months ago

“Easy to order, fast delivery, great to wear the moon boot”

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Posted 11 months ago

Hi Luisa! We're glad you had a smooth shopping experience with us and the Darco All-Purpose Boot Post-Op Shoe is comfortable to wear. We appreciate you sharing your feedback with us!

Posted 11 months ago

“I have ordered a few items now & have always been given knowledgeable advice. I am very happy with my purchases & the speedy delivery.”

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Posted 1 year ago

We are thrilled that you are happy with our products and services. We are dedicated to delivering exceptional service and products, and ensuring your satisfaction is our highest priority. Thank you for sharing your feedback!

Posted 11 months ago

“Excellent service/product/delivery. Happy to recommend Bodyheal.”

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Posted 1 year ago

Hi Jacki! We're happy you had an excellent experience with our products and services. Your recommendation is valuable to us, and we strive to provide every customer with the same high level of satisfaction. Thank you for your feedback!

Posted 1 year ago

“Simply dependable, reliable. Its the only online shop I will go for my braces”

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Posted 1 year ago

Hi Marsita. We're glad to hear that you're satisfied with our services. Thank you for your feedback.

Posted 1 year ago

“Worst online shopping experience! Wrong items sent initially. I ordered a Large Left and was sent a Medium right Now BodyHeal is holding the correct item ransom until I return their incorrect item. Do yourself a favour Stay away!”

Helpful Report

Posted 1 year ago

Hi David, We understand your frustration and apologize for the inconvenience caused by the incorrect item sent to you. We are working diligently to get the correct item to you as soon as possible. Upon receiving your concern, we immediately coordinated with the warehouse to process a replacement. However, the item is currently out of stock. We offered you three options: 1. Wait for the restock: We will place the item on backorder and dispatch your replacement immediately once it becomes available. 2. Request a refund 3. Choose an alternative replacement, as many other ankle braces are available. You can browse our website or contact us to find a suitable alternative. We did not receive your response regarding your preferred option, but we received another email stating that you received a second incorrect item. We responded to your email and requested a photo of the item but have not yet received a response. We have also received your request to have the incorrect item picked up by the courier. We are currently coordinating this with the warehouse and will update you as soon as we have more information. We understand the importance of addressing your concern and assure you that we take every possible step to resolve it. Our commitment to exceptional customer service is evident in the positive feedback from other customers who have experienced our dedication to resolving their concerns. We appreciate your patience and understanding.

Posted 1 year ago

“It was what I had been looking for I'm very happy with the Brace.”

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Posted 1 year ago

Hi Peter! We're delighted that the product has met your expectations. Thank you for choosing us and for sharing your positive experience.

Posted 1 year ago

“Slower than usual this time.”

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Posted 1 year ago

Hi Trish. We apologize for the delay in delivering your order. The high volume of orders we received during the Black Friday and Cyber Monday sales has caused a slight delay in processing and delivering some packages. We appreciate your patience and understanding during this busy period.

Posted 1 year ago

“Communication always open and notified regularly which is reassuring about package arriving.”

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Posted 1 year ago

Hi Vicki! We're glad you are pleased with our communication and notification system for your package. Our main goal is to ensure that our customers are well informed about the status of their shipment at every stage of the shipping process. This way, you can have peace of mind knowing your package is en route. Thank you for sharing your feedback!

Posted 1 year ago

Body Heal is rated 4.8 based on 2,247 reviews